iPod Nano 4th Gen - Stuck on Apple logo

After not using my iPod Nano (4th Gen. 4GB) for about 4 months, I try to turn it on to find it isn't responding. I figured it was completely dead, so I plug it into my computer to see an Apple logo appear on the screen, and I leave it to charge for about an hour. After charging, my computer still didn't register any usb device. When I disconnected it was stuck on the apple logo. After waiting for a while it was still on Apple logo.

So, I did some reading and put it into disk mode. Once in disk mode it was recognized by my computer, and I promptly restored it. After it was restored I reset the iPod. But, again it was still stuck at the Apple logo screen.

I have repeated this process three times, and each time I reset it after restoring in disk mode, the iPod is stuck at the Apple logo screen.

Any ideas as to why it is doing this?

Windows Vista

Posted on Mar 25, 2010 2:11 AM

Reply
23 replies

May 10, 2010 8:55 AM in response to YoosToBees

I've got the similer problem b4. It happens after the battery ran out for few days. and i charge it again it stuck at the white apple logo. When it get in to the menu, the logo just dim a little bit. but if u press the play button. you will find it play the songs inside my nano 4th gen 16gb.

++++And here is how i got it fixed. ++++++++

1.First you have make no battery left (battery lv = 0%)
2.make sure you can't turn on your machine again!
3.left your ipod alone for a day.(make no any setting left on the ram or etc)
4.after a day, use your usb cable to connect to you pc or mac.
5.and you will find that it still stuck at the logo.(@_@)
6.open itunes , do a restore to your ipod nano.
7. Finish ! and you find your ipod normal and shown the welcome langauge select page!

sorry for my poor english. i'm from Hong Kong.
Hope you guys get your ipod fixed~^^

May 14, 2010 1:15 PM in response to cax852

I am stuck in the Apple logo too. I was fine and dandy and the battery die b/c it run out of juice. I knew it was going to die since I so the battery life was really low but I let it die.
Then when I try to charge the battery through USB port the PC is not even showing that I have something connected to the port and the iPod was stuck on the logo and not showing the charging picture. I checked all the USB ports and they are all working properly. It seems that the iPod is tilt.

Can anybody help? I cant restore the iPod since is not been recognized (iTunes is not coming up when I connect it to charge).

May 16, 2010 6:52 PM in response to YoosToBees

Hi, A big 'me too'. My iPod Nano 4th gen only appears on iTunes when it is in disk mode. But now only the Apple logo or the disk mode screens will appear on the iPod and it won't work 'normally'.

After various failed attempts to restore the iPod I had sucess. I don't know why it worked 1 / 7 attempts.

By the way - I just spent 22 minutes on hold to Apple Support. The phone started to ring at their end and then they or their phone system hung up on me! Not impressed!! Guess I'll have to try again. In the mean time the battery can run down and I'll try that.

G

May 17, 2010 5:26 AM in response to YoosToBees

OH LORD !!!! my frustration of not being able to use my ipod is really bugging me out !!! i use my ipod everynight for the past two years ... and i cant even function ...sleep without my ipod !!! i have tried every single thing two to three times that apple has asked me and its simply not working 😟 killing me right now ...tried everything i could.... and its just not happening ...i would rather have apple/itunes folk to tell me to get a new ipod if this thing is never going to get fixed than wait for a solution or hoping.... PLEASE SOMEBODY HELP !!!!

May 17, 2010 11:00 AM in response to YoosToBees

Ok Guys this might be good news or not...it depends if it works for you.

As you know i was stuck on the Apple Logo as well. I left the iPod along b/c I was so frustrated that it didnt work. I put it my drawer and I was going to see what happened if I didnt do anything. Well after 2 days the apple logo disappeared and I thought to plug it to be recharged and it worked like nothing had happened. The battery started charging and so far is working fine.

My advice is just let it sit until the Apple Logo disappears (maybe this means that all the battery juice is completly gone) {it took me about 2 days} and then recharge it like any other time. Hopefully this works.

May 18, 2010 8:16 PM in response to topnotchboy

only thing i can do to get it part time working is, go and reset the ipod nano. And hit play like 1000 times. Sometime the Main window will pop up. then Hurry and play a Song, if you dont he menu will freeze up, then have to play a group You like or a artist because if you try to change anything after the screen goe black its back to beening frozen. An no runing batter down or reformatting dose not work. Aslo you can put it inisk moe an i works fine in that mode. I bought the ipod nano for the resign of other ipods are spinning drives, an this is flah based, I think last apple thing i will get tho. No costumer help or support from apple. And their software driven, so u know its a glitch in software. And i think they do it on ipods in the new software update. ipod=ipos

May 19, 2010 9:51 PM in response to GfhTattoo

his is not operating system-specific, but I want to get it on the record somewhere since I could not find the solution anywhere else.

Last week, my third-generation 30GB iPod refused to go beyond the Apple logo on startup. It would power up, flash as if trying to go to the menu, but instead it would just show the Apple again. I tried all the usual recovery methods: resetting (hundreds of times and a couple of different ways), disk scans from the diagnostic menu, restoring with the latest iPod software and with an older version, fsck, using Disk Utility to repair and erase, Disk Warrior, letting the battery drain, everything.

Nothing worked ... until I used Disk Utility to reformat the disk with the "Zero Out Data" option (in the Security pop-up) enabled. This, apparently, reformatted the drive in such a way as to account for bad sectors. It took about an hour.

After that, I restored it with the latest iPod software, and to my delight, it booted normally. It now works fine.



Found that on web mite help you.... but i dont have a mac 😟

May 30, 2010 4:27 PM in response to GfhTattoo

HOpe this helps... as i got Windows 7 installed. I ran Diskpart(installs with os). In the program area.... Command prop opens. (diskpart is free and can download it from mircosoft.)Ok. Now u need to open up contorl panle, go to administrative tools<Computer management<Diskmanament Double click .... Now you got to have the Ipod nano(or different ones mite work too) Have it in disk mode. Hit and hold center+ menu. After it power down hit and hold center button and play . Now look Into he computer management an find the ipod nano in thare. Mine was 4 ... SO
Now u need that , make Sure nothing is useing the nano, (winamp itunes ect..), Ok NOw here, type in command line in Distpart. Select disk 4 (yes the spaces need to be thare)Now should say Disk 4 is now selected. I ran clean command. then clean all. so type Clean Takes a bit of time then after that run clean all command. Clean Then Clean all. Then redo the mp3s. Now it works alot long. It needed to hit menu as it powrs on a few times or it will still get stuck. But now it work alot long (still not like new) But works an i can use it) I will re do thi post afer i get more time,

May 31, 2010 10:56 AM in response to GfhTattoo

OK i think i mite of fixed mine,
1st put Ipod in Diskmode (center buttion and play) an then close everything that popsup.
2nd open control panle, go to administrative tools<Computer management<Diskmanament Double click And find the "#" next to the Ipod nano
3Rd type in command line in Diskpart. Select disk "your#" (yes the spaces need to be thare)Now should say Disk "#" is now selected. I ran clean command. then clean all. Takes a long time. dont worry.
(info on commands) the commands make the nano look @ flash memory. and marks the ba sector an will prevent the drive from using the bad sectors
4th Restore the ipod nano , I used scyn but i dont think that make a difference (i never use it for got to take it off)
Hope it works for you. I had to fight with it a few more times but then it was fine.

Jun 2, 2010 12:06 PM in response to YoosToBees

Ive had this problem for months, it always goes to the apple picture, and the pc (with vista) cant recognize it!
its a 4th gen nano and im going on a trip to florida (from illinois...thats a long way without an ipod!!)
HELLP!!!!
i dont think it has water damage b/c i check the headphone jack and it wasnt pink or red

edit it also wont go into disk mode..
i think it broke on my b-day in februrary

Message was edited by: Noonebutkev

Jun 7, 2010 6:31 AM in response to YoosToBees

I have the same problem on my nano 4g too. It only shows the apple logo. It plays music and is recognized by Itunes.
I did several restores, but it is stuck to the apple logo.

I entered the diagnostic mode. Everything in diagnostic mode works perfect. The only thing interessting it tells me is, that the tv out is set to on.

I think, that this is the reason for the problem, but I don't know, how to turn tv out to off.

Any ideas are welcome.

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iPod Nano 4th Gen - Stuck on Apple logo

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