MacBook Pro (2010) Freeze

moebius22 wrote:
Called Apple yesterday about the first freeze, *and they said this is normal for all notebooks.* Now that it has happened again today while opening Garage Band, I'm not happy with my expensive purchase.

Can I return this thing for another at no charge to me?

Message was edited by: moebius22

Seriously?! I cannot believe they told you that this is normal of all notebooks. This has never happened to my friend's 17" MBP (the model right before ours...before the i-series processors).

moebius22 wrote:

tachi HTS545050B9SA02

Hi. I just got a refurbished macbookpro a couple days ago(for editing)and have started to experience the frozen cursor (with no screen artifacts or distortions): Once while surfing, and the other time while opening garageband.

I have other notebooks and have never seen this happen on a new model notebooks.

Called Apple yesterday about the first freeze, and they said this is normal for all notebooks. Now that it has happened again today while opening Garage Band, I'm not happy with my expensive purchase.

Can I return this thing for another at no charge to me?

Message was edited by: moebius22

I'd report it here: http://www.apple.com/feedback/macbookpro.html

If everyone who had this problem pushed feedback to Apple, they might be more responsive since they don't seem to monitor or respond to these threads.

I too did not experience the freeze with my previous Core2 15" MBP that I had before my i5 17" MBP. Same software and similar usage.

i believe this issue is being caused with your video ram. if you use 3rd party applications like candybar (customizes icons) or pinpoint (customize your mouse pointer) for example, this can 'confuse' your computer's vram causing symptoms very similar to what this forum is huffing and puffing about.

i would recommend to either stop using, limit the use of, or acknowledge the fact that those apps are prone to failure/crashing. it's not that you have a bad computer necessarily, the apps are just written poorly.

i have a brand new, 15in mbp i7 and have found this to be my problem/fix.

I was having occasional (every 2-3 days) freezes and frequent (more than once a day) kernel panics that were apparently related to the graphics system. I tried some of the tips listed here, and also reinstalled my OS, but that didn't help. Then I downgraded to 10.6.4 a week ago and haven't had a problem since then. So in my case, at least, it's a software problem with a recent OS version. I'm pretty sure the problem started with 10.6.6, but since others have reported problems going back to 10.6.5, I'm going to stay at 10.6.4 for now.

Yes, I agree with this post.
I did the same thing and it did the trick for me. I'm sure the software update isn't really "faulty" for every Mac out there, I guess it is just a compatibility problem with some computer models... which ***** !

I also hope Apple will aknowledge this and sort it out, I personally like being up to date with my computer software.

(btw I've been thinking this is a software issue since the beginning, because I haven't had a single problem on my Windows 7 partition on the same computer. So this isn't a falty hardware issue in my opinion).

I think it's pretty unlikely that Apple released a faulty copy of the OS X update for the past 2 updates...that also only targets this specific graphics switching feature, BUT I had the following experiences:

10.6.3 (from the install DVD) - no freezing/crashing
10.6.4 (came preinstalled) - no freezing/crashing
10.6.4 (combo update on top of 10.6.3) - no freezing/crashing
10.6.5 (software update AND combo update from 10.6.4) - freezing/crashing
10.6.6 (software update AND combo update from 10.6.4) - freezing/crashing
10.6.6 (installed by Apple techs @ Apple Store) - no freezing/crashing

Could it actually be the copy that they put up on Software Update and release as the Combo Update file(s) are not the same as what they install at the store? It's possible that the online copies could be "corrupt" in some way, but it's also unlikely. Just thought I'd throw my observations out there. Seems like others are seeing the same thing (works for OS X <= 10.6.4 and freezes/crashes on OS X > 10.6.4).

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
RAM 8GB
120 GB SSD Hard drive

Ok so here is my story. I have been a PC+Windows users all my life and recently bought my first Macbook pro. Spent $3000 to get a computer which i have heard is flawless and works like a charm. So i have ordered my first macbook pro. first week RAM failed(all 8GB). replaced it and still computer is so slow that make me wana use my old dell. Then i replaced the Hard drive and got SSD and Now i am having this freeze issues. Whenever i leave my computer for 15 to 20 min and come back it hangs up and i have to restart it.

I don't know what apple has been talking about on TV. I honestly find PC way better then macbook pro. Ever since i have got it, i have seen more problems then i have seen all my life with PC.

Sorry Steve Jobs but you are running a modified version of ubuntu as an operating systems and a piece of **** as a hardware.

Hire better programmers and engineers to fix these issues.

Can somebody also answer me what the **** is this unused memory? Seems like its a secrete of loading applications faster? oh wait if you preload the most frequently used apps in memory they will certainly load faster!

I am sorry this is my first post but i am so sick of my 1 month old macbook which is beyond imagine.

Thanks for the link. I just sent them feedback.

As a film student, portability is important, but so is dependability. I can't afford to be running Final Cut Pro and have my computer frequently freezing on me interferring with my work.

After getting an RMA for a replacement product, I'm now wondering whether to canel it and get a full refund to purchase a Imac or MacPro instead (until this line is replaced). I don't want to get stuck with another bad MacBookPro past the 14 day period.

Any suggestions?

Message was edited by: moebius22

Bro go for any other computer but Macbook or any apples product. They are running a scam. What they do is spend all the money on advertisement rather then spending some money on their products. I wish i can get back my $3000 😟

We primarily use Final Cut Pro for our editing. I cannot afford not to use a Mac.

"Can somebody also answer me what the ** is this *unused memory*? Seems like its a secrete of loading applications faster? oh wait if you preload the most frequently used apps in memory they will certainly load faster! "

btw here in my first post i meant "Inactive" memory rather then unused memory.

More freezing going on here than on the North Pole/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic_ __/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-images /migration-img-not-avail.png Constantly Completely unworkable.

Had the problem for 1-2 days just after buying it. Unfortunately we live in Cyprus and it was bought in the States..no Mac Stores here...

Then it happened again a month ago for 2 days, but now the problem has been going on for 5 days/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic_ __/migration-images/migration-img-not-avail.png

The mouse and screen just freeze everytime. No ball. Have had it happen in Safari, Mail, Bluetooth, Skype... ALL programs basically.

It has happened while online, but also offline. Has happened while being connected to power source and while off it. Has happened while wireless mouse was on and also when off....

The only thing it responds to is the OFF button.

Have tried ALL standard fixes recommended/___sbsstatic___/migration-images/migration-img-not-avail.png Have done the following:

reinstalled Mac OS X
reinstalled Applications
energy saver to default
help - freeze - only power button works
ran hardware test short and long - no problems
checked for updates, all okay and installed
tried resetting power management
tried resetting PRAM
disk repair - said there was a volume problem - fixed it

One time it said my Z button wasn't working (?????), think it was after I reinstalled Mac OS.

Will also include one report I got this week about Safari not closing properly (the computer didn't freeze then). Who knows...

PLEASE HELP Am not a computer expert (so don't get too complicated on me 🙂 and there is no MacStore here to bring it to :-(((

Thank you, Saskia

Process: Safari [243]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 4.0.4 (6531.21.10)
Build Info: WebBrowser-65312110~14
Code Type: X86-64 (Native)
Parent Process: launchd [80]

Date/Time: 2011-02-03 11:54:18.851 +0200
OS Version: Mac OS X 10.6.3 (10D2125)
Report Version: 6

Interval Since Last Report: 6644 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 2410 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 49270DA8-5820-4076-92FB-537608EEB4E5

Exception Type: EXC BADACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff83480107 WebCore::Document::documentWillBecomeInactive() + 103
1 com.apple.WebCore 0x00007fff8347fe86 WebCore::Document::detach() + 38
2 com.apple.WebCore 0x00007fff83a67f56 WebCore::Frame::setView(***::PassRefPtr<WebCore::FrameView>) + 166
3 com.apple.WebCore 0x00007fff83615db4 WebCore::FrameLoader::detachFromParent() + 244
4 com.apple.WebKit 0x00007fff8013b6e9 -[WebView(WebPrivate) _close] + 121
5 com.apple.Safari 0x000000010007c0f8 0x100000000 + 508152
6 com.apple.Safari 0x000000010007c077 0x100000000 + 508023
7 com.apple.Safari 0x000000010007ba5c 0x100000000 + 506460
8 com.apple.Safari 0x000000010007cefe 0x100000000 + 511742
9 com.apple.AppKit 0x00007fff8561b936 -[NSWindowController _windowDidClose] + 191
10 com.apple.Safari 0x000000010007c83c 0x100000000 + 510012
11 com.apple.Safari 0x000000010007c7cc 0x100000000 + 509900
12 com.apple.AppKit 0x00007fff856375dc -[NSWindow _close:] + 142
13 com.apple.AppKit 0x00007fff8554f95e -[NSApplication sendAction:to:from:] + 95
14 com.apple.Safari 0x000000010004eeef 0x100000000 + 323311
15 com.apple.AppKit 0x00007fff8554f8bd -[NSControl sendAction:to:] + 94
16 com.apple.AppKit 0x00007fff855db217 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1715
17 com.apple.AppKit 0x00007fff8560bd4e -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 555
18 com.apple.AppKit 0x00007fff855d9cc1 -[NSControl mouseDown:] + 624
19 com.apple.AppKit 0x00007fff85637542 -[_NSThemeWidget mouseDown:] + 87
20 com.apple.AppKit 0x00007fff854f3f73 -[NSWindow sendEvent:] + 5409
21 com.apple.Safari 0x000000010004910f 0x100000000 + 299279
22 com.apple.AppKit 0x00007fff854296de -[NSApplication sendEvent:] + 4719
23 com.apple.Safari 0x0000000100031c08 0x100000000 + 203784
24 com.apple.AppKit 0x00007fff853c0142 -[NSApplication run] + 474
25 com.apple.AppKit 0x00007fff853b8e14 NSApplicationMain + 364
26 com.apple.Safari 0x0000000100001a1c 0x100000000 + 6684

Thread 1: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x00007fff81522eb6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff81526cd1 pthread_condwait + 1286
2 com.apple.JavaScriptCore 0x00007fff840df2b3 ***::TCMalloc_PageHeap::scavengerThread() + 515
3 com.apple.JavaScriptCore 0x00007fff840df2f9 ***::TCMalloc_PageHeap::runScavengerThread(void*) + 9
4 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8150108a kevent + 10
1 libSystem.B.dylib 0x00007fff81502f5d dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff81502c34 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff8150275e dispatch_workerthread2 + 252
4 libSystem.B.dylib 0x00007fff81502088 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff81501f25 start_wqthread + 13

Thread 3: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff81522eb6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff81526cd1 pthread_condwait + 1286
2 com.apple.WebCore 0x00007fff833f8b69 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff833f48ca WebCore::IconDatabase::iconDatabaseSyncThread() + 170
4 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 4: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff814e82fa mach msgtrap + 10
1 libSystem.B.dylib 0x00007fff814e896d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff841a4452 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff841a38df CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002536b 0x100000000 + 152427
5 com.apple.Safari 0x00000001000252fb 0x100000000 + 152315
6 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 5:
0 libSystem.B.dylib 0x00007fff814e82fa mach msgtrap + 10
1 libSystem.B.dylib 0x00007fff814e896d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff841a4452 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff841a38df CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff878814df +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff87801ea9 _NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 6: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff81522eb6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff81526cd1 pthread_condwait + 1286
2 com.apple.JavaScriptCore 0x00007fff83fdb140 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x000000010012127f 0x100000000 + 1184383
4 com.apple.Safari 0x000000010004410f 0x100000000 + 278799
5 com.apple.Safari 0x0000000100043fab 0x100000000 + 278443
6 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
7 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 7:
0 libSystem.B.dylib 0x00007fff8152bdce select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff841c5ef2 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
3 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 8: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff81522eb6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff81526cd1 pthread_condwait + 1286
2 com.apple.JavaScriptCore 0x00007fff83fdb140 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8345e9af WebCore::LocalStorageThread::localStorageThread() + 351
4 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 9:
0 libSystem.B.dylib 0x00007fff814e82fa mach msgtrap + 10
1 libSystem.B.dylib 0x00007fff814e896d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff86e8894e CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff86e8888e thread_fun + 34
4 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 10:
0 libSystem.B.dylib 0x00007fff81522eb6 _semwaitsignal + 10
1 libSystem.B.dylib 0x00007fff81526cd1 pthread_condwait + 1286
2 com.apple.CoreVideo 0x00007fff874894b2 CVDisplayLink::runIOThread() + 804
3 com.apple.CoreVideo 0x00007fff87489153 startIOThread(void*) + 139
4 libSystem.B.dylib 0x00007fff81521456 pthreadstart + 331
5 libSystem.B.dylib 0x00007fff81521309 thread_start + 13

Thread 11:
0 libSystem.B.dylib 0x00007fff81501eaa _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff815022bc pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff81501f25 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x003e0069006c003c rbx: 0x000000011d0ec0d0 rcx: 0x0000000000011805 rdx: 0x0000000118cef701
rdi: 0x00000001197887e0 rsi: 0x0000000000000060 rbp: 0x00007fff5fbfeef0 rsp: 0x00007fff5fbfeee0
r8: 0x00000001004d3478 r9: 0x000000011c1847a0 r10: 0x00007fff853df1a3 r11: 0x000000010052f718
r12: 0x000000011d0ec200 r13: 0x000000011a651800 r14: 0x000000010018d8d7 r15: 0x00000001002670c0
rip: 0x00007fff83480107 rfl: 0x0000000000010206 cr2: 0x00007fff83c42000

Binary Images:
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0x1150eb000 - 0x1150ebfff com.apple.JavaPluginCocoa 13.1.0 (13.1.0) <75E16F7D-A4C2-2B79-6C58-769B27920DB5> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
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0x7fff87b5e000 - 0x7fff87e5cfef com.apple.HIToolbox 1.6.2 (???) <193A3F85-A1F8-2FD7-A8BD-D6AE722C8BA9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff87e70000 - 0x7fff87e82fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
0x7fff87e83000 - 0x7fff87e89ff7 IOSurface ??? (???) <7A176C00-95C6-8250-660F-62D402666F69> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff87e9a000 - 0x7fff87edbfff com.apple.SystemConfiguration 1.10.2 (1.10.2) <C86D8BD3-B4C7-2C15-05EB-E8B7F8FA7F14> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff87ee5000 - 0x7fff87ef0ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <C359B93B-CC9B-FC0B-959E-FB10674103A7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff87ef1000 - 0x7fff87ef4ff7 libCoreVMClient.dylib ??? (???) <3CA74248-3B6B-F3F6-AEEF-BF75450AB9FB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff87f4a000 - 0x7fff87f94ff7 com.apple.Metadata 10.6.3 (507.8) <CABBB8CF-AB18-1C01-DBF7-ADE002967249> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff88007000 - 0x7fff880c7fff libFontParser.dylib ??? (???) <6C2A8593-50CC-6483-4A92-AFFC34BCB1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff880c8000 - 0x7fff880c9fff liblangid.dylib ??? (???) <D0666597-B331-C43C-67BB-F2E754079A7A> /usr/lib/liblangid.dylib
0x7fff880ca000 - 0x7fff88112ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff88113000 - 0x7fff8819ffef SecurityFoundation 36840.0.0 (compatibility 1.0.0) <8A46AA19-87A3-B5E5-22BF-61E0F447FD2B> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff881a0000 - 0x7fff881c0ff7 com.apple.DirectoryService.Framework 3.6 (621.3) <8FBCBA30-5BB6-E447-8146-08486933AEB8> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff881c3000 - 0x7fff88207ff7 com.apple.ImageCaptureCore 1.0.1 (1.0.1) <5E023C82-1AFD-9AC8-BE32-3FCF8B574F8F> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff88208000 - 0x7fff88226fff libPng.dylib ??? (???) <07CC412F-F079-E0E8-F415-C7CC49390AEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff88227000 - 0x7fff8824dfe7 libJPEG.dylib ??? (???) <201E80D6-F3AE-B363-D307-A4430D081776> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff88401000 - 0x7fff884b0fff edu.mit.Kerberos 6.5.9 (6.5.9) <D6C7CD0A-EA9E-1B7F-2D7E-4CC08A78B678> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff884cd000 - 0x7fff88516ff7 com.apple.securityinterface 4.0.1 (37214) <08DB37D6-A716-DC37-536C-7889999EF395> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff88517000 - 0x7fff88579fe7 com.apple.datadetectorscore 2.0 (80.7) <C3A68083-AFB0-CFC6-8AA5-517C9D1489B6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8857a000 - 0x7fff885e2fff com.apple.MeshKitRuntime 1.1 (49.2) <A490FE03-313D-1317-A9B8-25EF75CB1A81> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x7fff885e3000 - 0x7fff88634fe7 com.apple.HIServices 1.8.0 (???) <2D0D9100-B712-ED4B-7622-BBA92053F446> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff88635000 - 0x7fff88705fff com.apple.CFNetwork 454.9.4 (454.9.4) <BA991B57-E0C0-82A1-5B06-2457BC060A45> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff88706000 - 0x7fff8870dfff com.apple.OpenDirectory 10.6 (10.6) <D72FD8AB-B328-B27B-DA16-3BBB7BC0C08C> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8870e000 - 0x7fff8877afe7 com.apple.CorePDF 1.1 (1.1) <55AA4581-EC7D-F093-FEEB-7B10ED17DB51> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8877b000 - 0x7fff8877bff7 com.apple.Cocoa 6.6 (???) <C69E895A-1C66-3DA9-5F63-8BE85DB9C4E1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8877c000 - 0x7fff887b1ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <195F43AD-8713-D247-EBBA-BC3A877C4041> /usr/lib/libcups.2.dylib
0x7fff889ae000 - 0x7fff889b3fff libGIF.dylib ??? (???) <EBC31D7C-E19B-6725-75D1-6A45D719A88D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff889b4000 - 0x7fff889bcfff com.apple.DisplayServicesFW 2.2.2 (251) <DE7F7F8E-3B69-2C0F-8BDE-A9FF93B149BD> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff889bd000 - 0x7fff88a97fff com.apple.vImage 4.0 (4.0) <B5A8B93B-D302-BC30-5A18-922645DB2F56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff88a98000 - 0x7fff88b63fe7 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <7F341D12-6E32-6D1C-DA84-BEC69BEE3438> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x7fff88b89000 - 0x7fff88c93ff7 com.apple.MeshKitIO 1.1 (49.2) <D7227401-9DC9-C2CB-C83B-C2B10C61D4E4> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x7fff88c94000 - 0x7fff88dabfef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <AFE91118-DBF3-6313-37B8-8A2002C6A46B> /usr/lib/libxml2.2.dylib
0x7fff88dac000 - 0x7fff88e62fff libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <1960E662-D35C-5D98-EB16-D43166AE6A22> /usr/lib/libobjc.A.dylib
0x7fff88e63000 - 0x7fff88e74ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <5BAFAE5C-2307-C27B-464D-582A10A6990B> /usr/lib/libz.1.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <1CC4D2D2-0C61-AA7A-03B5-ED850DEDCB7B> /usr/lib/libSystem.B.dylib

Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport wireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
Bluetooth: Version 2.3.3f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545025B9SA02, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000

I just called Apple Care and told them to forget the replacement MacBookPro and give me a full refund instead. t will take 3-5 days from them receiving the package for them to refund me my money.


I'm thinking of going the Imac route until they replace this line of MacBookPro for something more reliable - shame:(

Also thought I would add what I found about my own freezing issue.
I have read here and there that Paragon NTFS was causing a lot of freezes with Mac OS 10.6.3+, so that may be the culprit for some of you guys. If you have it installed, disable it, uninstall it, reboot the mac and see if the freezes are gone.
I guess that was (at least) part of the solution for me. I realized my macbook pro would just freeze when it had to connect to my NTFS drive.

Another thing to look at is your spotlight settings. You should drag some "heavy" folders in it to bypass their indexing. This seemed to help me too.

Good luck to all.

Hey Guys,

I posted to a similar thread. I had a similar issue...

Connect miniDisplayPort to external monitor and 1 minute to 1 hour later both screens would go blank and the laptop would be locked up. Cap locks key no longer works. Unplugging the miniDisplayPort does work. Have to lean on the power button for several seconds to force reboot.

Here's what I tried with the help of apple support:
1. Failure occurs with Gigaware and Apple VGA converters.
2. Seems to happen faster with overhead projector vs. second desktop monitor
3. Seemed to start happening in only the last month or two. Have had laptop working with monitors/projectors for almost a year.
4. Ran all of the disk utilities.. verify&repair and verify&repair privileges
5. Reset the PRAM
6. Reset the SM? which reset the logic board

None of these things made a difference.

7. Backed up my OSX version from 10.6.6 to 10.6.3. I have now been running for over a week with no issues. This appears to have solved this issue.

There must be a bug that was introduced in 10.6.6 that affects external monitors. Backing up to 10.6.3 is OK as a temporary workaround, however this has other issues.

Hey Apple Engineers,

Please get to the bottom of this so that we can update to 10.6.7 without any issues! THANKS!!