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MBP often won't wake after sleep.

Quite often when I shut the lid of my MBP and it goes to sleep I will open it later and it will not wake.
It sounds like the hard drive starts up (there is some noise) but the screen remains black and the keys have no effect.
The only way to get out of the situation is to hold the on/off button until it switches off.
Upon start up no work or application windows are recovered!

This has caught me out a couple of times and I have lost work. It is very frustrating.
Has anyone had similar problems and/or does anyone have any suggestions.
I cannot take it in to a shop to be checked for the next few months as I simply can't afford to be without my laptop!!

MBP (late 2008), Mac OS X (10.5.8), purchased quite soon (half a month to a month maybe) after new model was released

Posted on Apr 12, 2010 5:40 AM

Reply
244 replies

Apr 29, 2010 3:14 AM in response to Ryzl1987

I'm having the same problem on my MBP since updating to 10.6.3. It only seems to occur while or shortly after I'm using my Virtual Box and goes along with some erratic system behavior, like heavy lag and program freezes that didn't occur before. I could also quite easily tab between my Virtual Box and my OS X programs, this seems to overtax the computer now.

Apr 29, 2010 10:53 AM in response to PMoore91

****. I thought I had this beat. I did all the resets and maintenance processes, and the problem disappeared for about a week. I use Parallels 5 very heavily every day, and it was sleeping and waking just fine. I usually suspend the VM for the night before shutting down. Problem reappeared today and I had to hard boot everything. Again, just appeared in 10.6.3. Not sure there is a real pattern to this.

Apr 30, 2010 12:06 AM in response to DylanRhea

I haven't noticed a pattern either. Sometimes it happens after the MBP has been closed for hours, and sometimes when it's closed for mere seconds. Sometimes, my virtual machine is open, and sometimes it's not. There is no one consistency except the MBP itself and Snow Leopard. I didn't used to have this problem, and I haven't abused it, so I doubt it's the Mac, but it's not just Snow Leopard, because a friend of mine, who runs Leopard, is having the same issue. This is really starting to mess with my ability to do my job. I need this problem resolved yesterday.

Apr 30, 2010 12:34 AM in response to Ryzl1987

I have been having this problem since Leopard. I'm now on 10.6.3 and getting it again. I can't pinpoint exactly yet, I thought the problem was disconnecting from my external display but I actually think it has more to do with disconnecting from the power. It happend a few mins ago, I'm going to try an replicate the problem this time with my files saved and closed!!

Apr 30, 2010 2:58 AM in response to Ryzl1987

Hi All,

I'm getting exactly the same issue on occasion! Most of the time it sleeps and wakes fine - however randomly I will get the 'dark screen of death' (!!) when trying to wake from sleep. The diagnostic message show the same that everyone else has reported :

30/04/2010 08:40:54 configd[15] Wake: Drivers Failure - AC 99 - HDEF GIGE SATA RP01 IXVE
com.apple.message.domain: com.apple.powermanagement.wake
com.apple.message.signature: Drivers Failure
com.apple.message.result: Failure

I do run Parallels 5 however this issue arises when I sleep the machine with Parallels still running and when I have shut Parallels down completely -so I don't think that's an issue.

Come on Apple - I too have lost work, and it's frustrating when you begin to trust that something is reliable and then get caught out several times!

Cheers
Darren

Apr 30, 2010 3:44 AM in response to Ryzl1987

Tried to reapply the 10.6.3 from the combo, but no success. Still the same.

For me it looks that if the memory usage reaches some limit then the sleep problem will appear. Typical problem scenario I have is - start parallels, use VM for a while, suspend it, wait a while, start another VM, work, suspend, wait for HDD to calm down, close the lid, wait a few secs (or more, it doesn't matter) and you have a nice black screen of death.

Apr 30, 2010 4:16 AM in response to Ryzl1987

I've tested two of the proposed workarounds: ensuring the same power configuration (battery vs. plug) when sleeping and waking; and turning off secure virtual memory. I've had the black screen of death with both.

I recall having a problem like this years ago on a different laptop, but these recent problems didn't start until after 10.6.3. If this BSOD is the same problem that 10.5 users are having, I'd guess a driver update that became available in 10.6.3 was also a part of a 10.5 update.

Until this is fixed, save obsessively often!

Apr 30, 2010 5:42 AM in response to Ryzl1987

I have been having the same problem... It seemed to have started after I had upgraded from 4 to 8GB. The memory itself seemed fine as there were never any problems related to actual use. Since the only difference between sleeping with 4GB vs. 8GB would be the "hibernation-like" safe sleep mode that writes the contents of the RAM to your drive before actually sleeping, it seemed worth while to investigate. I disabled safe sleep and the problem has not come back. You can disable safe sleep in Terminal:

sudo pmset -a hibernatemode 0 (and reboot)

Just change the last "0" to a 3 to re-enable it. There is an actual utility to do the same thing if you don't want to play around in Terminal:

http://www.jinx.de/SmartSleep.html

I haven't actually used the app... so I can't say if it is or isn't compatible with the 2010 Macs.

As I use an SSD, it's probably best to save the wear by writing an 8GB file everytime I sleep the machine anyway. I'm never in the habit of leaving things open when I put my machine to sleep anyway.

Granted... this would still seem to indicate some underlaying problem.

Apr 30, 2010 12:36 PM in response to DarrenNavitas

Darren,

You have a lot more going on then other posters here.....drivers failure.

You may be experiencing a Kernel Panic as seen and described in Apple doc.#106227. If not, disregard.

Bad or incompatible RAM is the most common cause of KP's. The RAM could just need a reseat…. to make sure there's a good connection.

Here's a great site for Resolving Kernel Panics. Please do all the steps in order, even if you don't think you need to do a certain step.
I would pay attention to running the apple Hardware Test mentioned in there.

Here's a great MacFixIt article.



DALE

MBP often won't wake after sleep.

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