Previous 1 5 6 7 8 9 Next 125 Replies Latest reply: Jun 16, 2015 10:43 AM by redbone Go to original post Branched to a new discussion.
  • jodipy Level 1 Level 1 (0 points)

    I have the same issue on ipad 2 64gb WiFi + 3G.  Since my warranty was out more than 2 years, I decided to send it in for repair after 6 months of NO SIM issue.  I think I have tried all the tricks here. 


    I was recommended to have the SIM card reader module replaced. So I agreed but it turns out that the new SIM card reader is even worst. My original SIM card reader could at least detect my SIM after many rounds of airplane mode on and off.  The new SIM card reader keep showing NO SIM.  So frustrating.... Should I then ask the repairer to take out the new SIM card reader and reuse the original SIM card reader?

  • Peggyzry Level 1 Level 1 (0 points)

    i cut off the magnet latch no problems since

  • jodipy Level 1 Level 1 (0 points)



    Any instructions?  I'm not sure where is the magnet latch...

  • Peggyzry Level 1 Level 1 (0 points)

    I had a protective case it was a small strap to close it together I just cut it off

  • Robert Borley Level 1 Level 1 (25 points)

    I have the same problem on my iPad 2 and lived with it for months thinking it was just a faulty SIM. Turns out that it is not. The SIM from my phone doesn't work when put into the iPad either and the SIM from the iPad works fine in my phone. So my iPad is at fault, be it software or hardware (most likely). Not sure what to do but really upset with Apple as this seems like such a common problem on an expensive device, which should be more reliable.

  • mr3pr Level 1 Level 1 (0 points)

    It's absolutely reprehensible that Apple is not taking any responsibility for this malfunction, given how widespread the problem is. Mine also lost the use of the front facing camera after installing OS 7, another common problem, rendering it a very expensive but almost useless device. BTW, this is coming from someone who has been devoted to Apple products since 1984, and still is. But please Apple, come up with a fair and satisfactory policy to replace these broken iPads!

  • tenterden33 Level 1 Level 1 (0 points)

    I had this exact same problem after changing my iPad case. I tried literally everything except for slightly bending the SIM card reader as suggested above which I know was a risk.


    Apple said the repair would cost £206.22 so I tried bending the reader slightly and it worked!

  • stefanchina Level 1 Level 1 (0 points)

    bending the tray was the solution here on my ipad mini retina as well.

    it stopped suddenly working, which migt be due to ambient temperature low -2, i thought first, so i cleaned, used airplane mode etc.

    card was fine as checked in y iphone.  bending the tray slightly helped.  still be careful as the tray is not very robust...

    good luck folks.

  • Jadzia Dax Level 1 Level 1 (0 points)

    I have a new SIM card for my ipad2 and got this -no SIM card install- message, then I put the new SIM card in my ipad 4, it worked. Then put it back in the ipad2 still did not work. Is it only happen with older ipad generation?

  • bhasko Level 1 Level 1 (0 points)

    My ipad 2 gave the same no SIM error after working for few months with the cellular / 3G connection. There is not solution- I tried all options found in Internet: re-insert the SIM, reset settings, put a cello-tape behind the SIM to make it tightly fitted. Finally took it to Apple store. Same proudy attitude of reppresentatives: we do not repair (it sounds like they do not know how to repair own product, or there can not be any faulty design in their so-called hyped product!), but can repalce for $249 + tax, as my warranty is over. I am not going to pay again to a company I no longer trust, which is blind to all the frustrating issue we are facing here. Customers are kings: they make a company, they can also leave a company to history. So Apple, accept the reality that you too can make faulty roduct, so recall and replace it free if your motto is to delight customer.

  • Pshaw-Photo Level 1 Level 1 (0 points)

    Had the same "No SIM" card problem not long after upgrading to IOS 7.1.1. The Apple Store Genius guy determined that nothing was wrong with the SIM card, tried all the tricks suggested in previous posts, and then helpfully suggested that for $249 I could replace my old iPad 2 with another one.


    Today I upgraded to IOS 7.1.2 and  now the iPad recognizes the SIM card. Who knows for how long this be, but it proves that the "No SIM" card problem is IOS version related.

  • LyndyB Level 1 Level 1 (10 points)

    Hopefully you don't mind one more reply to this 4 year old post - I am providing here as this was a solution that worked for me and may help others:


    Had the same problem on an iPad Air this week that was about 10 months old. Apple Support suggested the following, which resolved my issue:

    1) Backup the iPad using iTunes on a computer (or iCloud).

    2) Restore the iPad as new, default factory settings (without all apps reinstalled). Once it restarts, check to see if the No SIM error is still present.

    3) Power off the device, remove the SIM tray. Power on the iPad without the SIM - I logically saw the No SIM Installed message. Turn iPad off again.

    4) Insert SIM Card and Turn iPad back on.  (SIM was seen and recognized again !)

    5) Connect the iPad to iTunes and Restore from the original backup in Step 1.  All apps and settings restored to the iPad.


    iOS 7.1.2 installed

  • Chip4255 Level 1 Level 1 (0 points)

    Okay, so after reading hundreds of posts and trying everything except the hairdryer method... (not a good idea) I put a piece of tape on the Sim card tray... (That opaque type in the tape dispensers at work) Mind you I tried EVERYTHING before this... Bending the tray, twisting the sim tray, using an eraser to clean the contacts... everything... Anyway... putting a piece of that opaque tape on the BACK of the sim card worked for me....Seems it did not have enough contact with the little prongs inside of the sim card slot, and add a little thickness to it and taadaa! I had searching and then connection.. Took me an hour to fix with all of the reading.. the resetting, then licking, erasing, and everything else....I hope this helps others to a resolution to their problems :-)

  • formerappfan Level 1 Level 1 (0 points)

    Yet another frustrated ipad 2 64gb 3g customer here - mine failed during the update to ios8 without moving an inch on my desk during the process. Done all the steps and ended up at the "genius" bar with a suggestion that the only conclusion is it is a hardware issue and I should pay £200 for refurb replacement with a 90 day warranty. After 20 years of apple loyalty I now feel robbed as the problem in my case was clearly the software update process. You will not believe what their client services person said to me when I complained:

    "In the T&C it clearly states that you take responsibility for problems caused by the installation..."

    I pointed out that if they warned us clearly that their shiny new software could brick our device we just might not obediently upgrade!

    They have even stopped signing ios7 co I cannot check a downgrade would fix the issue.


    Come on apple sort it out - or suffer the wrath of falling share prices as a result of a rising tide of angry former customers.

  • edfitz8250 Level 1 Level 1 (0 points)

    Having the same problem for months with my IPad2. "No SIM Card Installed" message popping up. No SIM indicator. Tried everything, restored IPad to factor meetings, new SIM cards, talked to  Apple and they wanted $250 to fix/replace. Went back to ATT store for one last try and the techie there said he has seen it before. It is a contact issue according to him. He just bent the tray slightly to put more pressure on the SIM card against the contacts and it has been working fine since. 30 second fix.  It is really disappointing that in all the hundreds of  posts I have read on this problem I don't recall seeing anything where Apple steps up and takes responsibility for the problem and maybe even develop a replacement tray that fixes the problem. No idea why SIM card loses contact over time but perhaps it does have something to do with magnet in covers pulling on contacts over time. Regardless, Apple should acknowledge and  investigate but they probably make too much with people paying $250 for rebuilt replacements. The fixes Apple recommends do not work.

Previous 1 5 6 7 8 9 Next