Pre-ordered my iPad, which helps Apple plan inventory, production and logistics costs. Apple Store website advertised 4/3 arrival, order said 4/3 arrival, order confirmation said 4/3 arrival. On Saturday afternoon UPS tells me, when I finally get tired of waiting and call them, they can not deliver to me on Saturday. It will be delivered on Monday. A whole Saturday wasted, and now a whole Monday wasted (unplanned vacation day lost). All could have been avoided with a simple notice from Apple that they would ship via UPS, and Saturday 4/3 arrival may not be available. I would have happily picked up in the Apple Store, which happens to be 70 miles away. Inexcusable from Apple, simply the worst service for a new product launch. I am glad my pre-order helped them control costs, and that Apple could care less about me as a customer. People walked into Apple Stores and Best Buy to buy their new iPad, yet i still sit waiting, and I helped Apple by pre-ordering? Very disappointed and upset with Apple's service.