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Stuck on iPod restore

3058 Views 7 Replies Latest reply: Jun 6, 2010 10:29 AM by PapaJohnX RSS
PapaJohnX Calculating status...
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May 24, 2010 6:31 PM
I'm updating to 3.1.3 on an ipod touch 2G (pretty sure) and during the restore, the bar under the apple logo gets stuck at the exact same place every time. It is almost at the end but then it stops. Any ideas?
iMac, Mac OS X (10.6.3)
  • Ingo2711 Level 6 Level 6 (16,815 points)
    Currently Being Moderated
    May 24, 2010 11:30 PM (in response to PapaJohnX)
    Welcome to the discussions,
    try to delete the ipod software file located in user/library/iTunes/ipod software updates/ to make iTunes download a new copy when you restore or connect in recovery mode. Maybe the file stored on your mac is damaged.
    Recovery mode: http://support.apple.com/kb/HT1808
    MBP 17'' 2,16GHz, Mac OS X (10.6.3), ipod 5G, iPhone3G 16GB, ipod touch 2ndGen
  • Ingo2711 Level 6 Level 6 (16,815 points)
    Currently Being Moderated
    May 25, 2010 1:07 PM (in response to PapaJohnX)
    You're welcome, glad your problem got solved, enjoy your iPod
    MBP 17'' 2,16GHz, Mac OS X (10.6.3), ipod 5G, iPhone3G 16GB, ipod touch 2ndGen
  • chumps52 Calculating status...
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    Jun 6, 2010 8:37 AM (in response to PapaJohnX)
    hi,
    i'm having exactly the same problem, except i'm using windows vista. is there anyway i could fix this, as I cannot find the ipod software updates file anywhere?
    Windows Vista, iPhone OS 3.1.3, Windows
  • chumps52 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 6, 2010 10:17 AM (in response to PapaJohnX)
    i tried that but still no luck, any other ideas? please help asap, as this has been going on for some time now!!!!
    Windows Vista, iPhone OS 3.1.3, Windows

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