4 Replies Latest reply: Jul 18, 2010 8:48 PM by pinum56
ceis Level 1 Level 1 (0 points)
We have a basically brand new iMac. Intel core 2 duo- Mac OS X v 10.6 Snow Leopard.

The machine will not start up- we get a white screen with a flashing folder in the middle with a question mark. We tried all the force quit type directions including resetting. Nothing works.

Is there some other way to restart this machine?

iMac, Mac OS X (10.6)