Stuck on iPod restore

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Stuck on iPod restore

I'm updating to 3.1.3 on an ipod touch 2G (pretty sure) and during the restore, the bar under the apple logo gets stuck at the exact same place every time. It is almost at the end but then it stops. Any ideas?

iMac, Mac OS X (10.6.3)

Posted on May 24, 2010 6:31 PM

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Answer 1

Ingo2711

Level 9

70,527 points

May 24, 2010 11:30 PM in response to PapaJohnX

Welcome to the discussions,
try to delete the ipod software file located in user/library/iTunes/ipod software updates/ to make iTunes download a new copy when you restore or connect in recovery mode. Maybe the file stored on your mac is damaged.
Recovery mode: http://support.apple.com/kb/HT1808

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Answer 2

PapaJohnX Author

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May 25, 2010 3:11 AM in response to PapaJohnX

I thought that might be what it was. I tried the restore on the macbook last night and it had to freshly download 3.1.3. It worked thankfully. Thank you

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Answer 3

Ingo2711

Level 9

70,527 points

May 25, 2010 1:07 PM in response to PapaJohnX

You're welcome, glad your problem got solved, enjoy your iPod 🙂

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Answer 4

chumps52

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Jun 6, 2010 8:37 AM in response to PapaJohnX

hi,
i'm having exactly the same problem, except i'm using windows vista. is there anyway i could fix this, as I cannot find the ipod software updates file anywhere?

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Answer 5

PapaJohnX Author

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Jun 6, 2010 8:46 AM in response to chumps52

The easiest thing would be to just search your drive for a .ipsw file. Then open up that directory. Sorry I just can't remember exactly where iTunes keeps the firmwares on Windows.

*Should be here:
c:/users/(your username)/appdata/roaming/applecomputer/itunes/ipod software updates

Message was edited by: PapaJohnX

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Answer 6

chumps52

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Jun 6, 2010 10:17 AM in response to PapaJohnX

i tried that but still no luck, any other ideas? please help asap, as this has been going on for some time now!!!!

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Answer 7

PapaJohnX Author

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Jun 6, 2010 10:29 AM in response to chumps52

That directory does not work?

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