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Recently discovered MBP order mistake?

Hi, first post here. Not exactly sure where to post this but seemed like the best area that I could find. Anyway I'll cut to the chaise.

I purchased my very first 15" MBP in November of last year. Anyway all this time I've using it, I only just been informed after talking with someone else who brought the same setup as me. That my order has in fact been slightly botched, regarding the apparent lack of the Anti-Glare screen I had requested in my order.

Mine has the silver trimming around the screen area, where as the the other guy has the black. Which would seem to indicate the Anti-Glare screen (upon googling).

Now I didn't know this until literally minutes ago. Since I'm a bit of a n00b to mac and only just converted when I brought this. However it had crossed my mind a little when I've gone to use my MBP in sunnier places and have had trouble viewing the screen. It did seem odd but didn't really think much of it.

I'm curious to know what I can actually do about this, what seems to be lately noticed mistake in my order?

I have the email of my order (and all the other apple emails I got) still, and it clearly does state the purchase of the Anti-Glare screen. Which subsequently I've also paid $70 additional for, at the time.

What options do I have to correct this?

I gather a return would be possible? However I kinda really do need my laptop, so it's not really a viable option. Which I guess leaves nothing but a possible refund of the $70?

I also don't have a local apple store either and there isn't one that is viable to visit. So it pretty much leaves me with little options.

What should I do/can be done?

Thanks in advanced for all help offered.

15" Macbook Pro (2009), Mac OS X (10.6.3)

Posted on Apr 21, 2010 5:38 AM

Reply
2 replies

Apr 21, 2010 6:16 AM in response to zaffo

zaffo wrote:

Mine has the silver trimming around the screen area, where as the the other guy has the black.


To the very best of my knowledge, zaffo, it was always the anti-glare model which came with a silver bezel like yours, and the glossy unibody which came with the black one and edge to edge glass in both the 15" and 17" models.

The following image shows a "glossy" 17" on the left and an 'antiglare" on the right:

User uploaded file


You might also want to check out http://forums.macrumors.com/showthread.php?t=806865

Cheers

Rod

Apr 21, 2010 6:24 AM in response to Rod Hagen

Rod Hagen wrote:

To the very best of my knowledge, zaffo, it was always the anti-glare model which came with a silver bezel like yours, and the glossy unibody which came with the black one and edge to edge glass in both the 15" and 17" models.

The following image shows a "glossy" 17" on the left and an 'antiglare" on the right:



You might also want to check out http://forums.macrumors.com/showthread.php?t=806865

Cheers

Rod



Cheers Rod. That is a big help and also haves me quite the hassle.

Thanks for such a swift and helpful response.

Recently discovered MBP order mistake?

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