Unable to import the last selected song off a CD

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Level 1

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Unable to import the last selected song off a CD

I just got a Windows 7 64 bit computer and have the most current version of iTunes for Windows 7 64 bit. When I select tracks to import from a CD, they all import until the last selected track. It appears as if it will import but then iTunes stops responding at the end of the last track and nothing happens. I use task manager to end and shutdown iTunes. When I open iTunes all songs with the exception of the last track have been imported. I can then select the track that did not import and get it imported as long as I select another track to import following it but then that last track will not import. I'm unable to find anywhere on the Apple website to report a bug. I don't like my workaround for this problem as it requires having to shutdown an unresponsive iTunes every time I try to import songs from a CD. Has anyone else had this problem and do you have any ideas for a solution? I wish I could report this bug but don't know how to do so.

Dell, Windows 7, 64 bit OS

Posted on Mar 7, 2010 2:09 PM

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Answer 1

ed2345

Level 9

63,608 points

Mar 7, 2010 5:39 PM in response to Wallace33

The problem of "iTunes won't rip the last track of a CD" is a strange one that gets reported here with some frequency.

Some folks have found that changing the import setting to WAV allows the last track to rip. If that works, verify that the WAV is complete and then use iTunes to convert it to AAC/MP3 or your preferred format.

You can also consider ripping that final track in another program, such as Windows Media Player or CDex, and adding the resulting MP3 to your iTunes library.

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Answer 2

Wallace33 Author

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9 points

Mar 8, 2010 3:48 AM in response to ed2345

Thanks for the ideas. I can do either of those methods but it's unfortunate that any time I want to import songs from CD's I will have to force iTunes to shutdown through Control Panel after it has stopped responding. Maybe a fix is on the horizon?

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Answer 3

Wallace33 Author

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9 points

Mar 9, 2010 11:11 AM in response to Wallace33

Update on this topic. I imported a WAV file into iTunes with the intention of converting it to an AAC file. This did not work either as iTunes again stopped responding when trying to convert the file. I had to go into Task Manager to close the unresponsive iTunes. I hope Apple is working on this issue.

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Answer 4

Wallace33 Author

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9 points

Mar 9, 2010 11:33 AM in response to Wallace33

Update 2. The problem just keeps getting worse. On my latest attempt to import songs from a CD into iTunes none of the last 3 tracks imported. The 2nd and 3rd to the last of the songs I tried to import had the little green check mark indicating they were imported but as usual, iTunes hung when importing the last song. After shutting down the unresponsive program and then opening it again, none of the last 3 songs were in iTunes. I tried two more times with the same results. Very frustrating.

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Answer 5

Wallace33 Author

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9 points

Mar 13, 2010 5:51 PM in response to Wallace33

Update 3. Decided to uninstall iTunes and all associated programs and do a clean install making sure AV and firewall were disabled. Was hopeful that would resolve the problems but no such luck. Problems importing songs from CD continue. I really wish Apple would acknowledge that they are aware of this problem as others have reported it to. I have no idea if iTunes will ever work correctly on my computer again.

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Answer 6

ed2345

Level 9

63,608 points

Mar 13, 2010 8:14 PM in response to Wallace33

Please consider ripping in another program, such as Windows Media Player or CDex, and adding the resulting MP3 to your iTunes library. You will save yourself a tremendous amount of frustration while Apple fixes the issue.

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Answer 7

Wallace33 Author

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9 points

Mar 14, 2010 11:02 AM in response to ed2345

Is my frustration level showing:) Yes, I have another computer with iTunes on it and I'll just have to use that and then copy the files to a flash drive and transfer them to iTunes on my main computer.

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Answer 8

Wallace33 Author

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9 points

Mar 31, 2010 11:52 AM in response to Wallace33

Downloaded the latest version of iTunes hoping they would have fixed the problem related to the inability to import the last song off of a CD. Wishful thinking. iTunes is a joke. Of course they have not fixed this issue.

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Answer 9

TaraBean

Level 1

0 points

May 31, 2010 12:12 PM in response to Wallace33

TWO MONTHS since you lasted posted on this, and I am having the same problem. I downloaded iTunes 9 yesterday and it worked fine all day. Shut my laptop down for the night and now have this problem today. Do you notice any problems with your QuickTime also freezing? That was installed when iTunes was, and when I go into it, it just freezes immediately. Not sure if the two are connected. This is so aggravating! I just got a new iPod and would really like to start using it, but it'd be nice to build up my iTunes library. APPLE! WHERE ARE YOU?!

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Answer 10

Jun 16, 2010 2:20 PM in response to Wallace33

Yep.. same issue. W T F! I've got 3 new CDs I've just bought and can't get the last track of each imported. Joke. Is there really no fix for this, apart from using a different app??

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Answer 11

JimJam00

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Jun 22, 2010 5:27 AM in response to boobooy2k

I have had the same issues in that it seems hang at the end of the last track. Running Win7 64bit.

However, I found that if you just leave it alone for a couple of minutes it all springs back to life with the final track having a green tick.

No idea why. Annoying when you have a bunch of CDs you are trying to import.

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Answer 12

diverdo

Level 1

0 points

Aug 13, 2010 11:39 AM in response to Wallace33

I also just started using Windows 7 Professional, 64 bit on a Dell Studio I7 computer and have the most current version of iTunes for Windows 7 64 bit. (this was never a problem with my XP by the way) All tracks import until the last selected track, no matter which one is the last one selected. The OS stops at that point. I have waited as long as an hour with no results it is still stopped. I know ripping with another program is a work around but if i am going to work in Itunes, then that is what I want to use. How do you report this to Apple as a bug?? I guess they are too busy transporting the insane profits from the Ipad.

Diverdo

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Answer 13

ed2345

Level 9

63,608 points

Aug 13, 2010 11:45 AM in response to diverdo

diverdo wrote:
I know ripping with another program is a work around but if i am going to work in Itunes, then that is what I want to use.

If you prefer to rip with the program that is not working rather than one that does, it is certainly your prerogative.

How do you report this to Apple as a bug??

Via the iTunes Feedback page.

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