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iPad is not showing TV Show titles in Video

This is a new one for me.

I've imported some MP4 files into iTunes that I want to be seen in iTunes and iPad as TV Shows. For all the MP4 entries in question I have set in Get Info:
- Options | Media Kind: TV Show
- Video | Show, Season Number, Episode Number
- Info | Name, Artist, Album Artist, Album

The videos play fine and show up in a playlist I have (via the iPod app). However, in Videos, I only see a thumbnail and no Text of any kind. If I click the thumbnail, I see a list of episodes but I only see the "Info | Name" - never any of the other information I've entered... to get around that I gave each of the Episodes their own name (i.e. Show Name 01, Show Name 02) but otherwise, I'd never know which episode was which.

I'm at a loss and the only two web pages I've seen on this involve iTunes 7; I'm on iTunes 9.1 and I did everything I can think of to have the meta data show up.

Thanks!

Core 2 Duo, Windows 7, iPad 64GB with iTunes 9.1

Posted on Apr 7, 2010 10:28 PM

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Posted on Apr 7, 2010 11:53 PM

I'm having the exact same issue. I can't tell which show is which sometimes depending on how distinctive the thumbnail is.
61 replies

Oct 31, 2011 10:18 PM in response to ozziepete

Yep, more of the stupid design: If the videos on your iOS device are all from the same season, no season text is displayed. Smart idea or what? Combined with the inability to do video playlists, this is another reason I'm still using my old iPhone running 4.3 when I want to just watch videos in the background while doing stuff generally.

Nov 1, 2011 1:57 AM in response to randyrants

OK I may be mad here but I think I've cracked it😕 This is if like me you are in the UK (not sure about other areas.


on your iPad go into "Settings" then in the right hand window scroll down and go into "International" then in "Language" set at "British English" not just "English" then come back out of "Settings" and when you go into your shows and it should show the seasons underneath the graphic 🙂 ansl you can also set the correct Language in iTunes as this may well help as well. GOOD LUCK

Dec 12, 2011 3:57 PM in response to mjdennison

This is absolutly ridiculous! I´m from germany and i have some shows that display season title under the thumbnail. other dont show. After i set my settings in the ipad to british english and back again to german all shows shows up the season under the thumbnail! unbelievable!!! thx to "mjdennison" for the hint! These bug was driving me nuts for weeks now! it works 100% for me. thumbs up

Jan 17, 2012 9:22 AM in response to randyrants

Let me add myself to the list of people with this issue. Like the others, I either get "Season #" under the thumbnail images, or nothing at all. This happens even though I have filled in just about every applicable box in the properties box for the videos.


I've never purchased any shows from the iTunes store. If anybody here has, can they tell us if the purchased shows have this same issue, or do they appear correctly? If they appear correctly, perhaps they could try to see what the difference is in the "Get Info" fields.

Jul 31, 2013 2:48 AM in response to randyrants

The best thing I figured out is,

since the Video app takes any old part of the tv show and uses this still picture as its icon, I add an album cover foto in itunes and the re-sync my ipod - that way the icon on the ipad is recognizable.


not perfect but at least way I can recognise the tv show and dont have to click my way through all of my series to find the one I am looking for.

Sep 20, 2013 4:17 AM in response to Jld4z3

I spotted this within minutes of upgrade,ding to ios7. Went to the apple store the next morning after fiddling with settings all night long to no avail. "Genius" was kind enough to wipe my entire iPad doing a clean install, which of course, failed to accomplish anything.

A call to Apple tech support led me to one person who told me that it was a new feature (ha!). After telling her that this made my iPad useless to me now for what I primarily use it for, I asked hoe to revert to IOS6, only to be told that you can't.


When I responded that I wanted a replacement iPad with the older operating system from Apple, a supervisor came on the line, and told me that this was NOT by design, but a bug..


If so, I guess we need to wait for an update to fix it.


How Apple never noticed that one of the key reasons for having a retina display (video) had such a glaring error is beyond me..

Sep 21, 2013 11:15 AM in response to The Mighty Squelch

No. Nothing solves it. And the suggestion of holding the video until the "x" pops up and then hitting cancel only shoes the name for that moment...then it goes away again. Opening the video shows the same thing, and then again, disappears when you close it.


Such a gross oversigHt in beta and alpha testing. It's as if no one ever even opened the video app during testing OR development.

Sep 25, 2013 6:03 PM in response to randyrants

Hi

I lost all my video Info and just had the blank icons since I updated to the new software. I have found that with the ipad plugged in and showing in itunes, Right click on a film, click get info and just by clicking ok is enough to get the film titles back. It is a new icon and doesnt have a screen grab like before but at least it has the title and you can see what the films are. Unfortunately you have to do each film seperately and not all at once but at least it works

iPad is not showing TV Show titles in Video

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