UPS Delivery

Are you in an area where UPS has Saturday delivery?

i dont know if you saw my post...

but i got screwed...

UPS delivered mine to a random wrong address...

sounds very fishy considering my address in not even close to the other address...

in distance or number and street....

im so ******...

I am sorry you didn't receive it. We were all watching out the front windows just waiting for the UPS truck to pull up.

I'm sure it will arrive Monday but I know that is going to seem like a looooooong time from now. It is worth the wait though.

I hate to add to it Wm but I'm in Charlotte and got it at 11:00 am.
The ups package tracking didn't even have it entering the US at 11:00 last night.

Tracking number on the UPS website give you any more info? Sounds really annoying. As soon as I get a tracking number on anything I order online, no matter how small, I check daily. Then I add the expected delivery date in iCal. Wow, I'm totally OCD.

CHARLOTTE, NC, US 04/03/2010 10:55 A.M. DELIVERY
04/03/2010 7:45 A.M. DESTINATION SCAN
04/03/2010 7:21 A.M. DEPARTURE SCAN
04/03/2010 6:46 A.M. ARRIVAL SCAN
LOUISVILLE, KY, US 04/03/2010 5:40 A.M. DEPARTURE SCAN
04/03/2010 12:13 A.M. IMPORT SCAN
GUANGZHOU, CN 04/02/2010 4:10 A.M. DEPARTURE SCAN
SHENZHEN, CN 03/29/2010 9:32 P.M. ORIGIN SCAN
CN 03/29/2010 10:32 P.M. BILLING INFORMATION RECEIVED

Step one is checking with UPS. If it was in Charlotte that early it should have gone out for delivery. Seems like Apple did their job.

Pre-ordered my iPad, which helps Apple plan inventory, production and logistics costs. Apple Store website advertised 4/3 arrival, order said 4/3 arrival, order confirmation said 4/3 arrival. On Saturday afternoon UPS tells me, when I finally get tired of waiting and call them, they can not deliver to me on Saturday. It will be delivered on Monday. A whole Saturday wasted, and now a whole Monday wasted (unplanned vacation day lost). All could have been avoided with a simple notice from Apple that they would ship via UPS, and Saturday 4/3 arrival may not be available. I would have happily picked up in the Apple Store, which happens to be 70 miles away. Inexcusable from Apple, simply the worst service for a new product launch. I am glad my pre-order helped them control costs, and that Apple could care less about me as a customer. People walked into Apple Stores and Best Buy to buy their new iPad, yet i still sit waiting, and I helped Apple by pre-ordering? Very disappointed and upset with Apple's service.

Apple are not a bank though and they do not put cash in any machines so the analogy is about as wrong as it can be. Your disappointment is misplaced - blame the carrier if anyone.

It's UPS' fault.

If they're at fault, Apple can request a refund of their shipping cost; unfortunately that's UPS' sole responsibility if it just didn't get delivered.

Obviously if it was delivered to a wrong address (this can happen), it's UPS' entire responsibility to replace the unit if they can't get it back from the address to which it was delivered (in which case Apple would likely file a claim and send you a new unit.)