Epson R1900 will not print or update

Question

Level 1

34 points

Epson R1900 will not print or update

Can’t get my R1900 to print. Utility see the printer and will tell me my ink level. But can’t get it to print anything.

Apples Epson update did nothing.

Epson driver installers crash/quit after verifying password. Did the Rosetta thing, tried under safeboot and even tried to install drivers on my MacBook Pro. They still quit. Epson is at a loose and says to ask Apple...

Any ideas people?

Mac Pro 2.66 GHz Dual, Mac OS X (10.6), 7gb RAM, 3xGateway FPD 24" monitors, 7TB+ HD space

Posted on Apr 8, 2010 8:05 PM

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Answer 1

Apr 8, 2010 8:26 PM in response to vandar

The drivers are included with 10.6.3
No need for a driver installer.
Reset the printing system>
http://docs.info.apple.com/article.html?path=Mac/10.6/en/14001.html
and see if the printer preference finds the printer.

Are you using 10.6.3?

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Answer 2

vandar Author

Level 1

34 points

Apr 8, 2010 9:19 PM in response to Donald Palmer

Yes, running 10.6.3

Resetting did not work. My Epson Artisan 800 still works,,.

Any idea why the Epson installers quit then Authenticating?

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Answer 3

Apr 9, 2010 7:15 PM in response to vandar

The Apple Printer list show the R1900 needs to use Gutenprint v5.2.3.
See if you can add printer and run through the printer driver list and find this one.

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Answer 4

Apr 15, 2010 2:38 PM in response to vandar

The latest R1900 drivers are available via Apple's Software Update. However before trying to download them from there, you should remove all drivers from your system. Here's how to reset your printing system:
1. Control-click or right-click a print queue in the ""Printers"" pane.
2. Choose ""Reset printing system..."" from the contextual menu.
3. Click ""OK"" in the ""Are you sure..."" confirmation sheet.
You can follow the troubleshooting steps in the Apple articles:
http://support.apple.com/kb/HT3669?viewlocale=en_US
http://support.apple.com/kb/HT3771

If all of this doesn't work you can see if the issue is with the user account or system wide by creating a new OSX user account and see if that user has the same issue.

Let me know if any of these steps worked for you.

Syd

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