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White Screen with folder question mark

We have a basically brand new iMac. Intel core 2 duo- Mac OS X v 10.6 Snow Leopard.

The machine will not start up- we get a white screen with a flashing folder in the middle with a question mark. We tried all the force quit type directions including resetting. Nothing works.

Is there some other way to restart this machine?

iMac, Mac OS X (10.6)

Posted on Jun 10, 2010 1:25 PM

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Question marked as Best reply

Posted on Jun 10, 2010 1:34 PM

Boot with its install disc?
4 replies

White Screen with folder question mark

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