Touchscreen freaks out/registers touches without touching it.

Called Apple and they have not heard of this so wondering if I've got a one-of-a-kind problem here. Couldn't find another report of this anywhere. Please let me know if you are experiencing the below behavior:

After the screen gets excessively dirty with fingerprints the touchscreen will start registering touches without actually touching the screen. Safari will quickly zoom in/out, keyboard will open/close rapidly, links will be clicked at random bringing up new tabs, etc. etc. This all happens very quickly and is the best example but it happens in all applications.

If I sleep, hit the power button, and let it sit for 60 seconds then it will stop for a few minutes but ultimately comes back. Cleaning the screen does not always prevent it but cleaning the screen and rebooting (power off) does seem to stop this behavior until the screen gets dirty again.

When it is having a fit like this the screen seems to be overly sensitive. I can click on links by coming very close to the screen without actually touching it.

Anyway, when the iPad is having one of it's "fits" then it is basically unusable. Anyone seen this behavior? Or is it time to replace my iPad?

Thanks

iPad, Mac OS X (10.6.3)

Posted on Apr 26, 2010 11:53 AM

Reply
67 replies

Aug 29, 2016 12:15 PM in response to ipeverywhere

I have had this issue before, and I was finally able to replicate it! I don't know if it will happen to others under the same conditions, but perhaps someone will find it useful.


This was happening to me as described in this thread (and has happened to me in the past also). My keyboard was going crazy while I was trying to send a text. I went to the home screen and apps were being clicked spontaneously, the search was being pulled down, and nonsense was being typed in on the keyboard (random characters). It was all happening so fast that I couldn't even click on things to get out. Even when I tried to shut off the phone I had trouble swiping the shut off slider; I had to hold the power button a couple of times to try before I could get the slider to move.


After shutting off my phone I turned it on again, and had the same issue! I read some posts here about it possibly being a static electricity issue. Then I noticed that I had my phone plugged into an outlet to charge. I thought perhaps that was connected to the issue. I unplugged my phone from the wall outlet (actually a power strip), and the issue stopped immediately!


I wanted to see if it truly was causing the issue, so after I used the iPhone a bit and verified it was working fine, I plugged the phone back into the charger connected to my power strip, and sure enough, the issue came right back, stopping again once I unplugged it.


I do not know if other experiencing this also had their devices plugged in. In my case, that was the issue.

I hope this is useful!


Andrew

Oct 25, 2016 7:18 AM in response to ipeverywhere

Hi


I have the same problem with my iPhone 4S. At first I thought it is just because it overheats but now I'm not sure what it is exactly! My screen does the exact same but i have noticed it occurs on certain spots on my screen which makes me so confused as my screen is clean yet it occurs. The first time it happened it only happened when I used apps that heat up the phone such as games and YouTube but now it happens regularly almost every minute it has a "fit". It really gets me irritated, enough to make me feel like smashing the iPhone. When I'm lucky it doesn't give a problem for about 13 minutes. I think I can rule out overheating as the problem as even though it is been off for quite awhile it still has a "fit". If you have an idea on how to help me or fix this please email me at alexander.arokiam1 at gmail.com


Thanks

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Touchscreen freaks out/registers touches without touching it.

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