Hotel Wi-Fi networks with iPad

I have been to so many hotels in the last few months and always had the same issue - it would connect but hang on a blank screen or come up with some error about not being able to get a secure connection.

Having read a few suggestions on this forum I fixed this issue and this is as follows:

iPhone 5S

Turn off Auto-Join and Auto-Login once Wifi is selected. Get to this by clicking on the ℹ next to the connected wifi. Then head to your browser, enter something in the URL (e.g google) then you'll be prompted with the Wifi Access point

Please note I had also done the following:

1. Closed all applications
2. Turned off Settings > Safari > Block Pop-ups
3. Turned off Settings > Safari > Passwords & Autofill > Names & Passwords and deleted any saved passwords (noticed a few hotels in here)

You may find you have to renew the connection once in a while but hope this helps.

Cheers,

Forgetting the network and trying again works only some of the time. The problem is that the hotel wireless networks don't have a network password, instead they allow DHCP to obtain an IP address without a password and then redirect all HTTP traffic through a gateway that makes you enter a password before you can do anything else. This is so that they can ask you to approve a charge for the service at that gateway page if they choose.

If the first thing that happens after the IP is assigned is that some background application attempts to use HTTP, that application will get the gateway login page, and now you're screwed. The only way to be sure that doesn't happen is to prevent any background applications running until after you're successfully connected to the network and past the gateway page.

You might need to give me a few to figure this out, and I may need to ask you a few other questions. Try this first, most likely will not work, sorry, but worth a shot, more of a test for me to get familiar as I can with these devices and hotel issue. Go into settings, in wi-fi, set your ask to join networks off, then forget every network on your ipad,that you can, then in settings,safari, turn on pop up blocker, have autofill turned off, then still in safari in settings, clear history and clear cookies and data, power off ipad, wait a min or so, power on, let sit and load, then shutdown all unncecessary network apps that are running. open up settings, wi-fi, search for networks try and connect or at least get to the gateway login page, and see if it will allow you to connect now, and let me know. Thanks:] Well get your issue figured out, never fear. We will get this paltry hotel wi-fi issue figured out:] Note act on this first, open up settings, then wi-fi, then click on the network it says its connected to,then push the arrow over icon on the far right , the first field it will bring up is your dhcp auto settings, ip address, etc, tell me if there is anything there, an ip adress, a subnetmask, router, dns, search domains and client ID, tell me what or if anything is there at all. Also make sure your device is updated with the latest updates out for it, that is in settings under the general tab. do this first please. thank you.

Wow! I can't believe this has been an issue for so long.

I have a company issued ipad air 2 (wifi only) and it worked fine for months and now I suddenly have this problem.

The problems started with the ios upgrade to 8.4.0 (now have 8.4.1)

The wifi in some hotels that I had used many times suddenly wouldn't let me log on.

Strangely, I would randomly get "unable to join network" or "incorrect password" during different attempts with the same hotel. The password was correct.

I have tried all the suggestions (except IP and DNS modifications... beyond my skills) that were written over the past 2 years of this post and nothing has worked.

Now it has suddenly stopped working with my home wifi !!!

First I got "incorrect password" and then "unable to join network" and now I randomly get either message during different attempts.

I did all the suggestions... forget network... clear history and data... clear passwords... turn off autofill...3 different browsers... connect through Settings>Wi-Fi... allow Pop-ups

I have rebooted more times than I can count. Still no luck.

Nothing has changed with my network at home and every other device that I own has no problem. This is an ipad issue and it has begun since my last 2 ios upgrades.

It still connects to the "Personal Hotspot" from my iphone (for now)

Safari dose not open our wifi login page, as need to type manual ip address of hotspot. but in other browser or in android it do not required.

Thanks you in advance, i tried your above option but it dosent help me out.. i am still struggling..

pkincy wrote:
My my we have some biased posters around. ("The IPAD is perfect the problem is everywhere else", is ultimately a less than helpful response.)
Perry

THANK YOU! Clearing everything under names and passwords FINALLY did it! I was going crazy trying to get my friend's iPad to work!

I have tried everything you (and everyone else) suggested, but my iPad WILL not forget my hotel's wifi and allow me to input ID and password. Any other suggestions?

Is your ask to join networks on or off?

Hi. My hotel in Tenerife fixed it by putting a new booster router in our room.

Prior to that,iPad would only connect to wifi when in the lobby. Nowhere else.

Yet iPhone worked fine from the start.

Paul Craton wrote:
I'm on a 64gb ipad (non 3g) and have exactly this problem. My pc laptop and iPhone can connect no trouble ... The devices are presented with a login screen and after entering the credentials are able to connect to the Internet via the wifi connection. When I connect with the ipad to the network it conneCts and is issued a valid ip address but no matter what address is entered or browser used the login panel is not presented... No connection is made to any site. You'd have thought Applewould test their devices in hotels or provide clear guidelines or solutions to working around this issue. I'm dissatisfied and very dissapointed to say the least... Looks like I have a $1000 useless machine until they fix it.... Come on Apple!!!