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click wheel not working on my nano 4th gen

*Help - seems many people have this problem.*
My ipod nano click/scroll wheel has stopped working, i have reset it and restored it twice now but still the same. The scroll wheel is just frozen. Has anyone any solutions?

nano, Mac OS X (10.5.8)

Posted on Apr 26, 2010 3:31 PM

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Posted on Jul 21, 2010 1:56 PM

Question: Have any of you been using your nano with a docking station or a stereo that has a docking port? I have a theory that certain docking ports cause damage to the pin structures inside the nano. Try this: (1) Insert your white charging cable that came with the ipod. (doesn't need to be plugged into anything on the other end.) (2) Hold the ipod with the screen facing you. (3) the he part that is plugged into the ipod...slightly tilt the bottom of it away from you so that the pins inside move toward you. (4) Is your click wheel responsive again?
51 replies

Aug 5, 2015 7:41 AM in response to Matt108

The process described by Matt108 worked for me also, although a paper clip was still too small for my needs (young kids using the nano on a speaker dock really pushed things out of alignment). Instead, I cut a 1.5 centimeter brad (small nail slightly thicker than a large paper clip) and placed it down between the back-facing and the port. The bottom-casing was a little difficult to re-fit but now everything works like it should, including the click-wheel. Good enough for continued kid use. Gracias!

Jan 8, 2016 1:27 PM in response to Codachrome

I tried bending the pin as you described, even jiggled it back and forth a bit as someone else suggested... but still nothing... can't get the wheel to allow scrolling down... it stays stuck on music, and won't move to the next menu window... the only way I'm able to use this iPod is with the remote control from my docking/playing device.

click wheel not working on my nano 4th gen

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