MacBook Pro (2010) Freeze

Anyone else with the new i7 MBP experiencing a hard freeze? No Grey Screen of Death, just freezing screen and input. Only remedy is to hold the power button to cycle the power.

It has frozen twice in the last week. Both times the machine was on battery power and certainly not under load - just light browsing, no gaming.

Just curious if this is going to be a longer term problem...

[System]
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
Memory: 8 GB

[Serial ATA]
Model: APPLE SSD TS512B
Revision: AGAA0206

MacBook Pro (2010), Mac OS X (10.6.3), Intel Core i7 2.66, Apple 512GB SSD

Posted on May 3, 2010 1:56 PM

Reply
1,712 replies

Mar 8, 2011 6:27 AM in response to Jarvisj

Turning off the sudden motion sensor has fixed my panics. I haven't had a lock up in 2 weeks now. Which is about the longest ive ever made it without a freeze since it came out of the box. Happy days. Thanks for nothing apple. Thanks to those people who suggested this in previous posts.

Here is the link...

http://support.apple.com/kb/HT1934


I tried that and it worked for me too, not a good fix though especially because we're shutting down the Sudden Motion Sensor, but it'll do it for now until 10.6.7 comes out.

Also, I have new memory inside (G.SKILL), could that be the case? But this thing worked well before 10.6.6 upgrade!

Mar 8, 2011 8:12 AM in response to Artitron

Well, i'm back.. My MBP just froze again! I had nothing else open than Firefox!

And when I think about it.. It has actually happend quite often that the freezing is when i'm either within FireFox or has FireFox running in the background? I don't know if any one of you have experienced the same?

I'm trying to switch over to Chrome to eliminate this error.. Don't know if this is just a waste of time or not.. i'll will return when i know more..

Mar 9, 2011 2:03 AM in response to Artitron

Well, he refused that the Intel Chip could cause the error.

He tried open up firefox and run serval tabs with youtube hd video etc. and it did not crash/freeze.

He now would take it in, and call Apple.

I showed him the logs, but he could not see anything out of it.

I can't sleep at night, and i have a constant hurt in my stomace, because of this.. I've used all of my savings ($3350) on this laptop and it do not work.

Mar 9, 2011 7:50 AM in response to Artitron

I called to the repairer at the Reseller store where they had my MBP in for diagnosis, and asked the if i could come down at work at the laptop for an hour or two, so they could see if it crash. And they agreed to!

Before a came he replaced my RAM block with two new 1gb block insted of my two 2gb.

So i went down there and began working. Had about 5 tabs open in Firefox with youtube included + Photoshop CS5 with one semi large document.

And it froze after 10 minutes and the screen got the wierd pixel thing again..

The repairer said that it without a doubt was the motherboard and that he would order one emedialy.

He said that he had to see it for himself since he couldn't find any errors on the laptop with their software from Apple.

I just hope that this will solve it for me.. I will ofcause return when i get my laptop back..

Mar 9, 2011 5:02 PM in response to Artitron

I was having the same issues as the original poster with the screen going black and not responding. It seemed to do it when I was streaming media (youtube or pandora. It didn't matter which browser either, it did it in safari, chrome and firefox. I tried archive and reinstall, I even wiped it and left the 0s at os at 10.6.3. Its been fine for about a week. Tonight I had it on and running with no programs open. I plugged in my external monitor and it acted like it was switching screens (both went black and flickered), but then it froze. The screens went black and the keypad lit up and was unresponsive, only way to stop it was to hard boot. I attached my error log. Can anyone tell me what I'm looking for in this?
Any guidance is appreciated. I own applecare, but I don't want to deal with that unless I know it is a problem and not a user error.

Thank you in advance.
--------
Interval Since Last Panic Report: 314776 sec
Panics Since Last Report: 1
Anonymous UUID: 81B081ED-86C4-4ED3-B2D9-AEBC951037B7

Wed Mar 9 18:53:44 2011
panic(cpu 1 caller 0x9fbdc6): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f268000 0x0a5480a2, D0, P2/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x5bb59918 : 0x21b449 (0x5cf3c8 0x5bb5994c 0x2238a5 0x0)
0x5bb59968 : 0x9fbdc6 (0xc0331c 0xc70d60 0xc10b60 0x0)
0x5bb59a08 : 0xb0b94b (0x95b8804 0x83d3004 0x100 0x0)
0x5bb59a58 : 0xb03623 (0x83d3004 0x100 0x5bb59a88 0x9ecc76)
0x5bb59a88 : 0x16c9b4e (0x83d3004 0x100 0x438004ee 0x83d3004)
0x5bb59bc8 : 0xb29272 (0x83d3004 0x982d004 0x0 0x0)
0x5bb59c08 : 0xa04e70 (0x83d3004 0x982d004 0x0 0x0)
0x5bb59c48 : 0xa011b3 (0x0 0x9 0x0 0x0)
0x5bb59da8 : 0xa027a3 (0x0 0x600d600d 0x704a 0x5bb59dd8)
0x5bb59e78 : 0xca59c8 (0x5bb59ef0 0x5bb5a240 0x98 0x9aab0d)
0x5bb59fa8 : 0xca5d1f (0x98fd404 0xa133204 0xa0ffa18 0x1d)
0x5bb5a008 : 0xca7419 (0x98fd404 0xa133204 0xa0ffa18 0x5bb5a240)
0x5bb5a098 : 0xcbbb59 (0x98fd404 0xa1578e0 0x5bb5a400 0x5bb5a240)
0x5bb5a2f8 : 0xca0a1a (0x461bc000 0xa1578e0 0x5bb5a400 0x0)
0x5bb5a458 : 0xca0c0b (0x4610d000 0xa157800 0x1 0x0)
0x5bb5a478 : 0xca2672 (0x4610d000 0xa157800 0x5bb5a4c8 0xcb8519)
0x5bb5a4b8 : 0xcc11c4 (0x4610d000 0xa157800 0x46360264 0x13f)
0x5bb5a528 : 0xcb4f3f (0x8c5ee00 0xa157800 0x0 0x1)
0x5bb5a588 : 0xcb5169 (0x46360000 0x46360768 0xa157800 0x0)
0x5bb5a5d8 : 0xcb554a (0x46360000 0x46360768 0x5bb5a8dc 0x5bb5a87c)
0x5bb5a8f8 : 0xcb2963 (0x46360000 0x46360768 0x1 0x46413000)
0x5bb5a918 : 0xc7d2fb (0x46360000 0x46360768 0x1 0x9e608c0)
0x5bb5a948 : 0xcb40ce (0x46360000 0x5bb5aa7c 0x5bb5a988 0x46360000)
0x5bb5a988 : 0xc81539 (0x46360000 0x5bb5aa7c 0x0 0x0)
0x5bb5aab8 : 0xcb715d (0x46360000 0x0 0x5bb5abcc 0x5bb5abc8)
0x5bb5ab68 : 0xc7d985 (0x46360000 0x0 0x5bb5abcc 0x5bb5abc8)
0x5bb5abe8 : 0x562b22 (0x46360000 0x0 0x5bb5ae3c 0x5bb5ac78)
0x5bb5ac38 : 0x56337f (0xd00200 0x46360000 0xf78db88 0x1)
0x5bb5ac88 : 0x563c2c (0x46360000 0x10 0x5bb5acd0 0x0)
0x5bb5ada8 : 0x28499c (0x46360000 0x10 0xf78db88 0x1)
0x5bb5be58 : 0x21d7eb (0xf78db60 0x87a05a0 0x1fc888 0x5e43)
0x5bb5be98 : 0x210977 (0xf78db00 0x0 0x91199d0 0x9b10c40)
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.1.0)@0xc72000->0xd1afff
dependency: com.apple.NVDAResman(6.1.0)@0x999000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x98c000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x95a000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x96b000
com.apple.nvidia.nv50hal(6.1.0)@0x1592000->0x19affff
dependency: com.apple.NVDAResman(6.1.0)@0x999000
com.apple.NVDAResman(6.1.0)@0x999000->0xc71fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x95a000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x98c000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x96b000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
10D2063a

Kernel version:
Darwin Kernel Version 10.3.1: Thu Feb 11 13:26:12 PST 2010; root:xnu-1504.3.51~4/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 65537890965424
unloaded kexts:
com.apple.iokit.IOFireWireSBP2 4.0.6 (addr 0x19c3000, size 0x69632) - last unloaded 213706755644
loaded kexts:
com.parallels.kext.prl_vnic 6.0 11992.625164
com.parallels.kext.prl_netbridge 6.0 11992.625164
com.parallels.kext.prl usbconnect 6.0 11992.625164
com.parallels.kext.prl hidhook 6.0 11992.625164
com.parallels.kext.prl_hypervisor 6.0 11992.625164
at.obdev.nke.LittleSnitch 2.3.09
com.apple.filesystems.smbfs 1.6.1 - last loaded 23904675097689
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.10.24
com.apple.filesystems.ntfs 3.2
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.4fc2
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AppleMikeyDriver 1.8.4fc2
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleIntelHDGraphics 6.1.0
com.apple.driver.AppleIntelHDGraphicsFB 6.1.0
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d1
com.apple.Dont Steal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.GeForce 6.1.0
com.apple.driver.ACPI SMCPlatformPlugin 4.1.1d0
com.apple.driver.AppleGraphicsControl 2.8.59
com.apple.driver.AppleLPC 1.4.11
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.3
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleIRController 303
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.2
com.apple.iokit.IOAHCIBlockStorage 1.6.1
com.apple.driver.AppleFWOHCI 4.5.7
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b1
com.apple.driver.AirPortBrcm43224 423.14.7
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleUSBHub 3.9.7
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBUHCI 3.9.6
com.apple.driver.AppleAHCIPort 2.1.1
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBEHCI 3.9.7
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 104.3.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 104.3.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.8.4fc2
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.2f4
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.8.4fc2
com.apple.iokit.IOHDAFamily 1.8.4fc2
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.1d0
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.0
com.apple.NVDAResman 6.1.0
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.2f4
com.apple.driver.AppleUSBBluetoothHCIController 2.3.2f4
com.apple.iokit.IOBluetoothFamily 2.3.2f4
com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3
com.apple.driver.AppleHIDKeyboard 1.2.0a3
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 3.9.6
com.apple.driver.AppleUSBMergeNub 3.9.6
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.2
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.2
com.apple.iokit.IOAHCISerialATAPI 1.2.3
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.2
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBUserClient 3.9.6
com.apple.iokit.IOAHCIFamily 2.0.3
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.2
com.apple.iokit.IOUSBFamily 3.9.7
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport wireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.14.7)
Bluetooth: Version 2.3.2f4, 2 service, 2 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000
USB Device: Zboard USB Gaming Device, 0x1038, 0x0310, 0xfa143000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa142000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd130000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd134000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000

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MacBook Pro (2010) Freeze

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