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New Powerbook Audio Stutter / Looping / Echo problem

41834 Views 765 Replies Latest reply: Feb 15, 2006 8:50 AM by PFPhotography RSS
  • Jonathan Rudenborg Calculating status...
    Because I called Apple on monday and they recognized the problem but since then people have been calling and getting all kinds of crazy responses. I have a $2000 computer that I couldn't use in a presentation because I would be to afraid the sound would spaz out!

    After four months of people dealing with this problem there should be a solution from Apple! If they don't have one soon then legal action is appropriate. I don't have the know how or money to do this, but I would deffinately join if someone started a lawsuit.

    I want them to fix the problem NOW, or give me my money back!

    Jonathan
    EchoBook, Mac OS X (10.4.4)
  • SuperSizeIt Level 3 Level 3 (570 points)
    Currently Being Moderated
    Feb 10, 2006 4:06 PM (in response to Jimi)
    I bet your right it may be defective hardware somewhere. It should be obvious when you hear the second fan kick in. ratatatatatat...sound. The build quality is second rate for the components it seems. I'm giving this a a week on its shipping OS. If its stable, I'll update to 10.4.4 or 10.4.5 if it comes out. If it still exhibits the problems I've listed, I'm no longer have faith in Apple brands.
    PowerBook AL 1.67 GHZ. HR, Mac OS X (10.4.2), 1.67 GHz, 1 GB RAM HR (Hardly Reliable)
  • Jimi Calculating status...
    I bet your right it may be defective hardware
    somewhere. It should be obvious when you hear the
    second fan kick in. ratatatatatat...sound. The
    build quality is second rate for the components it
    seems. I'm giving this a a week on its shipping OS.
    If its stable, I'll update to 10.4.4 or 10.4.5 if it
    comes out. If it still exhibits the problems I've
    listed, I'm no longer have faith in Apple brands.


    Personally, it seems like you got a lemon that needs to be replaced as most people don't seem to have the extreme issues you do. Not to defend Apple but you can get a lemon from BMW or Rolls Royce or anyone. Any product that rolls off an assembly line will have lemons. The issue is then how the company deals with them.
    15.2 Hi-Res DL PB/2Gig/100gb7200HD st-st-stutter echo echo echo PB PB PB.., Mac OS X (10.4.4)
  • Jimi Level 3 Level 3 (530 points)
    After four months of people dealing with this problem
    there should be a solution from Apple! If they don't
    have one soon then legal action is appropriate. I
    don't have the know how or money to do this, but I
    would deffinately join if someone started a lawsuit.

    I want them to fix the problem NOW, or give me my
    money back!


    There are not enough "injured parties" for any law firm to take this on. Besides, the law firm gets most of the bucks if they win. You'd be lucky to get a $25 credit at the Apple Store as a result of a class action.

    But, you should ask for your money back if that is what you want. Let us know how it goes.
    15.2 Hi-Res DL PB/2Gig/100gb7200HD st-st-stutter echo echo echo PB PB PB.., Mac OS X (10.4.4)
  • jfelbab Calculating status...
    Currently Being Moderated
    Feb 10, 2006 5:02 PM (in response to Jimi)
    I would add my experience as well. The new Powerbook has never locked up for me since I purchased it in November. It does display the sound looping issue even with only the Mail app running. I use the Mac nearly 12-14 hours daily. I'm running 10.4.4. The laptop is rock solid in that regard. Unfortunately, I like to create music and this sound looping issue makes that impossible. I also have very unstable airport performance with multiple base stations from multiple manufacturers.

    Jim
    ---
    Listen to my music and d/l free mp3's here.
    http://www.macidol.com/jamroom/bands/33/music.php

    15" PB, 17" iMac, 14" Pismo   Mac OS X (10.4.4)  

    15" PB, 17" iMac, 14" Pismo   Mac OS X (10.4.4)  
    15" PB, 17" iMac, 14" Pismo, Mac OS X (10.4.4)
  • TheNewIkuru Calculating status...
    I think people should stay calm for a while until
    Apple comes up with something, I am pretty sure that
    a solution is on its way very soon.

    Regards,
    Bjorgvin
    powerbookdefect.info


    So am I.
    Stay Calm! **** IT!
    And remmeber "Mac OS X 10.4.5 8H14, is said to address issues with multi-application audio support" /http://www.appleinsider.com/article.php?id=1519
    Roumored to pop up within a week.
    Let´s just wait for that now shall we?
    Just becourse some... guy at mac support doesnt Know anything about it, doesn´t say that it is Not beeing worked upon.
    People are different.
    darn expencive 17 inch with echhhhooooloops, Mac OS X (10.4.4), echoechoechoechoechoecho
  • William Moses Calculating status...
    The audio issue continues to make my powerbook unreliable for professional audio work, and I find the off-putting actions of Apple Care and the "customer service" department difficult to accept.

    On Monday I meet with a colleague who writes for the New Yorker magazine. I intend to ask which of his journalistic colleagues might be interested in any aspect of this story.

    William Moses



    15" G4 powerbook   Mac OS X (10.4.4)   Professional Audio Engineer working with Logic Pro and Pro Tools

       

       
  • trxbloke Level 1 Level 1 (25 points)
    Perhaps if this matter isnt resolved by March 9th, we should visit http://www.sounds-expo.co.uk/ as promoted by Apples UK Hot News page, and demonstrate our Professional sound looping to the masses, as well as the "Apple Solution Experts at Sounds Expo 2006"
    Powerbook 17", 1.67GHz,DL,1.5GB DDR2., Mac OS X (10.4.4)
  • Iain Cowper2 Level 1 Level 1 (35 points)
    Currently Being Moderated
    Feb 12, 2006 12:51 PM (in response to trxbloke)
    Now THAT is a very good idea. I think this and some threats of legal action and press humiliation may actually get them to try and fix this. Sounds as though exchange for an MBP may be the only solution though.
    PowerBook G4 15 1.67 Hi-Res, 7200rpm, 1.5Gb, Audio Feedback, Mac OS X (10.4.4)
  • TheNewIkuru Level 1 Level 1 (0 points)
    drumroll...........................................................
    darn expencive 17 inch with echhhhooooloops, Mac OS X (10.4.4), echoechoechoechoechoechowhere is my 10.4.5?
  • fannara Calculating status...
    I have already talked to my laywer here in Spain and he is dealing with this case for me now, because when I called Apple they told me they couldnt do anything. I think a legal action is the only way to go, Apple have proven them self incompetent of dealing with customers.
    Powerbook 15" G4, Mac OS X (10.4.3), 1 GB RAM, Ipod Nano
  • Ryan Latham Calculating status...
    Having disabled my HDD from sleeping a week ago, I am no longer experiencing this issue. In the weeks before, it was occurring 2-4 times per hour.

    Unfortunately of course my PB's battery doesn't last as long, but I now strongly suspect the audio buffer is running dry while waiting for the HDD to spin up from sleep.

    Can anyone else confirm this?
    PB (1440x960) 1.5 GB Ram, Mac OS X (10.4.4)
  • trxbloke Level 1 Level 1 (25 points)
    My hard disk is never set to sleep under power adaptor settings, I still have the looping problem.
    Powerbook 17", 1.67GHz,DL,1.5GB DDR2., Mac OS X (10.4.4)
  • Scott Denman Calculating status...
    I talked to someone (first tier) at AppleCare, and he said that a faulty alti-vec unit could be the cause of the problem. He only mentioned iTunes, "because it's the only audio app that uses alti-vec", so I'm not sure about the validity of his claim. IF this is the problem (and only if), then I'd expect to see an exchange program soon.
    15" PowerBook G4 (DL Super Drive), Mac OS X (10.4.3), 1.5GB RAM, 80GB HD, Audio loo-oo-oo-oo-OO-OO-OO-ping...
  • Måns Collner Calculating status...
    Macbook pro goes up in clock from 1.67 to 1.83Ghz, and 1.83 to 2Ghz.
    Does that mean that they have alot of 1.67Ghz leftovers, that they can send out to us whit the crappy G4 1.67Ghz DL?
    I wish!

    Good idea?

    Nomatter what, I love the PB concept, but this latest 1.67 G4 DL one is a big disappointment. I took a student loan to afford it, knowing that a PB was a safe horse... - feels like it was a stupid decision now.
    Powerbook 15" 1.67, Mac OS X (10.4.4)

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