For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Read

Hi,

For the first time I am aware of a user has received a PDF that cannot be opened in Preview.

The pdf opens to a splash screen showing, "For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Reader 9, or later." There is a large button showing " Get Adobe Reader 9"

It is a 15Mb document but we cannot get beyond the splash screen in Preview so I have had to install Reader 9 for the user.

Turns out the document is a very basic slideshow. It seems this is a new (to me) format of PDF which forces users to install Reader.

Is there any way these image portfolios can be opened within Preview so I don't have to install Adobe Reader bloatware again?

Thanks,

b .

Mac OS X (10.6.3)

Posted on Apr 23, 2010 6:33 AM

Reply
3 replies

Apr 23, 2010 6:42 AM in response to buckster

Is there any way these image portfolios can be opened within Preview so I don't have to install Adobe Reader bloatware again?


I doubt it, but perhaps others have better info...

You can ask Apple to expand Preview's capabilities here:

http://www.apple.com/feedback/macosx.html

Personally I have never found Preview to be a complete substitute for Adobe Reader and always have both on my machine to deal with pdfs, which have a large number of possible variations in terms of version, features, and encodings.

Apr 23, 2010 8:10 AM in response to buckster

you probably know this, but since you don't say anything about it, how was the PDF saved (version compatibility wise)? — while it may be a simple slide show, it more than likely has features that only Acrobat 9 supports (or that have been broken in the latest round of updates, like the Safari acrobat plugin that now disregards Adobe opening preferences, for example)

+++++

it seems PDF is the latest apple-adobe 'thing' with the all the flash and photoshop and colorsync...

Apr 23, 2010 11:48 AM in response to -g

-g wrote:
you probably know this, but since you don't say anything about it, how was the PDF saved (version compatibility wise)?


it's provenance was a 3rd party via email... i am not sure of the process involved in creating it, and it's not important enough fro me to investigate.

-g wrote:
it seems PDF is the latest apple-adobe 'thing' with the all the flash and photoshop and colorsync...


seems that way to me. hope preview catches up soon.

b.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Read

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.