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Level 1

21 points

PDF Online Form in Safari Not Working

I'm using a macintosh computer (powermac G5, osx 10.5.8). When I use the online form at this local website it opens the window and it acts like a PDF. I know it's a PDF that you can fill out online. But the way my Mac handles PDFs is it opens the PDF within Safari. The page is an html page but it's a PDF that you fill out online and submit online in a web browser. So I can't download it and upload when finished. It has to be filled out online. I can do it on a PC but I don't have access to that.

Anyone know what I can do?

P.S. I've tried Opera Browser, Camino, Firefox.

Message was edited by: Jim Felder

PowerMac G5 - Dual 1.8s, Mac OS X (10.5.8), 7gb RAM, G5 Jive w/3 250gb HD, Tempo SATA X4i controller card

Posted on May 1, 2010 11:05 AM

23 replies

Jim Felder Author

Level 1

21 points

May 1, 2010 4:43 PM in response to Carolyn Samit

nope tried that. I also uninstalled Adobe Acrobat Pro.
Now I'm getting an error page saying my browser doesn't support embedded PDF files. So now I see nothing but that message.

Message was edited by: Jim Felder

May 1, 2010 4:46 PM in response to Jim Felder

Ok

How about the /Library/Preferences

com.adobe.acrobat.90.sh.plist and com.adobe.Reader x8690.sh.plist

files???

If you haven't tried this, boot in Safe Mode which deletes font caches. Once you have booted in Safe Mode just to the Apple Menu/Restart.

🙂

Jim Felder Author

Level 1

21 points

May 1, 2010 5:23 PM in response to Carolyn Samit

Thank you Carolyn. I did delete a couple files like you suggested but didn't see the ones you listed. There was a PDF file and an Adobe file. I did the Safe Mode suggestion.
Here is a link to another video just to show you another interesting thing about Quicktime.

http://screencast.com/t/YzRmNTA0

May 1, 2010 5:30 PM in response to Jim Felder

No, it's not a problem with QTime. The pop up menu is telling which software on your hard drive can read the file. That's all.

What happens you click: Save as Source?

Are you running Safari in 32-bit or 64 bit mode? Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) make sure Safari is NOT running in Rosetta.

"If you're using MacOSX 10.6 (Snow Leopard) or newer, you should download the 64 Bit version of iCab 4.7." From here: http://www.icab.de/dl.php

🙂

Jim Felder Author

Level 1

21 points

May 1, 2010 6:08 PM in response to Carolyn Samit

IT IS FIXED!!!

Carolyn Samit wrote:
No, it's not a problem with QTime. <</div>

Sorry Carolyn but it was a problem with Quicktime. Watch my video.
Thank you all for trying to help me out with this goofing form.

Here is a link to the video:
http://screencast.com/t/N2MxYjhmM

Here is a link to the PDF Browser Plugin I had to download as well after removing all the PDF stuff from Library. http://www.schubert-it.com/pluginpdf/

In the video I said I helped myself but not totally true. You guys helped me a bunch I just happened to find this Quicktime Setting myself.

Thank you, Thank you, Thank you.
Jim

Jim Felder Author

Level 1

21 points

May 1, 2010 6:09 PM in response to Jim Felder

What a super bunch of people here to help little old me. Thank you.

Jim

May 1, 2010 6:09 PM in response to Jim Felder

You're welcome.

Carolyn 🙂

TildeBee

Level 7

31,917 points

May 1, 2010 7:22 PM in response to Jim Felder

So glad you're all sorted now, Jim.
Now go fill out that form !!!!!

PDF Online Form in Safari Not Working