safari can't establish a secure connection

Hi Mark,

Try deleting the cookies in their accounts and see if that helps.

From the Safari Menu Bar click Safari/Preferences then select the Security tab. Click: Show Cookies
Delete the Facebook cookies, click Done. Relaunch Safari... see if they can access FB now.













Carolyn 🙂

I have the same problem. My admin account works fine on YouTube, eBay, etc. But when my kids try to log using a secure connection I get the error Safari can't establish a secure connection

same problem here. Is a Safari 5 problem? It is on my older 12" powerbook. I am thinking Safari is trying to write something to an area where that user doesn't have access.

I'm having the exact same issue on our kid's accounts with Parental Controls enabled. The odd thing, it doesn't effect all of them. I think it's happening with any https:// login screen....Facebook, MobileMe and even the support site here generated the message. I had to switch to the admin account to even login to submit this.

What I've done so far is to double/triple checked the Parental Controls settings, added the offending sites to the list of "allowed" sites. I've also deleted cookies, reset safari, etc. I even tried FireFox (same issue) so it's not browser-specific but appears to be a bug with Parental Controls.

It appears to be something to do with OS 10.6.4 and Parental Controls. Everything has worked peachy until the last few days. It seems to roughly conicide with the install of 10.6.4 (installed the day it was released) but my daughter tells me FaceBook just stopped working today (MobileMe login has not worked for some time).

Regards,
Terry

Parental controls can't reliably manage https connections, and these days most web services require an https connection at least for initial authentication.

So Parental Controls are now pretty much obsolete even on 10.6.4. There are workarounds but they're not practical.

Apple has to fix this. I wish I could figure out how to make Apple feel our pain.

Message was edited by: jfaughnan

I also have this same problem: my (admin) account accesses HTTPS sites like facebook and Gmail just fine in Safari 5. My children's accounts, on Parental Controls, cannot.

I added https www gmail (without spaces) to the specifically allowed sites, to no avail. Also tried Firefox. Also reset safari.

Error message says cannot establish connection with Google website. preposterous. Any suggestion, please?

I was able to fix this by going to Parental Controls, choosing Content, then Customize. Then hit "+" button and just type in "www.facebook.com".

It may work for Facebook, but no go for GMAIL or Google Account Access.

APPLE - Is there any plan to fix this problem? I really like Parental Controls and I would rather not use any third party solution

Apple Folks,

Any plans to fix this?

thx
gug

Same exact problem here. Despite adding even the "https://" version of "google.com/accounts" and "mail.google.com" etc., gmail will not work on my kids account with parental controls on. Look forward to a fix.

Found a temporary fix. Go to the parental controls preferences. Go to logs. Choose "websites blocked". You should find the websites that don't work listed here. They may have strange names. For me, gmail was listed as "1E100". Click the down arrow next to an entry. Click "Unknown". Click "allow".