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Stolen Ipad

Today may 29th 2010 My Ipad was stolen from my car,its less than 10 days old.I was at the mall where they have an apple store>I confidently walked back into the mall heading to the apple store knowing for a fact that apple will help me and the police(i filed a police report) to locate the stolen Ipad since it has a built in GPS and i have the serial number.They furiously refused and very coldly and carelessly said that they do not do that and they dont even have any database for stolen apple products and they will not track my ipad what so ever.I sware to god they did not even say sorry for my loss.Here iam walking to the apple store with all confident and hope only to face the harsh fact that really they didn't care.Eventhough they can help and they can track and they have the capability to but they wont. Worse thing is it isn't my ipad and i have to pay for new one now that i cant afford.Thank you Apple.

ipad 16gb wifi

Posted on May 29, 2010 9:54 PM

Reply
233 replies

Mar 16, 2012 8:29 AM in response to jeanniefromglendale heights

Hello 1995...

Apple, on the other hand, is only recently emerging from almost certain bankruptcy these past few years,

What???


But seriously, the only reason that most computer viruses don't effect Apples, is because it's a numbers game, and there aren't enough Macs out there for the virus programmers to bother wasting their time--at least not yet.

So seriously, that explains all the virii for iOS, right?

How about it is simply easier to gain access to Windows system components? Ever notice all the system security updates MS pushes?

To release information, Apple requires a court order, be signed by a judge,

Then why have they released information to police in investigations (stolen iPhones/iPads) without court orders?

Mar 16, 2012 8:53 AM in response to jeanniefromglendale heights

Allan, it is only what you personally think.


Hogwash.


Please provide the Dell products that are in great demand not only in the U.S. but worldwide with a significant "brown" market and high resale value.


Very few corporations use Apple products.


More hogwash.


But seriously, the only reason that most computer viruses don't effect Apples, is because it's a numbers game, and there aren't enough Macs out there for the virus programmers to bother wasting their time--at least not yet.


The old security through obscurity argument that clueless Microsoft sheep like to spew. Why would virus programmers not want to waste their time on folks with more disposable income? Apple's computer sales have led the industry over the last 5 years during a very poor economy. This means people with significant disposable income. Why would virus programmers would want to completely ignore that? Truth is Windows is a swiss cheese for security OS, and there are no viruses that affect or infect OS X which has been available for over 10 years now. And you are saying for the last 10 years not a single virus programmer has made a significant effort to be the first and targeting millions with more disposable income the average Dell computer buyer?

Mar 16, 2012 9:08 AM in response to celliott147

First of all, I'm not "whining" as you call it. I'm relaying my personal experiences to offer information and assist in this discussion.


Second, in discussing the various laws of individual states, I was not referring to the laws that govern Apple, but rather the varying laws of individual states that govern the requirements and procedures that need to be followed by a petitioner to go about obtaining a court order, signed by a judge, thus compelling a company, such as Apple, to provide information. Those laws would not be governed by the state of California, but rather in the state in which the petitioner lives.


Third, I have also written a number of posts, on several different boards, explaining some of the legal reasons why Apple will not just provide information or services on the "say so" of anyone, and very specificly, my previous posts have included the very "revenge" scenerio that you just stated, as well as federal laws and constitutional protection of privacy rights. You may very likely have gotten that from one of my previous posts. I will agree that Apple has every right, and strong compelling legal reasons for taking this position, but there are many other companies which do not follow suit.


Fourth, claiming that Apple does "way more than other company offers" may be your opinion, but I do not have to share that opinion. That's not just i my opinion, but my personal experience, with other companies who actually DO offer more. In fact, I just stated how Verizon told me that they would "block" the serial number from my Verizon ipad from ever obtain Verizon service on it -- ever again! If you do not believe me, you, and anyone else, can confirm that directly with Verizon.


As far as customer service goes, no, I do not have to agree that Apple provides better customer service than other companies either. Yes, I have an ipad, but right now, I am typing on an HP laptop, but I have a number of computers and laptops, all different types and brands. When the LCD screen in my Dell malfunctioned, I called Dell, and not only did a real live human being answer the phone, but that nice, friendly, helpful, person being actually spoke perfect english, and took prompt and efficient care of all my concerns, instantly running a complete diagnosis of my computer, right on-line, over the phone, and then dispatched a repairman out to my house, who arrived the very next morning to replace my LCD screen. He had me up and running in about 15 minutes, and then thanked me profusely for the privilege of servicing my computer. Wow!


Now, if you would rather deal with a company that requires you to navigate an entire maze answering service options, before getting connected to a customer service rep. who speaks in broken english while identifying themself as John Wayne from North American, and then does absolutely nothing to fix your computer problem, other than apologizing profusely, well, I guess that's your perogative. It's not mine.

Mar 16, 2012 9:14 AM in response to jeanniefromglendale heights

jeanniefromglendale heights wrote:


First of all, I'm not "whining" as you call it. I'm relaying my personal experiences to offer information and assist in this discussion.


Second, in discussing the various laws of individual states, I was not referring to the laws that govern Apple, but rather the varying laws of individual states that govern the requirements and procedures that need to be followed by a petitioner to go about obtaining a court order, signed by a judge, thus compelling a company, such as Apple, to provide information. Those laws would not be governed by the state of California, but rather in the state in which the petitioner lives.


Third, I have also written a number of posts, on several different boards, explaining some of the legal reasons why Apple will not just provide information or services on the "say so" of anyone, and very specificly, my previous posts have included the very "revenge" scenerio that you just stated, as well as federal laws and constitutional protection of privacy rights. You may very likely have gotten that from one of my previous posts. I will agree that Apple has every right, and strong compelling legal reasons for taking this position, but there are many other companies which do not follow suit.



snip


Maybe you could identify some of these currently anonymous "many other companies which do not follow suit"


Some information on what they do would help, especially if you can attribute it to a verifiable source.


Thanks

Mar 16, 2012 9:39 AM in response to Allan Sampson

Allan, I don't have to do anything of the sort, much less provide you with any proof. How about you go research the facts, and provide the actual statistics? Make sure you quote your sources.


As far as the fact that Apple barely survived almost certain bankruptcy? Go google it yourself. To give you a clue, just read the Wikepedia article on the history of the Apple Corporation. Apple filed for bankruptcy in 2001! I really don't have to time to explain the entire history of the Apple Corporation to you, and just how close it came to going out of business, before Steve Jobs came back on the job, and how the ipod and itunes saved the company from almost certain distruction.


You must not know anything hacking, because if you did, you would know that in prestigious national hacking contests, such as "Pwn2own", Safari was the first browser to be hacked, and a Macbook was hacked in less than 5 seconds. In fact, these contests are almost won by hacking Macs, as hackers consider them the easiest of all systems, with the most vunerabilities to exploit. The 2010 contest was won by hacking Internet Explorer, but that's only because 9 days before the contest, Apple released 16 patches to repair their current vulnerabilities.


As far as Apple having more customers with disposable income? You kidding about that? Or do you really believe that high school and starving college students, along with graphic artists have more money than major corporations, virtually all financial institutions and well, most adults, who all use PCs, now do you? Seriously there?


Reality check. I just spent 1 minute looking up the market share, and in 2009, Windows PCs had 91% of the market share, while the Apple Mac OS held about 5%. Do you not see the world of difference between 91% and a measly 5%?


Yeah, Macs are now becoming a little more popular, so I hope you're prepared to deal with the myriad of viruses which are bound to start getting written and released. The ONLY reason that Macs have been relatively - safe - so far, is because that measly 5% just wasn't worth bothering with. If Macs get more popular, that will change, and actually, it's already starting.

Mar 16, 2012 9:48 AM in response to Csound1

Csound1, I did not provide anonymous companies, but rather provided the names of 2 very specific companies, namely Verizon and Dell.


As far as who should be proving what, how about you go provide proof positive that contradicts anything I've said and I will rebut. You demand proof from others, but you offer none yourself. I have no idea what exactly it is that makes you feel so entitled, but the burden of proof is not on me, and I am not your personal servant.


So let's see your proof first.

Mar 16, 2012 9:52 AM in response to jeanniefromglendale heights

jeanniefromglendale heights wrote:


Csound1, I did not provide anonymous companies, but rather provided the names of 2 very specific companies, namely Verizon and Dell.


As far as who should be proving what, how about you go provide proof positive that contradicts anything I've said and I will rebut. You demand proof from others, but you offer none yourself. I have no idea what exactly it is that makes you feel so entitled, but the burden of proof is not on me, and I am not your personal servant.


So let's see your proof first.

Proof of what, you are the one making claims and I do not believe what you state (with regard to Dell) Verizon I have no knowledge of.


My only claim is that you are misinformed or misstating the facts for some purpose of your own.


I think that's fairly clear now.

Mar 16, 2012 10:13 AM in response to jeanniefromglendale heights

Yeah, Macs are now becoming a little more popular, so I hope you're prepared to deal with the myriad of viruses which are bound to start getting written and released. The ONLY reason that Macs have been relatively - safe - so far, is because that measly 5% just wasn't worth bothering with. If Macs get more popular, that will change, and actually, it's already starting.

So why aren't there virii on iPads?

Mar 16, 2012 10:15 AM in response to jeanniefromglendale heights

Second, in discussing the various laws of individual states, I was not referring to the laws that govern Apple, but rather the varying laws of individual states that govern the requirements and procedures that need to be followed by a petitioner to go about obtaining a court order, signed by a judge, thus compelling a company, such as Apple, to provide information. Those laws would not be governed by the state of California, but rather in the state in which the petitioner lives.


Incorrect. The police report must be filed with the complaintant's local department, but they then must work with the police and laws from California. I have been through this several times. Same way every time...


Also, blocking an IMEI is way different than tracking a device.


I never said anything about Apple's customer service, but since you brought it up... You must have your companies mixed up. With Apple, I talk to someone face to face in a store at the Genius Bar, or on the phone from their support facility in Austin, Texas. I have never had someone who spoke broken English, ever.

Mar 16, 2012 10:20 AM in response to BobTheFisherman

They have every opportunity to prove me wrong, but instead of providing anything remotely resembling any evidence, much less proof, they resort to heckling and juvenile insults. Which I believe are in violation of the rules of this board, and I will report the next such attempt to the moderators of this board.

Mar 16, 2012 10:23 AM in response to jeanniefromglendale heights

jeanniefromglendale heights wrote:


They have every opportunity to prove me wrong, but instead of providing anything remotely resembling any evidence, much less proof, they resort to heckling and juvenile insults. Which I believe are in violation of the rules of this board, and I will report the next such attempt to the moderators of this board.

Why limit yourself, report all the prior attempts as well.

Stolen Ipad

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