Can't copy large video files FROM iPhone to PC

I also had problems transferring 1000+ photos and videos from iphone to XP laptop using picasa and windows explorer. This thread lists several solutions to download large pictures and videos (eg thrid party freeware, paidware and/or technical solutions to access the backup file). I tried various solutions and found iTools best for me (but this thread lists several other solutions if you do not like third party apps)

Test: Transfer 25.3 GB of Photos (900+) and Videos (100+) iphone 4S to XP(SP3) laptop. Video’s sizes ranged from 120mb to 1.2GB

iTools http://itools.hk/cms/webpage30.htm or http://itools.hk

Free third party app with a simple GUI that allows you to back up photos, videos, contacts, PDFs (plus has other functionality that I did not use). iTools qjuicky transferred all 25.3 GB of vidoes and photos including Photos (900+) and Videos (100+). It did this in under 35 minutes with zero errors, which was very quick compared to thel windows explorer and picasa transfer

Touchcopy http://www.wideanglesoftware.com/touchcopy/index.php

Paid third party app with a free trial. I downloaded and installed iexplorer but would not connect /recognize iphone 4s with my XP laptop. Other users recommend this product but it did not work for me

iExplorer http://www.macroplant.com/iexplorer

Paid app to download and manage files from iphone. Nb as itools worked well for me and could not get free trial I did not try this app. Other users have recommended this

Disk Aid http://www.digidna.net/products/diskaid/buy

Paid app. Nb as itools worked well for me, and free trial excludes videos, I did not try this app. Other users have recommended this

Download large videos files from iPhone Backup File (stored on XP laptop)

Solution: sync iphone then copy relevant files from backup file. I did not do this as prefer not to access and rename large files on laptop (but many users have done this as it does not require third party apps). Here are bkim028 instructions (from page 1)

bkim028

Re: Can't copy large video files FROM iPhone to PC

May 29, 2010 9:15 AM (in response to modocsot)

Hi guys, I've been wondering about this too. It seems like iphone is not designed for recording 15min videos But I found a way to get the video off the phone.
The photos and video files are stored in 'Backup' folder ("C:\Documents and Settings\\Application Data\Apple Computer\MobileSync\Backup\ (for win xp)) just before iphone is sync'ed with itunes program. So, after you sync it, find the backup folder, try sorting the files according to size, and find the big files which should be the video files. Then copy them to your folder & rename them to .mov extension.
I've done it just now and it works perfectly.
(Source: http://superuser.com/questions/32248/transfer-video-off-iphone-3gs)

Picasa http://picasa.google.com

Picasa is a photo management application from Google that can be used on PC and Mac and links to Google+ and Picasa Web Albums. The problem with Picasa is that it seems to use the built in XP file transfer so is subject to the same XP limitations i.e. large files >700mb would not transfer. Due to large volume of import files (25GB), Picasa was very slow (3+ hours) and frequently had import errors. The large videos 500MB+ did not transfer and the import errors led to Picasa photo database corrupting requiring me to uninstall Picasa and then reinstall. I would not recommend this solution

XP Windows Explorer (direct connection)

I used Windows XP explorer to transfer files to laptop by locating iphone in explorer and manually copying files (instructions below). Result: It tool 2+ hours to transfer 23GB of files, all videos under 500mb transferred, 3 large video files (550-700MB) did not transfer correctly (though several did). None of the very large video files (700mb+) transferred. I would not recommend this for large video files

Importing personal photos and videos from iOS devices to your computer

http://support.apple.com/kb/HT4083

++++++++++++[Extract]:+++++++++++++

If you find that not all your photos were imported from your device's Camera Roll after performing the above steps, you can either copy the photos to your computer using Windows Explorer, or you can use additional software such as Windows Live Photo Gallery or Adobe Photoshop Elements 3.0 or later to import all pictures.

To copy the photos to your computer using Windows Explorer:

Connect the iOS device to the computer.

Choose Start > My Computer.

Double-click the logo for the device to browse its camera folders.

Navigate to [iOS device]\Internal Storage\DCIM\100APPLE.

Manually copy the content in this folder to your computer, wherever you would like to store it.

Disconnect your device. Open the Camera Roll and manually delete all the pictures from the iPhone Camera Roll that you just imported.

+++++++++++++++++++

Windows Live Photo Gallery worked for me while importing a 35 minute video (file size was 5.2GB)

I was having the same problem. My large video would not even show up when I would open my iPhone pictures/vids using My Computer and opening Apple iPhone under portable devices. I used Windows Live Photo Gallery to import a 35 minute video (file size was 5.2GB) from my iPhone 4S to my computer with Windows 7 on it.

You can download it free for windows from Microsoft:

http://www.microsoft.com/en-us/download/details.aspx?id=29223

This appears to be an XP issue. None of the solutions work for me on my XP laptop. But, I was able to copy large video files (> 1GB) from iPhone 4S using just Windows Explorer on a Win7 netbook.

Actually Have to disagree with you on that due to the responses people have given seems no to be just a WinXP problem plus my own experiance WinXP with the scanner wizard no go, but iTools fast and trouble free, plus none of this only one library sync Cr*p

I tried to go through all the posts but had to skip at some point so not sure if this is mentioned before. I had a similiar problem where i took a 30min ideo with 4s. The problem is not that i can't copy the video but i can't see it at all when connected to pc. I had no idea if i can view it if i connect to my macbook but i just cant find that video. I can see all other videos upto 1.2gb but im not even sure how big this video is since explorers cant seem to be able to list this video.

Anyone having a similiar problem?

Edit: Oh i just saw the above post where someone has the exact problem and has given the solution, will try that.

I can't find the backup as stated by bkim028. I do have Win XP.

Any other ideas? I'd rather try this first before thinking of downloading anything.

Thanks!

I tried a few things on here, but just tried something tha seems to make it unnecessary to use any 3rd party apps. I closed iTunes while importing video into iPhoto. It was a 6GB video and was hopelessly not importing in image capture, iMovie, or iPhoto, but then when I tried closing iTunes it worked perfectly. (as the trial copy of TouchCopy11 was suggesting... they wanted me to buy before I could import so I thought I'd apply their logic to Apple's process.)

I'd be intersted to hear if that solves it for other people.

My hypothesis is that if your phone is trying to maintain a connection with iTunes it somehow is "blurring" the import process with the phone trying to connect to another app.

I import fairly large videos on a regular basis, so I will definitely know if this was a fluke before long.

I'd recommend to anybody who is just coming upon this thread to try bkim028's solution on the first page before you do anything else. Worked for me and everybody else who reported trying it, and it's super easy... you don't have to install anything or change any settings.

Some of us experienced the same problem using Windows Explorer and Picasa, withour iTunes. I don't know how the problem is with Win 7, but my iPhone 5 comes next week and we can hope the problem goes away. Too bad it's not USB 3.0 :-(

I suppose. I just seems so funky; looking around for the files and renaming the extension.

I had the same issue. Large video wouldn't copy off the phone to the computer. I ended up just using DROPBOX's app on the phone and then just waiting for it to sync over to the computer. Seems to work well and it's fairly easy.

... in XP you need to 'unhide' the 'hidden files' in the iPhone folder so you can see them to copy onto your PC.

bkim028

You were right on!

I searched high and low looking for a solution to my large file transfering problem from iPhone 5 to my PC using XP and your idea worked great!

Thank goodness iTunes is good for something.

Thanks,

Dave

I am using the iPhone 4S and Windows XP Service Pack 3. I don't use iTunes so I found another solution which I don't think has been mentioned. I looked into iExplorer but they appear to want $35 for it now. A free solution which worked great was iFunBox. I just installed it and used it to copy over 24GB of Video and photo files with no issues. Found at http://www.i-funbox.com/

Quick update, iTools still free and used to transfer 20+ GB, it is very quick to transfer files (compared to XP explorer) and have not found a video that it gets stuckl on

iTools http://itools.hk/cms/webpage30.htm or http://itools.hk

Free third party app with a simple GUI that allows you to back up photos, videos, contacts, PDFs (plus has other functionality that I did not use). iTools qjuicky transferred all 25.3 GB of vidoes and photos including Photos (900+) and Videos (100+). It did this in under 35 minutes with zero errors, which was very quick compared to thel windows explorer and picasa transfer