Updating 10.6

Question

Level 1

8 points

Updating 10.6

Hello,

I've just installed 10.6 and tried to update it. These 3 updates showed up:
Mac OS X Update Combined
Xcode 3.2.1
iLife Support

After trying to install them this message appeared:

The digital signature on the update is missing or invalid. The update may have been tampered with since being signed by Apple. The update will be downloaded and checked again the next time that Software Update runs.

I tried downloading and installing the updates myself: 10.6.1, 10.6.2, 10.6.3, and other combos but to no avail.

I also tried this:

~/Library/Caches/com.apple.SoftwareUpdate/cache.db
Drag the "cache.db" file to the Trash. Try Software Updates again

Could anyone please help me!

iMac, Mac OS X (10.6)

Posted on Apr 1, 2010 6:14 AM

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Answer 1

macjack

Level 10

111,168 points

Apr 1, 2010 6:28 AM in response to adico

Welcome to Apple Discussions.

Repair Permissions from /Applications/Utilites/Disk Utility.
Try updating with The 10.6.3 Combo Update here. Download this dmg and install.

AFA Xcode and iLife, if you don't use them check them off your update list.

-mj

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Answer 2

adico Author

Level 1

8 points

Apr 1, 2010 7:12 AM in response to macjack

I've tried permissions and the direct update downloads.
After trying to install the pop up said:

The installation failed.
An unknown installation error occurred.
The Installer encountered an error that caused the installation to fail.
Contact the software manufacturer for assistance.

And, I've tried to install all upgrades separately.

And, it does not seem to be a problem with the Installer because I've installed other programs and an update for iTunes.

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Answer 3

macjack

Level 10

111,168 points

Apr 1, 2010 7:25 AM in response to adico

Can you copy & paste the contents of your install.log here. Launch Console in /Applications/Utilities and from the sidebar scroll down to install.log.

The Microsoft registration makes no difference it just puts you in a database. Nothing to do with using the apps.

-mj

Message was edited by: macjack

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Answer 4

adico Author

Level 1

8 points

Apr 1, 2010 8:11 AM in response to macjack

May I email you the log? It is so large.

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Answer 5

adico Author

Level 1

8 points

Apr 1, 2010 8:18 AM in response to macjack

and, what do you mean with
"The Microsoft registration makes no difference it just puts you in a database. Nothing to do with using the apps."

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Answer 6

macjack

Level 10

111,168 points

Apr 1, 2010 8:38 AM in response to adico

I mean register again, or not. It won't make a difference, you should be able to install and run all your Office apps.

-mj

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Answer 7

adico Author

Level 1

8 points

Apr 1, 2010 9:00 AM in response to macjack

macjack,
I have the feeling you respond to me for someone else.
My problem is with 10.6 software updates. Pls. check the thread.
You asked me to send you the install log. I asked if I could email it to you since it is very long. Please answer me.

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Answer 8

macjack

Level 10

111,168 points

Apr 1, 2010 9:16 AM in response to adico

Sorry, I did get my posts crossed. If you could just copy the portion of your log that deals with 1 failed update it may be helpful.

-mj

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Answer 9

adico Author

Level 1

8 points

Apr 1, 2010 10:15 AM in response to macjack

Here is the latest install log:

Apr 1 13:06:12 user-0cdfpoq Software Update[2841]: JS: 10.6
Apr 1 13:06:53 user-0cdfpoq Software Update[2841]: Calculated need 4865 MB; 42871 MB free.
Apr 1 13:07:00 user-0cdfpoq Software Update[2841]: Untrusted request PKInstallRequest <1 packages, destination=/>: Error Domain=PKInstallErrorDomain Code=102 UserInfo=0x10e9e34f0 "The package “RosettaForCombo10.6.3.pkg” is untrusted." Underlying Error=(Error Domain=NSOSStatusErrorDomain Code=-2147408863 UserInfo=0x10d282620 "The operation couldn’t be completed. OCSP service unavailable")
Apr 1 13:07:00 user-0cdfpoq Software Update[2841]: Error: The package “RosettaForCombo10.6.3.pkg” is untrusted. (PKInstallErrorDomain code 102)

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Answer 10

macjack

Level 10

111,168 points

Apr 1, 2010 10:44 AM in response to adico

That is odd, it's complaining about the Rosetta package. Have you enabled Rosetta, or have you moved anything in your /Library/Receipts folder?

-mj

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Answer 11

adico Author

Level 1

8 points

Apr 1, 2010 11:31 AM in response to macjack

No, I did not. Maybe this update 10.6.3 contains a Rosetta update as well?
I first installed 10.6 from the CD, then I installed Rosetta also from the CD. I needed Rosetta for some older programs. So far everything works but the Software update. Today, I installed an AirPort update and it worked but not the others.

HERE IS PART OF THE DIAGNOSTIC MESSAGE: one is the "AirPort Update"[success] and the other "Mac OS X Update Combined, 10.6.3" [failure]

4/1/10 1:06:12 PM Software Update[2841] SWU: scan found 3 products:
061-7551
061-7594
zzz061-8025
com.apple.message.uuid: BC84B25D-BAEF-4F7F-AF34-44B98FDFFC47
com.apple.message.domain: com.apple.SoftwareUpdate.time.scan
com.apple.message.signature: SUCCESS: http://swscan.apple.com/
com.apple.message.result: success
com.apple.message.value: 118.88968
com.apple.message.value2: 85.558
com.apple.message.signature2: Software Update
com.apple.message.signature3: SUScanResultCode, 0

4/1/10 1:07:00 PM Software Update[2841] SWU: downloading "Mac OS X Update Combined, 10.6.3"
com.apple.message.uuid: BC84B25D-BAEF-4F7F-AF34-44B98FDFFC47
com.apple.message.domain: com.apple.SoftwareUpdate.time.download
com.apple.message.signature: FAILURE: zzz061-8025
com.apple.message.result: failure
com.apple.message.value: 2.51444
com.apple.message.value2: 0
com.apple.message.value3: 825570510
com.apple.message.signature2: Software Update
com.apple.message.signature3: PKInstallErrorDomain, 102

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Answer 12

macjack

Level 10

111,168 points

Apr 1, 2010 12:02 PM in response to adico

OSCP as far as I know, is a browser certificate checker. If your certificate for a site is expired you can renew it. But I have no idea why you would be getting a message from either SU or the stand alone Combo installer.

Hopefully, someone else will know. I'll see what I can find out...

-mj

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Answer 13

BDAqua

Level 10

239,225 points

Apr 1, 2010 12:19 PM in response to adico

Maybe this update 10.6.3 contains a Rosetta update as well?

Yes it does.

Get the big Combo update for real at...

http://support.apple.com/kb/DL1017

Try to use Ethernet instead of Airport to get it if possible.

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Answer 14

adico Author

Level 1

8 points

Apr 1, 2010 12:24 PM in response to BDAqua

I did. Still the same. I am on Ethernet not Airport.

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Answer 15

adico Author

Level 1

8 points

Apr 1, 2010 12:43 PM in response to BDAqua

I did. Still the same. I am on Ethernet not Airport.

Maybe it has to do with these two system certificates?

.com.apple.kerberos.kdc --- self-signed certificate
--- This root certificate is not trusted
.com.apple.systemdefault -- same info as above

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