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White Screen with folder question mark

4200 Views 4 Replies Latest reply: Jul 18, 2010 8:48 PM by pinum56 RSS
ceis Level 1 Level 1 (0 points)
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Jun 10, 2010 1:25 PM
We have a basically brand new iMac. Intel core 2 duo- Mac OS X v 10.6 Snow Leopard.

The machine will not start up- we get a white screen with a flashing folder in the middle with a question mark. We tried all the force quit type directions including resetting. Nothing works.

Is there some other way to restart this machine?
iMac, Mac OS X (10.6)

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