Security code is invalid. iTunes for iTouch.

Due to an issue with my computer, I am forced to buy my songs from my iPod Touch. But when I try to purchase new songs, I get a message saying I need to enter my billing info and it takes me to a screen that says I need to insert my security code, and when I do, it says the number I put in is invalid.

iPod Touch, Other OS

Posted on May 19, 2010 9:48 PM

Reply
240 replies

Mar 2, 2012 2:24 PM in response to Chris CA

Chris CA

I apologize for my incoherent description of how I finally thought I understood how the Login and Security Code thing thing works.


Here is the area on the Apple website where I found that I could change or update my CC security code and it would show the capture. No other place [not sure how many there are or if I saw them all] appeared to capture the code.

http://store.apple.com/us/account/home


When I said iTunes I meant logging into iTunes on my computer or the iCloud on my iPod not the Apple Website.

Sorry for all the mistakes..especially endowing the iPod with magical powers that are truly only executable by Apple Inc.

I am sincerely indebted to you for your suggestions and my iPod works like a charm now after applying your instructions. Perhaps the mysteries I unravelled [or not] while stumbling around attempting to find a coherent explanation are better left untold....at least by meself,

Dia's Maire dhuit agus Padraig,

Mike

Mar 2, 2012 3:15 PM in response to michaelfromunion city

michaelfromunion city wrote:


Chris CA

I apologize for my incoherent description of how I finally thought I understood how the Login and Security Code thing thing works.


Here is the area on the Apple website where I found that I could change or update my CC security code and it would show the capture. No other place [not sure how many there are or if I saw them all] appeared to capture the code.

http://store.apple.com/us/account/home

Note that this is for the Apple Store online (computers, Mac OS, accessories, etc.). It is not for iTunes.


No worries here.

Glad you got it sorted!

Mar 22, 2012 8:39 AM in response to feliksca

I've tried everything to fix this that is listed in this thread, with absolutely no success. I wish I could return this stupid Ipad2 to the store but it's over a month old now and I doubt they'd take it back. They say Apple products are supposed to be easy to use. I've worked with computers for over 15 years and I can't seem to figure out a simple billing issue, and I'm clearly not the only one. Unbelievable.... so glad I spent almost $600 on this piece of garbage.

Mar 23, 2012 2:39 AM in response to Catfish Soup

I am so disappointed!!! I have figured out that yes with iPod touch u can use a visa debit but I can not even update an app I paid for if my bank has less than .99$ in it so I currently have 37cents in my bank and until I can go make a deposit, which for me is going to be very hard since I'm on strict bed rest from a very bad car accident and I have a broken leg and 2 broken ribs and my shoulder I just had surgery on) MEANING I CANT DRIVE!!!!! I'm not asking for a loan on any apps that cost money I just want the updates WHICH I PAID FOR!!! I wonder does apple own the company Teamlava? Because in all my life I have never had such bad customer service like I get from Apple other than the co. Teamlava. I love the whole system of Mac. But just like I m now doing I know for a fact 35 other Usto love apple people who now, again just like me, will never buy another apple product again. I really don't get it. I was so glad though when my bro and I went to buy our new cell phones I purchased the HTC EVO, (him and I were die hard apple/Mac users) he chose the brand new iPhone 4 s or gs or whatever ur best iPhone is. Well after 2 weeks he regretted it and I love my phone and they have great customer service. Every question I had...totally helpful. My phone is not as new but hands down better and my brother is so disappointed. This is the stuff that causes us to go to other co's for our computers. My son is going this week over spring break to pick out a new lap top for graduation and he is a trust fund baby.....he gets a lot so he can buy any lap top out there. I own the iMac and he loves it, it was what he would have got but I will not let him and it is truly sad. Your software is one of the best in my book. I love it. But its not worth bad cust service. My brother could not even download apps because on his phone they only let him use a credit card and he's much younger than I am and didnt have one. He had to use our moms. But all that said if I buy a product that comes with updates and those updates are included in the price where do you get off running my bank card to check if I have money in my bank when I already paid you for it. What a joke. This is truly sick greed. I have never been so discussted. I don't have a trust fund like my son. And I'm stuck for at least a month up to 3. And I can't get my updates I paid for until I can figure out how to get to the bank with broken leg, ribs and bad sholder. Thanks apple. Wow oh and I'm not stupid I do know it will work if I have an iTunes gift card but I still have to get one. And excuse any type-o's & any spelling errors, I am stuck in bed and the iPod is what was closest and it's working very very very glitchy. Scencierly Tina Dotson ur sad and dissappointed customer.

Mar 24, 2012 8:38 AM in response to Catfish Soup

Same exact thing has happened to me. I've e-mailed them 3 or 4 times and done everything they said and nothing has worked. I've triple checked my information, I've confirmed everything is alright with my credit card company, I've made a new account, etc. My same information works on Apple Store but not iTunes Store. I keep sending e-mails but no one seems to understand so I finally just called them but they said they couldn't help me and to e-mail them. Thanks tried that already...

Mar 24, 2012 5:23 PM in response to Catfish Soup

I am having same problem with the cc I have been using. Then one day it says invalid security code. I now wish I did not get an iPhone and for sure not an iPad, was going to get but not now. ITunes *****!!! They can take your money any other time. This problem has been going on for weeks and I tried everything that has been suggested, but won't work. You would think Apple could fix a simple problem, I guess they are so smart they can't fix simple things, only hi-tech!! Sorry, had to rant before I throw this phone away!!

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Security code is invalid. iTunes for iTouch.

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