24" iMac Screen Freezes since 10.6.3 update - pls help!

I don't know if this is just coincidence or not, but since updating my iMac to 10.6.3 it keeps on crashing. On 3 separate occasions today, whilst using my Mac the screen has gone completely black with thin white lines down it.....see pic below:

http://picasaweb.google.com/lh/photo/6SYzhCgVYEU5TBKqRfOQ1Q?feat=directlink

The fans and hard disk are still running but it will not respond to any keyboard or mouse presses - I simply have to turn it off by holding the power button in.
It will then restart as usual.

Anyone got any ideas? Do you think that if I was to re-install Mac OS X from my original install disk it could solve the issue?

Thanks

Darren

24" intel imac 2.8Ghz, Mac OS X (10.6.3)

Posted on Mar 31, 2010 2:43 PM

Reply
1,804 replies

Aug 2, 2012 7:46 AM in response to DazzaG

Here's an update: 24" iMac 8,1 ATI Radeon 2600 Pro GPU


Received a new GPU under warranty about 1.5 years ago. Since then, basically very few freezes, seemingly heat related. Running Mountain Lion now. Works well. Keeping an eye on heat in menu bar with Temperature Monitor Lite.


So this experience shows me that it's not entirely a software related problem. It occurred to me this morning that it might be possible to buy a new 2600 Pro GPU and install it oneself to save some money, if a person wanted to save on costs.


Googling for that GPU I find that there are firmware updates for it, some of them from support.apple.com itself. I never tried those on my iMac, and it might be worth doing that for people with no other solution available and who aren't totally happy with the kext fix (although the kext fixed worked for me to before I got the replacement). Try this:


support.apple.com/kb/DL938


or google: ATI Radeon 2600 Pro iMac update

Aug 3, 2012 2:15 AM in response to Tardigrada

That firmware update was one of the things I tried to do one year ago when I thought it was something with my graphic card, my computer says it doesn't need it.

The update is from 2009, I guess the updates for SL were shipping with that already.


I am running a 7,1. So far the kext. fix is the only solution ( besides buying a new computer ) that I have seen that is effective.

Aug 3, 2012 3:38 AM in response to Tardigrada

Safe Mode


To let you know the result of my test: The Safe Mode does not change anything about not being able to install FW Update 1.0.2.


However this may be of interest to you: OS X 10.6.8 crashed trying to boot in Safe Mode with the 10.6.2 kernel extensions. In fact it mentions them further down the error message. Thus I had to temporarily re-install the 10.6.8 kernel extensions to be able to start in Safe Mode.

Aug 3, 2012 4:57 AM in response to Tardigrada

As noted before, the FW Update 1.0.2 installer creates an interesting log entry (see console):


“Package Authoring Warning: Package reference does not include required hash for package id auto.”


But maybe it doesn't mean anything important, I don't know.


Some people have “fixed” the freezing issue by replacing their GPU. I really wonder what their “ROM Version” is. If it is higher than 113-B2250L-259 or 113-B2250H-259, it would be an evidence that a firmware update could be the final solution to this issue.

Aug 3, 2012 7:46 AM in response to dna.barbour

Just for another point of reference, I have:


Model Identifier:iMac7,1
Processor Name:Intel Core 2 Duo
Processor Speed:2 GHz


With:


Chipset Model:ATI,RadeonHD2400
Type:GPU
Bus:PCIe
PCIe Lane Width:x16
VRAM (Total):128 MB
Vendor:ATI (0x1002)
Device ID:0x94c8
Revision ID:0x0000
ROM Revision:113-B2250A-207
EFI Driver Version:01.00.207


I upgraded to Mountain Lion and my machine froze after a few minutes worth of use, so definitely no fix in Mountain Lion. I've applied the 10.6.2 kext files and have been running happily ever since:


$ uptime

10:45 up 4 days, 1:38, 4 users, load averages: 1.03 0.89 0.84

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24" iMac Screen Freezes since 10.6.3 update - pls help!

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