Can't remove Smartware on Western Digital My Book Essential external drive

Hi, I just purchased a 2TB Western Digital My Book Essential External Drive. When I plugged it into my Mac, I installed the Smartware software thinking that I would be able to remove it with the Virtual CD Manager.

I did everything that the guide told me to do. I went to Western Digital, updated the firmware, unplugged the external drive, restarted the computer, plugged the drive back into the mac.

I then installed the Virtual CD Manager, unplugged the external drive, plugged it back in, but the Smartware software is still in my menu bar and opens every time I plug in the drive. I can't seem to get rid of it. Please help

2.66Ghz Quad Core Mac Pro, Mac OS X (10.6.3), 24" Apple LED Cinema Display, 1 TB Time Capsule

Posted on May 4, 2010 7:50 PM

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Can't remove Smartware on Western Digital My Book Essential external drive

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