Level 1

0 points

iPad (WiFi 16GB) won't find my location (when my iPod touch does)

I have a strange problem I don't quite understand.

I bought my iPad 16GB WiFi (OS 3.2)two weeks ago and used it in different networks and it worked perfectly fine. Now I have come back to my apartment and ever since the iPad is unable to find my location (and the option is not switched off).

Maps won't find my current location, the same with all the apps that use it..

Taking my iPad to another WiFi (work, college) solves the problem. So I was inclined to think it has something to do with my network.

However my iPod Touch 16GB 2nd Gen. works perfectly fine in my private WiFi network and the locations work as well.

So what is the problem here?
Any suggestions or solution?

Thanks in advance

Acer

Posted on Jun 10, 2010 6:16 AM

30 replies

Offbeat1701 Author

Level 1

0 points

Jun 17, 2010 9:15 AM in response to dperetti

Other Users Said that resetting did Not work for them and doing what Apple does Not want us to do ... i never did thatand don't wanna do it anyway. but i don't wanna weit for iOS4 in Fall for a fix.....

Offbeat1701 Author

Level 1

0 points

Jun 21, 2010 1:17 PM in response to Offbeat1701

Awesome. Now After updating my 2nd gen iPod Touch to iOS4 my iPod won't find my Location too. So it has definitwely somethingnto do with the Software and NOT with my WiFi since OS 3.1.3 was able to locate my Location in my home WiFi. what happened with the Maps Cache After OS 3.2?! I NEED an answer Apple!!!!

Jun 22, 2010 10:16 AM in response to Offbeat1701

Oh my God don't say this please...
It means that even after iOs4 update espeted next fall the problem will not be fixed,

Still no way to fix it. That's incredible. I'm going to throw my ipad through the window...........

Offbeat1701 Author

Level 1

0 points

Jun 22, 2010 11:10 AM in response to Antonio Di Micco

Yes it is so Strange. Must Be in the OS Software. Besides: i had downloaded a VPN Client for a University WiFI that worked with OS 3.1.3 and 3.2 in the iPad. However the iOS4 Version does Not work anymore. so i guess People mit encounter Problems and Somerset VPN Clients need to Be rewritten.

However now neither my iPod nor my ipad work can get the Location in my Home WiFI and the iPod does Not work wen i am at work .... That pretty much reduces the usability to Zero for me : (

Jul 23, 2010 10:16 PM in response to Offbeat1701

I have the same problem. My iPad started can't find current location today while my iPod touch can. I have tried different wifi's and the same result. I even installed the newest os3.2.1 tonight and The iPad still cannot find its current location. So happy to see your post to know that I am not alone.

Jul 23, 2010 11:07 PM in response to Sistercloud

I noticed that my digital compass was also not working so I decided to wave my iPad in a large figure 8 pattern for a minute and my location function returned.

Offbeat1701 Author

Level 1

0 points

Aug 28, 2010 9:50 AM in response to Sistercloud

It's not the compass function it's the entire location based services.

And for whatever reason it worked for some days and then i took my ipad to another wifi for 2 days and when i returned it to my home home wifi, the location could not be found again..... that really ***** especially now that my iOS4 iPod can't find the location any longer as well.

Sep 20, 2010 2:13 AM in response to Offbeat1701

I have a WIFI Ipad and the location services used to work but now it just turns up " your location could not be determined.". it is annoying and I have tried all the settings with switching location services on and off. i wonder if it is caused by the loading of other map and location based apps ?Star walk and solar walk ?-frustrating-be graet if solution could be found

majota

Level 1

0 points

Oct 31, 2010 3:28 PM in response to Offbeat1701

^Yeah, exactly the same! Sometime last week, or maybe two weeks ago my WiFi 32gb could no longer find my location. I tried network settings reset, nothing. I think iOS4 for iPad might fix this?

loai73

Level 1

0 points

Jun 7, 2011 12:04 PM in response to majota

I don't know if your problem is resolved. If not, try to restart you Ipad. I had similar problem and was resolved.

Jun 15, 2011 6:22 PM in response to loai73

I agree. Was having the same problem with MAPS and TWC. A Restart got things working again.

Jul 20, 2011 9:32 AM in response to Offbeat1701

Here is the answer - just spoke with Apple and it works! Push and hold simultaneously the on/off power switch at the corner of the IPad2 and the button next to the screen. The Apple icon will appear. Once the normal screen appears click "slide to unlock". Then Settings>General>Reset>Reset Location Warnings>Reset. Apple said that they see this often especially when the IPad has not been completely shutdown for awhile. To do a complete shutdown:

Begin by locating the iPad's hold button. This button is on the top right-hand corner of the iPad.
Press the hold button for a few seconds, until a red slider appears at the top of the screen that says "slide to power off."
Slide it to the right. (If you don't want to shut it down, tap the "cancel" button at the bottom of the screen.)
You'll see a small wheel and then the screen will go dim. The iPad is now shut off.

To turn the iPad back on, just press the hold button until the screen lights up and the Apple logo appears. Then let the button go and the iPad will boot up.

Aug 27, 2011 12:08 PM in response to marcfromcarlsbad

Thanks. This works perfectly fine. I had to just do the setting--> reset location step and all location services started working perfectly. Thanks for this.

styydent

Level 1

0 points

Sep 17, 2011 11:05 AM in response to marcfromcarlsbad

Thank you for your tip, it worked.

rlweiner

Level 1

4 points

Nov 6, 2012 8:04 AM in response to styydent

I have what may be an odd twist on this situation. Location services were working properly if I used an app like Google Maps or Yelp, but not working when I tried to to use a map in Safari, like local.google.com. I'd get the message "Google Maps is unable to determine your location." Location services were turned on for Google, and restarting my iPad didn't help.

I finally figured out that the error message was misleading -- it was actually Safari that couldn't determine my location. I turned on location services for Safari and all is well. Maybe this will save someone else some time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad (WiFi 16GB) won't find my location (when my iPod touch does)