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10.6.3 13" MacBook LCD backlight off after resume form sleep.

Hi all, 1st time poster, not had a problem with my Mac I couldnt solve until now....

I've updated to 10.6.3 using software updater. Since then when I resume from hibernate the LCD backlight of my MacBook does not turn back on. There is a very faint image on the screen, so I know its just the backlight. The F1 & F2 keys won't control the backlight in this state, I also noticed that when this happens F5 & F6 won't adjust the keyboard backlight either.

Things I've tried:
commented out my .sleep & .wakeup scripts
reset pram
Onyx
checked colour profiles
deleted com.apple.PowerManagement.plist

the problem persists. If it occurs again I'm going to try the 10.6.3 combo update. Has anyone else come across this?

13" Alu Macbook (Late 2008), Mac OS X (10.6.3)

Posted on Apr 1, 2010 3:24 AM

Reply
100 replies

Apr 20, 2010 6:44 PM in response to one-hoop

Apple is aware of this problem and ignored it, but it was a problem with all the Macbook Pros before the unibody design, where the latch is shody.


I'm not saying this was not a problem with some of the earlier MPB's but it definitely did not affect all of them, including several owned by some of my associates. Plus, the obvious fix is to the mechanism, not to change the OS. I also know that it was pretty clear that not all the latch/sleep problems had the same cause: some were traced to drops that damaged the hinge mechanism, some to manufacturing defects in the lower case (which Apple sometimes replaced at no charge, even beyond the warranty period), & some to defective reed switch/magnet assemblies that actually sense when the lid is opened. A few were even traced to remnants of the clear plastic wrap that protects Macs until the user unwraps it that tore & were not removed with the rest of the wrapping. To my knowledge, all the defects were addressed at some point in the model cycle, even the plastic wrap one.

The only point I'm trying make here is it is not useful to over-generalize to make what you say seem more dramatic. We are users trying to help each other. That is hard to do if we don't make our best efforts to provide accurate each other info. Right?

Apr 21, 2010 2:07 AM in response to flemingt

Very same problem for me. Sometimes when waking up from hibernate, LCD backlight is OK during the loading of saved data from HDD to memory (progress bar), and backlight goes off when the screen is reinitialized to current desktop view. I can see that display is working if i light the screen with a lamp or at the sun, only backlight is off, and F1/F2 keys have no effect.

The only workaround i've found for the moment when the problem occurs is to close the screen to go to hibernate again and then wake up again. Most of the time it works, some times i have to do it 2 or 3 times. So i can stay with 10.6.3.

Apr 23, 2010 6:19 PM in response to R C-R

The only point I'm trying make here is it is not useful to over-generalize to make what you say seem more dramatic. We are users trying to help each other. That is hard to do if we don't make our best efforts to provide accurate each other info. Right?


I will concede that I was overly dramatic and flinging unfounded accusations (or at least an accusation)--something I need to work on, no doubt.

I will also posit that it is difficult to maintain your composure when forced to spend hours on a computer problem only to find comments from helping-users that chiefly insinuate that it is my fault or that I am wrong to complain about any inconvenience beyond what would be required for a Time Machine backup before running software updates (not recommended from the software updater, incidentally). That's not exactly helpful either. Still no comments on my power management settings? Irrelevant?

It would be a pretty-big coincidence if all of the users encountering this problem were using early model MBPs after updating to 10.6.3. While it was never specific to the lid-wake issue, I sent my computer in to applecare on more than one occasion.

I am now just over a year out of extended applecare, so I would prefer to avoid an out-of-pocket repair to the lid latch/sensor. Technically, it is my problem that I did not have the defect addressed, but that is not the kind of treatment that I would expect as a customer of a premier computer company: not alerting customers to known defects or checking for them at service centers and then releasing an update that negatively effects the performance of those machines?

http://appledefects.com/wiki/index.php?title=MacBookPro#Super_Sensitive_LidSensor

I don't even want to think about what you are implying by "accurate info." Something about refraining from ad hominem, or ad Malo attacks, no doubt.

Apr 23, 2010 9:50 PM in response to one-hoop

Regarding keeping your composure, I doubt that anyone reading Discussions doesn't understand the frustrations of trying to solve a problem with their computer. However, as the terms of use make clear, these forums are for constructive comments, not blowing off steam. If you need to do that, there are many web sites that welcome that. This just isn't one of them.

Also, I don't think anyone has implied the problems are all your fault, or the fault of other users with problems. But it really doesn't matter. The Discussions forums exist largely so users can try to help each other solve problems, whatever their cause. That's very hard to do when overly dramatic & misleading comments displace accurate, comprehensive technical info.

I'm a Mac user, just like you. I have no vested interest in defending Apple. I'm just interested in exchanging info with other users, which hopefully helps us all solve problems when we have them. If you have to complain a bit about how unhappy you are that you have problems, OK, but please remember that won't help solve anything & frankly, it gets tiresome to wade through a bunch of that looking for any useful info.

May 1, 2010 1:42 AM in response to R C-R

OP here:

As mentioned in the troubleshooting steps that were removed from this thread I had tried resetting the SMC and PRAM previously.

I recently updated using software updater again (the download I was presented with was much larger this time. presumably since the update is now at v1.1), restarted and checked for more updates (which I installed). I thought everything was fine after 2 hibernate cycles, but on the third time the problem reoccured.

10.6.3 13" MacBook LCD backlight off after resume form sleep.

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