Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Installed 10.6.3 and now Photoshop CS3 won't open

Ever since I upgraded to Snow Leopard, Photoshop CS3 hasn't been the same. Whether it is the OS or the new drivers to manage my printer and my scanner, I don't know.

Today, I had been working on Photoshop all day and at some point the computer got slow and it told me it had a software update. I decided to save everything I was doing, quit Photoshop and install Mac OS 10.6.3 hoping it was the answer to all the glitches.

Instead, Photoshop won't open at all anymore. I have restarted, shut down, repaired permissions, reinstalled the program, updated everything and it still won't open. It's the only program affected from my design suite as far as I can tell, but it's also the one I use the most!

Any help would be greatly appreciated.

iMac intel late 2007, 10.6.3

Posted on Mar 29, 2010 10:13 PM

Reply
215 replies

May 20, 2010 4:00 PM in response to polarcoco

I just purchased a MacBook Pro with 10.6.3 installed. I did a clean install of all my apps and everything works except for Adobe CS 3 Web Suite. After I install the application everything works, but a day or so later I get an error when launching an Adobe app that the licensing has stopped working and the app closes. I called Adobe and their answer is that they are not supporting CS 3 on OS 10.6.3. I either have to downgrade my OS or purchase $800 worth of upgrades to CS 5.

I checked on the Adobe site and other posts. It looks like there may be a problem with my system serial number which is only 11 characters. Adobe says CS 3 is looking for a 12 character system serial number.

Anybody have the same problem?

Installed 10.6.3 and now Photoshop CS3 won't open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.