Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Calibration totally off

I have had my nike+ and have been trying to recalibrate it and it is totally off. It says that I have only gone 2 tenths of a mile when I know I have gone a mile (I went around a track) I need help if anyone has any ideas.
Thanks so much

Windows 98

Posted on Apr 16, 2010 9:05 AM

Reply
27 replies

Oct 9, 2010 3:03 PM in response to katoth

After some testing I can confirm now, that this has to do with the way the sensor is mounted. Have you changed the position of the sensor and then encountered problems?

- Mounting the sensor vertical on my foot or shoe does NOT work.
- Mounting the sensor rather flat on top of the shoe (Nike and Apple logo up and correct orientation) and things work fine.

Check again, how you have mounted the sensor.

Hope that helps,
Wolf

Dec 9, 2010 4:56 AM in response to bobmandolin

I'm having this problem as well. I have logged over 1,000 miles with no problems. I set a goal to run 500 this year and I am about 60 miles from that. Now my goal is unattainable. And I am P.O.'d!!!

About 2 weeks ago my ipod nano stopped calibrating properly. Runs I have been doing for months are coming in at 5 miles = .6; 3 miles = 0.17.
Bought a new sensor ..it did not work.
Bought a new sensor complete set...it did not work.
Reset my ipod nano.. it did not work.
Took my daughters old nano (she has a touch now)..it did not work.
Checked my shoes...nothing broken in the sensor holder area.
Asked representatives at local stores that sell this product and no-one has heard of my problem....

Then I read this thread. I am having the same problem as everyone here. As I stated I have 3+ years of successful use. Some programming must have gone astray in the latest version update of Itunes is the only answer I can now figure.

After 3+ years of recommending this product to all my friends and customers who run...I am extremely upset that this seems to be UNFIXABLE and I will not recommend to anyone else if this is how APPLE/NIKE wants to leave it.

Dec 16, 2010 6:49 AM in response to T380fisher

Update to previous post....
Nike + says its Apples problem (nicely)
Apple says its Nike +'s problem (nicely)

Chance would have it that I won an iPod touch 4th gen at a local raffle. I was not planning to purchase any more Apple/Nike stuff till and if this was resolved, but I saw it as a sign. Sign was that the iPod touch does the exact same thing. My first run on it was 5 miles and it logged 1.38 with intermittent pace status along the way.

Not Happy!!

Everybody keep posting so this thread gets much bigger. Otherwise, do without your running log because they are pointing fingers at eachother and we the consumer are getting the shaft.

Jan 19, 2011 12:44 PM in response to katoth

I'm so glad to hear I'm not the only one with this issue. I was just afraid it was my running that was the cause! It's so frustrating to run a good distance at a decent pace and get such crappy results. I haven't uploaded my last 3 or 4 runs. I could honestly walk backwards, uphill faster than my sensor is recording! Ugh...One more chance, then it's to the trash with it!!

Apr 18, 2012 2:08 PM in response to katoth

I have the iPod nano6 and iPod nano3. The nano3 was very accurate in distance with the Nike+ sensor that I have, but it would just quit during a run. I replaced it with the nano6, and I've noticed that the "calibration" is off by about 10% -- I need to run 5.5 miles for the nano6 to register 5 miles. I've "calibrated" the nano6 several times, but it's consistently off. If I can get my nano3 to be available during a 5 mile run, it's still very accurate. When I was a measured mile, the nano6 accurately measures the distance of one mile. However, when I run a mile, the nano6 says that I've only travelled .85 to .9 miles. (Wouldn't this be nice in the real world -- if I go faster the actual distance is less!)


I object to Apple or Nike using the term calibrate. You can not calibrate anything without comparing it to an external standard. I've called Apple about this, and I don't think they have an engineer anywhere in the company.


Does anyone know the algorithm for how Apple / Nike measures the distance?

Feb 26, 2013 5:52 PM in response to katoth

It seems everybody here is having the same issue. So, let me help all of you. The first thing I want you all to do is, go to your settings on your iPod, iPhone, etc. and locate Nike+ iPod. Then I want you to reset everything. If you are able to do this; you will be able to re-calibrate your module. Remember, it is a computer for a specific purpose and if you do not give it the proper commands, it will not do what you want it to do. Once you have reset everything from settings. Next, I want you to open Nike+ and at the bottom of your workout screen you have a choice of whether you want to calibrate a run or a walk. What I want you all to do after that is, Select a distance and do that distance once and calibrate, then walk the same distance and calibrate. There can't be any .XX in your distance it has to be exact. Now, the system will have new data of which it can work from. Also, if you want to properly calibrate, make sure you carry your iPod or Nike+ Watch, etc on the same side of the foot that the bluetooth Nike+ module is attached to. This will increase the quality of the connection between the Nike+ Module and the iPod, which will alllow you to achieve better calibration.


I was having the same issues, and I took my shoes and the module to an Apple Store here in Japan. To be truthful, the first store rep I asked didn't even know what Nike+ was or how it operates. So, long story short, most of the people you would think to call or ask, don't actually use the module enough to know how it actually works. It is more like do-it-yourself on a trial and error basis. Time consuming, frustrating, and all of the above aside; it makes you feel good when you can get something that you bought to work without having to ask for help. Good luck to all of you. If any of you have further questions about troubleshooting; I gladly accept e-mail and am willing to help you free of charge. I love Apple just as much as most of you, and we are all here to help each other out.


Take care and happy computing,
Tony
bigguburraku@yahoo.co.jp

Calibration totally off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.