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Can't copy large video files FROM iPhone to PC

I've searched high and low for a solution to this one. Every google hit on this search finds no resolution. Does the Apple community know how to get around this problem?

I used my 32GB iPhone 3Gs to shoot a video which turned out to be 48 minutes long, and approximately 1.2GB in file size. It plays OK on the iPhone itself.

However, when attempting to transfer or copy the large video file from the iPhone to PC, it FAILS. The photos and small-under-7gb-videos copy to PC just fine. The PC shows it's copying the file for a few minutes, however when done, the file copied to PC won't open, and shows a file size of zero. In some attempts, an error 80004005 shows.

Seriously, why use the iPhone to shoot a long video, if it can't be transferred to your PC? Any help on this matter is much appreciated.

I'm a PC, Windows XP

Posted on May 18, 2010 7:50 AM

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Posted on Jan 24, 2017 2:03 PM

I have an iphone 5, but I am using windows 10. The issue does appear to be any video much longer than 41 minutes (yikes). I consider this a serious UX fail. Anyway, in windows 10, do the same backup, but the BACKUP PATH is slightly different:


C:\Users\[username]\AppData\Roaming\Apple Computer\MobileSync\Backup


The files are encoded and without extensions, i.e.:


[BACKUP PATH]\0ce8a47b967a22788d641039303ff3f07f169778\67\67cd8850500c7d4a2649776e4272e 1d1a803f6f9


So, at the backup path location, do a search on everything (use '*') and sort by SIZE DESCENDING. Then go to the bottom of the window, and you will be looking for a file 4.5 GB or bigger. Copy (don't move) those to someplace safe, and rename them with .MOV (you should also call them something nicer than 67cd8850500c7d4a2649776e4272e1d1a803f6f9.MOV).


Anyway, then you can browse through them much quicker and find that video I was so desperate to get up on YouTube! I mean, you were so desperate to ... anywho.


Thanks!

166 replies

Aug 20, 2012 5:13 AM in response to modocsot

I tried to go through all the posts but had to skip at some point so not sure if this is mentioned before. I had a similiar problem where i took a 30min ideo with 4s. The problem is not that i can't copy the video but i can't see it at all when connected to pc. I had no idea if i can view it if i connect to my macbook but i just cant find that video. I can see all other videos upto 1.2gb but im not even sure how big this video is since explorers cant seem to be able to list this video.


Anyone having a similiar problem?


Edit: Oh i just saw the above post where someone has the exact problem and has given the solution, will try that.

Sep 25, 2012 10:44 AM in response to modocsot

I tried a few things on here, but just tried something tha seems to make it unnecessary to use any 3rd party apps. I closed iTunes while importing video into iPhoto. It was a 6GB video and was hopelessly not importing in image capture, iMovie, or iPhoto, but then when I tried closing iTunes it worked perfectly. (as the trial copy of TouchCopy11 was suggesting... they wanted me to buy before I could import so I thought I'd apply their logic to Apple's process.)


I'd be intersted to hear if that solves it for other people.


My hypothesis is that if your phone is trying to maintain a connection with iTunes it somehow is "blurring" the import process with the phone trying to connect to another app.


I import fairly large videos on a regular basis, so I will definitely know if this was a fluke before long.

Jan 6, 2013 8:22 PM in response to modocsot

I am using the iPhone 4S and Windows XP Service Pack 3. I don't use iTunes so I found another solution which I don't think has been mentioned. I looked into iExplorer but they appear to want $35 for it now. A free solution which worked great was iFunBox. I just installed it and used it to copy over 24GB of Video and photo files with no issues. Found at http://www.i-funbox.com/

Jan 25, 2013 2:43 AM in response to modocsot

Quick update, iTools still free and used to transfer 20+ GB, it is very quick to transfer files (compared to XP explorer) and have not found a video that it gets stuckl on

iTools http://itools.hk/cms/webpage30.htm or http://itools.hk

Free third party app with a simple GUI that allows you to back up photos, videos, contacts, PDFs (plus has other functionality that I did not use). iTools qjuicky transferred all 25.3 GB of vidoes and photos including Photos (900+) and Videos (100+). It did this in under 35 minutes with zero errors, which was very quick compared to thel windows explorer and picasa transfer

Can't copy large video files FROM iPhone to PC

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