Application deleted, but keeps coming back?

Hey guys,

About a month ago, I installed NTR Connect onto my Mac. As I didn't like the software, I deleted it, which seemed to work at the time, and no traces remained.

However, when I turned it on again the following day, it reappeared in my Applications folder.

It keeps doing this every time I delete it (over 15 times now).

Does anyone have any idea as to how I can get rid of it for good?

Many thanks.

Mac Mini (2.53GHz/4GB RAM/320GB HDD), Mac OS X (10.6.2), iPhone 3G S 32GB Black (Pay as You Go O2) iPhone OS (3.1.3)

Posted on May 12, 2010 10:20 AM

Reply
14 replies

Jul 29, 2010 5:54 AM in response to jeeper01ca

I guess I'll try that, as after moving the application to the trash and emptying the trash it has come back. I believe that it's a haunted program that is out to drive me mad, let's see if the mac cleaner can help.
Ok, I googled it and came up with a lot of results that didn't appear to be correct. Can you post a link?

Message was edited by: Timothy Westman-Barth

Aug 13, 2010 6:43 AM in response to Timothy Westman-Barth

Alright, I finally decided to email NTRconnect's customer support about how to uninstall and I got a response in about two minutes. This is the explanation and uninstalling instructions I received:

"When the software installs, it goes a bit further than the standard app
because you'd want to be able to connect to the computer if no one is
logged in locally. Because of this, it has to add some background services
to keep everything running. This is why dragging the app to the trash
won't work. What you have to do is re-run the setup file and it will ask
to remove the software. Alternatively, if you log into your account and
choose Uninstall from the Computer Preferences option next to the listed
computer, the system will send a message to the software to uninstall
itself. Both of these methods will completely remove the software."

I am going to try this, and I believe it should work.

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Application deleted, but keeps coming back?

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