Oleophobic coating is uneven on my iPad's display

After I purchased my iPad 64 GB on Friday I noticed a while after using the screen that the fingerprint resistant coating on the display is not on the whole display. It seems that there are some areas that are missing this coating and fingerprints are more prominent in areas.

What should I do about this? Can my iPad be replaced or will they simply reapply the coating?

iMac 20" 2.0 GHz and Macbook Pro 13" 2.66 GHz, Mac OS X (10.6.3), MobileMe, iPod Touch 32GB 2G, iPod Nano 1G, iPod Shuffle 2GB

Posted on May 24, 2010 1:49 PM

Top-ranking reply

varjak paw

Level 10

182,778 points

Posted on May 24, 2010 2:05 PM

If you have an Apple Store near you, make an appointment with the Genius Bar and take the iPad to them and show them the problem. If they agree that it's a defect, they will replace the iPad (there's no way for anyone to re-coat the screen, and Apple doesn't do field repairs on the iPad in any case).

If you don't have a local Apple Store, you can call Apple tech support and try and describe the problem. The same solution will apply if they agree that it's a defect; the iPad will be replaced.

Regards.

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20 replies

norris3

Level 1

0 points

Sep 11, 2010 10:05 PM in response to bboy1

My 32gig wifi iPad purchased from Apple.com in June appears to have shipped without an oleophobic coating.

Since I took it out of the box, it shows fingerprints very easily. Wiping them off takes a little more effort than it does on my 32gig iPhone4.

Should I attempt to swap it for another unit?? Fingerprints always get in the way when I show off my iPad to friends. Looks terrible.

red555

Level 4

2,581 points

May 25, 2010 3:36 AM in response to Timothy Z.

I am surprised they can do that at a local store, but good news, hey?

Let us know how it turns out.

Timothy Z. Author

Level 1

15 points

May 25, 2010 7:02 PM in response to varjak paw

I'm bringing it in soon to have them look at it. I'll keep you guys posted.

w7ox

Level 4

2,407 points

Jun 2, 2010 8:51 PM in response to Timothy Z.

Timothy Z. wrote:
What should I do about this? Can my iPad be replaced or will they simply reapply the coating?

Perhaps they will re-coat your fingers? 😉

Phil

bboy1

Level 1

0 points

Jul 8, 2010 7:42 AM in response to Timothy Z.

When the oleophobic coating wears away, where do you think the particles (nano sized at that) go?

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Oleophobic coating is uneven on my iPad's display