Previous 1 2 3 Next 93 Replies Latest reply: Jun 10, 2012 3:34 PM by dmrdsm
Boy2323 Level 1 Level 1 (15 points)
In an effort to help narrow down these problems I ask that you kindly fill out these questions even if you do not have Wifi problems

Brand of Router:
Does it transmit a Wireless G or N signal or both?
Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router?
Do you have a password on your Wifi connection?
If so, what type of encryption do you use? (WPA/WEP etc)
If you disable the password does it fix the issue?
If so, do you still lose the wifi (in the top left) but then it reconnects?


Thank you all, I am hoping strongly this is a software issue and not a hardware one!

Windows 7
  • powerguru Level 1 Level 1 (5 points)
    Brand of Router:
    * Linksys WRT160N
    Does it transmit a Wireless G or N signal or both?
    * Both - made my ipad slow tremendously (iPad - 1.5 mbits/sec,Iphone 3gs and Macbook connected at more than 15 mbits/sec)
    Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router?
    *Yes
    Do you have a password on your Wifi connection?
    *no
    If so, what type of encryption do you use? (WPA/WEP etc)
    *mac address filtering
    If you disable the password does it fix the issue?
    *N/A
    If so, do you still lose the wifi (in the top left) but then it reconnects?
    *N/A

    ***********************
    I made my router G only and it fixed my problem of slow speed on iPad.
    ***********************

    I hope Apple has the fix!!!
  • Raymcara. Level 1 Level 1 (0 points)
    I am having trouble with my iPad wifi also. Cutting off then stating that my password is invalid, to re-enter, then it's ok for a while then it does it again. I am using a combo router modem part of my fios tv setup. My base computer is a 1 year old Intel iMac using os 10.6.3. All my other stuff iPhone G, 3 iPod touches, and nitendo ds all are fine, in fact during one of the cutoffs my wife was using her touch and had no problem.
  • Dr. JB Level 1 Level 1 (30 points)
    In an effort to help narrow down these problems I ask that you kindly fill out these questions even if you do not have Wifi problems

    Brand of Router: airport extreme base station
    Does it transmit a Wireless G or N signal or both?both
    Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router?yes
    Do you have a password on your Wifi connection?yes
    If so, what type of encryption do you use? (WPA/WEP etc)wpa
    If you disable the password does it fix the issue?no
    If so, do you still lose the wifi (in the top left) but then it reconnects?yes
    Thank you all, I am hoping strongly this is a software issue and not a hardware one!    
  • cokeicee Level 1 Level 1 (90 points)
    *Brand of Router:* MiFi 2200
    *Does it transmit a Wireless G or N signal or both?* G i think
    *Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router?* yes all get full connection
    *Do you have a password on your Wifi connection?* yes
    *If so, what type of encryption do you use?* (WPA/WEP etc) VPN
    *If you disable the password does it fix the issue?* n/a
    *If so, do you still lose the wifi (in the top left) but then it reconnects?* n/a
  • ExSudburyGuy Level 1 Level 1 (0 points)
    Brand of Router: Linksys
    Does it transmit a Wireless G or N signal or both? G
    Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router? Yes
    Do you have a password on your Wifi connection? Yes
    If so, what type of encryption do you use? (WPA/WEP etc) WEP
    If you disable the password does it fix the issue? Didn't try that.
    If so, do you still lose the wifi (in the top left) but then it reconnects?

    Thank you all, I am hoping strongly this is a software issue and not a hardware one!

    I get a connection but downloads are slower than on my laptop.
  • Stephen_lex Level 1 Level 1 (0 points)
    Brand of Router: dlink dl-524
    Does it transmit a Wireless G or N signal or both? both
    Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router?yes
    Do you have a password on your Wifi connection?yes
    If so, what type of encryption do you use? (WPA/WEP etc)wpa
    If you disable the password does it fix the issue? no
    If so, do you still lose the wifi (in the top left) but then it reconnects? yes
  • sandersn Level 1 Level 1 (0 points)
    Brand of Router: Belkin
    Does it transmit a Wireless G or N signal or both? Both
    Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router? Yes
    Do you have a password on your Wifi connection? Yes
    If so, what type of encryption do you use? (WPA/WEP etc) WPA
    If you disable the password does it fix the issue? No
    If so, do you still lose the wifi (in the top left) but then it reconnects? No

    My issue isn't that I lose a connection. The iPad simply won't talk to the network, despite having a valid IP. This has happened at two different locations. If the iPad goes into a standby mode, when it comes out it will still show maximum signal strength but will not talk to the router.
  • DocData757 Level 1 Level 1 (0 points)
    Netgear
    G only
    Yes
    No pwd
    na
    na
    na

    Dave
  • David Preston1 Level 1 Level 1 (115 points)
    Brand of Router: *Apple AirPort Extreme Router (x2)*
    Does it transmit a Wireless G or N signal or both: *1 N only, other B&G*
    Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router: *Yup, to both of them*
    Do you have a password on your Wifi connection: Yes
    If so, what type of encryption do you use? (WPA/WEP etc) WPA
    If you disable the password does it fix the issue? N/A
    If so, do you still lose the wifi (in the top left) but then it reconnects? N/A

    Don't have a problem with iPad 64 GB connecting to either N-only or B-G Extremes.
  • Boy2323 Level 1 Level 1 (15 points)
    At this point I'm leaning towards more of a software issue, I realize that many stores have been closed this weekend. If any of you exchange your iPad can you please post back and tell me if it fixed the issue? If not, then we are very likely looking at an OS 3.2 issue!

    Thanks to all so far!!
  • mbell1975 Level 1 Level 1 (0 points)
    For those with the Sprint Overdrive, if you are having it drop the signal and make you re-enter your password, disable your password protection. others with password protected routers may want to try this as well.
  • fjfjfjfjfjfjdksllair Level 2 Level 2 (320 points)
    New wifi article from Apple. Hope it helps some folks.

    http://support.apple.com/kb/TS3304
  • jag Level 1 Level 1 (25 points)
    Brand of Router: Apple AirPort Extreme Base Station
    Firmware Rev: 7.5.1
    Does it transmit a Wireless G or N signal or both: both
    Does your iPod Touch/iPhone/Macbook/PC etc connect fine to your router: Yes
    Do you have a password on your Wifi connection: Yes
    If so, what type of encryption do you use? (WPA/WEP etc) WPA2
    If you disable the password does it fix the issue? No
    If so, do you still lose the wifi (in the top left) but then it reconnects? No

    _________________________
    I had a wifi connectivity problem last night with my 64GB iPad. As described by others in the thread, the iPad seemed to lose its understanding of the network after being dormant for a few hours, requiring reconfiguration of the Wifi network.

    What worked for me was adding my iPad's MAC address to the base station's ACL. I haven't had connectivity issues since. However, I also applied this morning's Airport Extreme firmware update. Perhaps that was the real fix?

    Hopefully it is resolved. If not, I'll post again.

    --jag
  • DocData757 Level 1 Level 1 (0 points)
    I was planning on returning mine after having so much of a problem with connectivity and figuring it was my unit but considering what I'm reading here, I will hold on to it for a while in the hope that the issue is software, an OS update will fix the issues and also will be available quickly.

    Dave
Previous 1 2 3 Next