Installed 10.6.3 and now Photoshop CS3 won't open

Hi everyone,

I just came back from my Apple service partner where the system serial number was reflashed. It used to be "SystemSerialNumb" before due to a logic board exchange in 2007.
Now with the real serial number Photoshop CS3 works fine again!

Not sure if this has been covered, but I was having same crashing issue with CS3 after 10.6.3 upgrade. I did a get info on the Illustrator.app and "Open in Rosetta" was unchecked. I checked it, just out of curiosity, and Illustrator now runs with out a hiccup. I went back and unchecked "Open in Rosetta" and it still runs. Not sure why, but this seams to have fixed the problem for me not just for AI but also PS. I haven't checked the other apps yet.

r.

I don't know how much my situation might be related with the issue at hand: I was still using Adobe Illustrator CS on my MacBook Pro (obviously, through Rosetta). After the upgrade to SL 10.6.3 the application crashed every time it tried to open a document. No usual system maintenance procedure (trashing caches, cleaning permissions, etc.) could solve the problem, but just removing the preferences plist file did and now everything seems to work well again.
The fact that I'm still using such a jurassic version of AI stems from two reasons:
- AI is my principal tool to create the illustrations I need for my teaching and research activity, but my requirements are quite simple and I'm not compelled to upgrade.
- after version CS Adobe has gone the "activation" way for the Mac platform. After some horrible experiences, I've come to detest this form of sw protection and I limit the purchase of activated (or, more precisely, "to be activated") sw to the cases of absolute necessity.
The bug with CS3 seems to be connected with the procedure the application performs to verify proper activation: this confirms me in my choice of boycotting the producers of activated sw.

Does this new version of the 10.6.3 update solve the issue? I have posted a link from which you can download this improved update from Apple here:

http://support.apple.com/kb/DL1017

Anybody have the guts to try this out and report back? (Mac OS X v10.6.3 v1.1 Update Combo) My genius didn't replace my serial (he just revered back to 10.6.2), so I'd rather not make another trip to the store.

the only thing that worked for me was to go to an Apple tech and have him install the serial number. it only takes a minute, when you know how.

Thank you! This has been driving me crazy and your solution worked for me. I went to applications, highlighted photoshop CS3, chose file, get info, and unchecked the "open in Rosetta" option. Now it works like a charm.

I've never had such trouble with a Mac upgrade...first my printer, now this...I'm afraid to turn it on tomorrow...lol.

Last Thursday I shipped my MacMini to the Apple Store in Tucson to fix the SN (mine read SystemSerialNumb), as we have no Apple techs here in Sierra Vista, and it's very difficult for me to travel. While they promised a 72 hr turnaround, it wound up 7 days later! Guess my fix was not as important as others...but I wouldn't have minded so much if they hadn't PROMISED me that turnaround.

Anyway, my SN is now burned properly on my logic board, and voila! All my CS3 apps work!
Thanks guys, this is a GREAT forum.

No it doesn't. I tried it out. Same issues. Only solution is correct serial number or rosetta switch (if applicable).

Thanks robe7. I'm at the Apple Store (again, ugh) to have them implement the system serial.

On my two week-old MacBook Pro, after "updating" to 10.6.3, I can open images in Bridge, adjust them, and then open them in CS3.

However, if I try to apply an adjustment layer, everything freezes - can't undo, can't close or quit PS and must ultimately go to the Apple menu and Force Quit.

Not happy . . .

*I replaced the Hard Drive in my iMac a few weeks ago myself. Which does void any applecare support. Support for mine ended last fall*.

*So How will I be able to get the apple store techs to implement a correct serial number for free or even do the job when they will find out that I replaced the Hard Drive myself.????*

I use CS3 all the time and I'm running 10.6.2.. I'd hate to note receive security updates & OS updates.. I am not looking forward to shed out $500 for the current Creative Site either.

Apple techs replaced my HD and forgot to install the serial number. something that simple that takes only a couple of minutes they should do it free, just for the good will gesture. Give it a shot

Just spent an hour downgrading to 10.6.2; PS CS3 still freezes when trying to edit photos.

Not a happy camper.

I think I will wait out for the next update with hopes 10.6.4 may fix whatever 10.6.3 messed up.

I just don't want to go to my nearest Apple Store *( 50 mile round trip )* for nothing. Apple techs will know I replaced the Hard Drive myself. I will call Apple Care before wasting time driving down there for them to tell me they won't work on my iMac.. And I'm not looking forward to pay for the job nor for a new version of Creative Suite.