iPad Power Button No Longer Working

Hi all- I got my iPad (32Gb) on launch day and it has been a wonderful piece of tech to use- until today, when the iPad's power button simply stopped working. The iPad is still in mint condition, kept in a case, and handled like a gem- but pressing the black power button in the top right corner does not turn on/off the screen... it's as if the power button doesn't connect to circuitry at all. All the other buttons (home button, vol. rocker, screen lock) still work just fine.

Since the power button worked before, I wondered if it was a software problem and did a full system backup and restore- but, alas, even after the restore the power button simply doesn't do anything.

Has anyone else seen experienced this problem? I checked other online forums and it seems at least a handful of other users have also experienced this too- what to do? The nearest Apple store is a couple hours away, which is why I ordered the iPad to be shipped to me on launch day.

I appreciate any advice you may offer- thanks!

iPad, iPhone OS 3.1.3, Power Button

Posted on Apr 27, 2010 9:05 PM

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Posted on Jul 18, 2013 9:21 PM

Here is how I fixed it...read on.


My button stopped working. After a little research, I found this solution.


Settings > General > Accessibility > Assistive Touch (turn on)


Touch the new button on the screen.

Choose Device

Press AND HOLD the Lock Screen icon for 10 seconds and the "slide to power off" display shows up! It will shutdown nicely when you slide it.


WAIT...now how do I turn it on?


Plug up the power connector to you computer and your device...up pops the reboot Apple.


...and the crowd goes wild.

50 replies
Question marked as Top-ranking reply

Jul 18, 2013 9:21 PM in response to Axanite

Here is how I fixed it...read on.


My button stopped working. After a little research, I found this solution.


Settings > General > Accessibility > Assistive Touch (turn on)


Touch the new button on the screen.

Choose Device

Press AND HOLD the Lock Screen icon for 10 seconds and the "slide to power off" display shows up! It will shutdown nicely when you slide it.


WAIT...now how do I turn it on?


Plug up the power connector to you computer and your device...up pops the reboot Apple.


...and the crowd goes wild.

Feb 15, 2013 10:38 AM in response to Axanite

As crazy as this sounds, I've found a "real" fix for this issue, or at least the way it was happening on my wife's iPad 2. Knowing the other way to sleep the display was to use a Smart Cover, I borrowed the Smart Cover for my iPad (she uses a Targus case without the magnet) and placed it over her display. Of course, the display went to sleep. I removed the Smart Cover and it woke back up. I then pressed the top button and it had resumed normal operation. No issues since.


My guess is that whatever mechanism reacts to the magnet got hung up somehow and putting the Smart Cover magnet back over it got things sorted again. If you don't have a Smart Cover around or feel like going to the store to use one there, I'd guess just using a normal magnet should do the trick. Hope this helps others!

Aug 20, 2014 10:09 PM in response to Axanite

I am 69 years old and am surprised so many of the members posting comments like " I bang it with my hand " etc. This is not the way to solve technical issues.

I had the same problem, and opened up the iPad (1) and found the power/volume control button came off the connector. Now the connector which is on the logic board is flimsy and poorly soldered on. Mine came off. It will be a bugger to put this one back. It would be extremely difficult to solder it back. I am still thinking of how to solve this one.


Apple has not a good job of designing or choosing a good connection system.

Dec 31, 2011 4:41 PM in response to bdwe101

So it was the summer since I noticed this problem, right.


Well the volume buttons have now started to show the same behaviour. Now if I tap the back of the ipad at the corner where the buttons are, and I stress tap, not whack, the buttons start working. SImilarly if I press on the front at the buttons with the corner, they stop working.


Hmm, I thought, maybe if I tap around the sleep/wake button, something will happen. But nothing.


I did though, put the ipad down on a hard surface, and while pressing the S/W button, and applying pressure across the opposite corners, I can get the S\W to work. Very strange, like it still functions but somehow in its normal state it does not work.


I opened it up but made a bit of a mess and don't recommend you do it!!. LOL, it still works though.😁


It seems that Apple needs to pick more durable buttons, everything else is top notch.

Sep 12, 2010 11:39 PM in response to Mr.C UK

I had to give it up. They refused to exchange it on the spot. There was no question about the malfunction and they assured me it would be resolved, but they gave me no options - just to leave the iPad with them and walk away with only a piece of paper. So the "iCentre TechZone" said they would ship it to the Netherlands Apple center for evaluation and then send me another unit within one week. Why should they part with an iPad - make the customer do it huh? At least it is being resolved.

Jan 3, 2012 10:43 AM in response to Axanite

I think it's becoming clear from all the posts that Apple A) doesn't know why this problem exists, B) doesn't have a fix for it, and C) doesn't care anyway.


Sadly, your best bet, fine folks, is to return your iPad for a full refund and wait until Apple gets their act together. After their next release of iPad, check the posts here. If there are no posts about the next version if iPad regarding the power button, then we're all good to go and can go purchase one.

Dec 24, 2016 7:54 PM in response to Axanite

Okay, so I was reading this thread because just today, Christmas Eve 2016, my iPad power button stopped working! I was really puzzled. Everything else worked fine. Anyway..I saw a post on here that said the person just took it and banged the button against a hard surface and it started working and so that is exactly what I did! And it worked beautifully! Thank you soooooo much! Wow! What a blessing!

Sep 8, 2010 9:36 AM in response to kelld00

Is there an Apple owned retail store or an authorised Apple service centre where you live ? I believe the iPad has an international warranty so at the very least you may be able to get it repaired if not replaced.

I'm not sure if you're in or fairly close to Amsterdam. Although I don't know Dutch looking on Apple's Dutch website it seems as if there maybe several stores that offer Apple product service like iCentre, Media Markt and MacHouse.

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iPad Power Button No Longer Working

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