Digital Clicks in Playback / Mixdown

Hi guys, having some problems mixing down using Logic Pro 9. We are getting these really nasty clicks that resemble clocking issues when we playback / mix down projects. I believe they are not clocking related issues, but am baffled as to what may be causing them.

They are occurring whenever an audio file is loaded into memory (i.e. when the playback / mixdown playhead hits the region), but am not sure if they are related to audio regions or fade files (we have tried deleting all our fade files and rebuilding them, but the same problem is still occurring...), or even hardware related, things like HDD speed or RAM issues.

There's one strange thing about the clicks however: they only ever manifest themselves in the R channel. Very odd.

Our setup is as follows:

OSX 10.5.8
2 x 2.66 GHz Dual Core Intel Mac Pro
4 GB 667 MHz DDR2 RAM
Logic 9.1
240 GB Hard Drive (with plenty of free space)
RME Fireface 400 audio interface


Has anyone had any similar clicks creeping in ? I'd love to hear from you if you have, and if you've managed to work out the source of the problem ...

Cheers,
Matt

Mac Pro, Mac OS X (10.5.8), Dual 2.66 GHz Intel Mac Pro 4 GB 667 MHz DDR2 FB-DIMM

Posted on Mar 8, 2010 7:51 PM

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10 replies

Mar 8, 2010 8:38 PM in response to deltonfoster

Hi Delton, thanks for your reply - I have checked the buffer settings, and we've got it set to the highest option - 1024 samples, so I'm assuming that this can't be the problem. The projects we work on are sound design for motion picture, so we don't do any multi track recording or anything like that (thus no real need for low latency).

Any other thoughts floating around out there ?

Mar 8, 2010 10:15 PM in response to Pancenter

Here's 2 images of the clicks, as viewed in Soundtrack Pro. Obviously digital in nature, you can clearly see the waveform interrupted and squared. As for plug ins, it happens across various tracks, some with plugins (most likely compressor, EQ, exciter), however, some with no plugins at all on the track.

Hopefully the images will work for you all *fingers crossed*


Cheers, Matt









User uploaded file




User uploaded file

Mar 8, 2010 10:34 PM in response to ginganinja13

I'm BY NO MEANS A PRO, as a sound engineer I'm a rank amateur, however I have been studying using macprovideo.com video lessons as my reference point. In one of the classes they talk about wave forms and clearly state that the shape of the wave is actually the way the wave moves your speaker to create sound. And if the wave is not smooth and has an abrupt change or break it will result in a click or pop out of the speakers because your speakers will try to physically move in or out in accordance with the wave. If your wave is squared or broken I think that's your answer. You need to repair the sound wave somehow or remove it. Unfortunately I'm not UP on the subject enough to be able to tell you how to repair the wave BUTTTTTTT you could learn how through macprovideo.com if you're interested in joining the club or buying some of their lessons. Personally I think it's a wonderful resourse. Since joining I haven't had to post many questions to this forum because i can find my answers in their materials. Of course unlike this forum membership isn't free so it's now always an easy decision if money is tight.

Good luck!

BTW I'm not affiliated with macprovideo.com in any way shape or form, I'm just a member.

Mar 9, 2010 12:01 AM in response to ginganinja13

So I'm to understand that these clicks and pops are actually physically manifesting in the audio you are bouncing out of Logic, it's not just playback glitching that you hear but is not actually present in the recorded audio?

I've had a similar problem to this in some random Logic projects in the past. Another symptom was that there would be an audible pop every time I hit play or stop, kind of like some weird sort of DC offset. From memory, I think it might have eliminated the problem via finding an audio unit plug in that was the culprit (a PSP one), but I could be hallucinating and mixing that up with some other problem.. it was quite a while ago.

Things you can try are: remove temporarily any suspicious plug ins, one by one, and see if by doing that you eliminate the problem. Start off with any plugs you may have on the master output channel(s) and auxes.

Also, test some of your other Logic projects.. is this behaviour happening all the time with all projects, or just this one? If it's only currently affecting this project, you might want to try using the new selective track import function to create a brand new project and import all your tracks from the problem project into it. Don't create this new project from an existing custom template you may be used to using - especially if that template was a Logic 8 one. Build a new template starting from a clean Logic 9 slate, then import your tracks to it and see what happens.

Mar 9, 2010 12:08 AM in response to ginganinja13

ginganinja13 wrote:
Here's 2 images of the clicks, as viewed in Soundtrack Pro. Obviously digital in nature, you can clearly see the waveform interrupted and squared. As for plug ins, it happens across various tracks, some with plugins (most likely compressor, EQ, exciter), however, some with no plugins at all on the track.

Hopefully the images will work for you all *fingers crossed*



Hi Matt, oh yeah... can't miss those.

I notice you have two different taglines, one listing the Intel Mac Pro and the other a G5. Have you tried the Fireface 400 on the G5, do you have the same problems.

RME has had some problems with the Firewire chips used on some of the Intel machines, digital glitching is one of the symptoms. Since you're not driving the RME with external clock (are you?) I'd head on over to the RME site and see what you can find out.

Do you know the manufacturer of the Firewire chip on board?

pancenter-

Mar 9, 2010 8:49 PM in response to tbirdparis

I'm just learning but to answer the 1st part of your question ... from what I understand if a waveform is broken or fouled up it will result in a popping or clicking sound because your speakers are trying to physically reproduce the broken or messed up waveform.

This is my understanding. Again I'm just learning and studying but this is my understanding in regard to what broken waveforms can do to your recordings. AND I'm SURE there are many other things that can add noise and popping to a recording. But considering in this particular case the monitor shots show broken waveforms I'd guess the broken waveform is causing the clicks and pops.

Mar 11, 2010 4:04 PM in response to Pancenter

Hi guys, thanks for the responses. As you can see, the clicks are manifested in the actual files that we are bouncing out of Logic, so it must be something occuring within the box.

tbirdparis, thanks for those tips - we are in the process of checking all our templates are up to date. Pancenter, it seems as though the problem is fairly universal, and happening across 2 machines -

one is:
Mac Pro Dual 2.66 GHz Intel 4 GB 667 MHz DDR2
Fireface 400 audio interface

the other is:
Macbook Pro 2.16 GHz Intel Core 2 Do 2 GB 667MHz DDR2 SDRAM
Using internal audio card (no usb or firewire device)

Apologies for the incorrect tagline, that was referencing an old machine that we've retired from audio.

I had suspected the templates may have been a culprit, so I'll check them out and all relevant plug ins. In honesty, we the only 3rd party plug in that we use is SFXMachine, and it is not present in the blank template. All others are compressors, EQ, limiter etc that are part of the standard Logic kit.

As for the firewire chip on the Fireface, do you have any more details of the problems or symptoms that were occuring ?

In a nutshell, the prob is happening across 2 machines, but is difficult for us to repeat the error on demand. I'm not sure if I mentioned before but the clicks are also happening on playback (clearly audible in the R channel), as well as mixdown.

Thanks everyone, more soon !

Cheers, Matt

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Digital Clicks in Playback / Mixdown

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