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iPad Just TURNED OFF! won't turn on! Broken!

I was just reading a webpage on my iPad and the screen went black and then the Apple logo came up and then the spinning loading wheel and it just went black...

Nothing after that.

The screen is blank/black/off - can't tell which. Resetting does nothing. Plugging it into the charge does nothing. Plugging it into iTunes does nothing.

I am not in the US so I am pretty annoyed. I have never had an Apple product die on me! I didn't drop it or get it wet or do anything to it... it has been in its case the entire time!

I suppose my only solution is to sit here and wait till its out in the UK so I can get it replaced.

If anyone has any solutions or even better someone from Apple can fix it for me... that would be amazing! Thanks.

Posted on Apr 21, 2010 7:20 AM

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50 replies

Jun 16, 2011 6:31 PM in response to Spinstorm

Well, the same thing happend to me too. My iPad's battery percentage was perfectly at 100%. Then when I used the web watching some videos on youtube, it just froze for 3 minutes and shut off. I tried turning it on alot of times.

So I pressed the home and power button at the same time and the logo appeared. I hope that works for you though, because I had to try that quite a few times. Apple needs to do something about that.

Nov 9, 2011 2:01 AM in response to Spinstorm

my ipad has also just switched off. just wouldnt come on even after pressing the button for 10 secs. could someone help. i used the new device available in the market which gets connected to the ipad and thereafter can connect the camera cable to download the photographs. though a message was flashed on the screen which said "this device is not supported by the ipad, thereafter i took it off used the ipad for 15 mins and then it just went kaput. please someone help

Nov 14, 2011 5:27 AM in response to deepakahuja

Hey - good thing I was reading this post and got a very good solution that worked for me - hopefully it will help. My iPad just went blank as I surf the web, and it would not turn on, whatsoever. Try the steps below:


Press the "lock" and "back" button simultaneously for about 15 seconds - wait for the Apple logo to appear.

Release both buttons 10 seconds after you saw the logo.

The logo will disappear - wait for another 10 seconds.

Plug the iPad to the charger and wait for about 30 seconds - then BINGO!


This solution worked for me twice. As I observed, it happens only when you surf the web via WiFi. Didn't have any issues while 3g is on.

Jan 6, 2012 12:47 AM in response to Spinstorm

i bought an iPad 2 in August 2011 in Singapore and in Dec 2011 it suddenly cannot turn on at all. i have tried manually reboot by pressing both home and lock button but still cannot turn on. then i took it to authorized apple store but the iPad has a scratch on the corner which bigger than 4mm!!! and Apple's review came back telling me this is not under warranty and inform me either pay $426.54 before 7% GST or do nothing!!!!! I HAVE ONLY USED IT FOR 4 MONTHS AND APPLE TOLD ME TO REPAIR WHICH COS $100 LESSER THAN A NEW ONE!!!!! SUCH A "GOOD" SERVICE FROM APPLE!!! THIS IS HOW DURABLE ITS PRODUCTS SHOWED????

May 7, 2013 9:26 AM in response to Sorainy

Please read these -


I just answered this same kind of question for someone. It was back in the forum a bit and had not gotten any responses...


ipad 2 will not turn on: Apple Support Communities Feb 26, 2013


HT1808 my ipad 2 wont turn on. I have...: Apple Support ...


iPad 2 will not turn on.: Apple Support Communities


ipad.about.com › ElectronicsiPadTroubleshooting


And just goole ipad 2 won't turn on.


Texax Mac Man offered some solutions in the above threads and he knows what he's doing.


If, when you click on the thread, nothing comes up, open another window, copy the above threads (one at a time, then paste in the browser and hit go.


(Next time you have a question, I suggest you start a new post. This one is old and many might not pay attention to it.)


Hope this helps.

iPad Just TURNED OFF! won't turn on! Broken!

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