iPad Safari crashing regularly

"do you REALLY think Apple cares about fixing"

No.

I think maybe Apple is more invested in developing developers to proliferate a gazillion redundant apps (aka CRapps) than they are in developing a truly reliable, stable web browser. Two of the sites that crash my elderly EOL iPad to most are Huffington Post and Facebook, both of which I learned to use on my desktop computer. Both of the mobile apps have gone through a succession of revisions, all of which still lack some functionality, and even if they eventually have precisely the same feature set that's available on a computer through the browser, it will never mirror the look and feel of the computer experience. Moving from the computer to the tablet is like moving from a house with indoor plumbing to one that has an outhouse.

I wonder how many of us who have the problems are native mobile users, and how many of us transitioned TO the iPad. I wonder what Apple's initial intentions were, and what their goals for the platforms are now.

I do think Safari has some core memory managment issues; Safari on my iPhone 4S has never crashed.

If you go back to page 3 of this thread you will see that Safari and other applications have been crashing since iOS 4.0. Some had problems before this but major crashing, I believe, started with 4.0. Please note that I said "I Believe" not that I am certain! This is how long Apple has been ignoring this problem!

Hi guys !

I had the same pb with safari, itunes, appstore app. Even the setting was crashing too. A nightmare! I was upset but something worked for me:

Reset all the settings ! Not the data, only the settings.

When my ipad air turn on again, I also log out from my itunes/app store acount and made a hard reset ( holding home button and power at the same time).

When the ipad booted again all was launching well. So I filled up my network setting and I signed up my itunes account. Now all is going well so far. I did not want to make a fresh install. Too long...

I hope it will help

Diagnose one issue at a time.

This thread is exclusively for safari crashes. If you are having any other weirdnesses, esp. easy to diagnose ones like "why is an old picture popping up after I have deleted it", you should open a separate thread on that issue, or seek support for one thing at a time.

There is a proper way to get support both on the forums and from Apple.

Open a new thread at this point. If you are not running iOS 7 because your device doesn't support it, it's going to be very hard to get support at this point. Apple has addressed the safari crashing issue by increasing RAM in almost (note the almost) every iPad since the first one.

There was a very good post by a web developer outlining the things that technically make Safari crash. Web developers need to take responsibility too.

But if you are having crashes or other bugs outside Safari, you need to post in a new thread. Thank you.

If you are having crashes on every single apple device, there is something wrong with your backup or icloud account.

If you are sick of getting support from Apple, you could try an AASP:

http://www.macnews.com/content/how-find-your-nearest-apple-authorized-service-pr ovider-aasp

or locate.apple.com.

--Sam

I'm new to Apple and their ecosystem. I didn't join the Apple ecosystem for years, aware of issues, and ignored the iPad.

I bought an iPad Air wifi and entered the land of OS 7.0.3.

Safari has crashed for me a few times. It's worst when it loads the iTunes store.

It's crashed on a very simple webpage that had text - no video, sound or animations.

It's the most unstable browser I use.

To solve it, I load Mercury or Opera mini (free apps) and I load the webpages there that Safari

crashed on. It always works. I found other users on this thread who do the same things.

Its never made sense to me that a Safari app, made by Apple, will crash on the iTunes store, made by Apple. It's like Apple can't make their software co-operate with their own software.

Let me see if I have this right, about Safari crashing:

1. If Apple fixes Safari not by fixing the Safari app, but by fixing it with an OS upgrade, and I update my OS 7.0.3 to 7.0.4 or a future OS upgrade, won't my current paid apps fail to work?
Doesn't Apple update their OS more frequently than the app developers update their apps to work with the latest OS? Don't apps, paid or free, disappear from the iTunes store?

2. Does Apple put OS update limits on their iPads so you can only use the latest OS if you buy a new Apple product? Wasn't the original iPad 1 limited in the latest OS it could install?

3. Hasn't there been an exodus of app developers for paid-apps? Some say the era of paid apps is dead. Who is going to make competing apps for Safari?

The iTunes app crashes for me and is a lot more unreliable than the Safari app. I have to wait ten minutes to load the iTunes homepage. It could be my wifi connection, but the iTunes software and iTunes store never seemed like efficient software.

I am replying to my own post because I can't find the post I am responding to by Applemember1 (might want to use a more unique nickname).

They were having problems with itunes (on ios) and safari and are on 7.03.

Not updating to 7.04 is a mistake. Apps rely on the new functionality, so apps will start to crash if you are not on the latest version. Update all apps prior to updating (unless specific apps cannot be updated) and update using USB cable.

If issues persist, you may want to try "reset all settings" in settings-->general-->reset or any of the numerous tips in this forum.

If you could post the website address of the page with text that crashed, there was probably some Javascript that tripped it up.

All posters: supplying specific website addresses would be really helpful. again, if you are having specific problems with apps other than Safari, please get help in another thread. Search for "itunes app on ipad crashes" for instance. My guess is that 7.04 will fix this, esp. if installed and tested by an apple employee, who can do a DFU restore if necessary.

--Sam

Please see my post above. My Firefox browser wasn't refreshing the page properly on my Macbook Pro.

Thank you for your input. But, after three months of messing around with this and trying various fixes to no avail, I'm convinced it's an iOS 7 problem, not a problem with my backup or iCloud account. (And if it does have anything to do with my backups/iCloud, I still consider it an iOS 7 problem because it began with the iOS 7 installation, and new iOS versions are supposed to restore one's device properly from backup. I consider that part of Apple's traditional "it just works" philosophy. It does not "work" for me if I have to try to recreate several years worth of data accumulation on my devices from scratch.)

In other threads here, many posters have reported that they are experiencing the same Safari crashes in iOS 7. And they report that they have experienced it on brand new iPad Airs that are used as new devices (i.e., not restored from backup) and/or keep experiencing it after having their iPad Air replaced with another one, wiping it clean and doing a new installation, etc. Those reports support my conclusion that this is an iOS 7 issue that can only be resolved by an Apple iOS update and that I would be wasting valuable time trying additional fixes and workarounds. The usual tips and fixes for this kind of thing (resets, cache clearing, reinstalls, etc.) do not seem to have any effect--it's a fundamental bug in the operating software.

I have installed every iOS 7 update to date, each time hoping it would be the fix, but to no avail. I now have 7.0.4 on all three devices. If anything, the Safari crash problem is somewhat worse in 7.0.4 than in 7.0.3. There's no particular pattern as far as specific websites crashing; it can happen at any time, often on sites that worked fine in the past. It's not a website problem; it's an iOS 7 problem.

Hopefully a fix will be forthcoming soon. Some posters here have spent a great deal of time communicating error logs, etc., to senior support people at Apple and have reported that some Apple personnel have now acknowledged the problem with iOS 7 and said their engineers are working on it. So hopefully this will be just a bad memory. But I will remain disappointed (and, frankly, bewildered) that Apple let iOS 7 come out of beta testing like this.

Unfortunately, We've all been down that road too, reset, restore and repeat. It seems to work while there memory is cleared but that doesn't last very long. Now some folks are suggesting the people building the websites are to blame, or 'we' are using bad restore files and bad clouds, anything but the obvious, it's a bad iOS right now. When people are having trouble using Safari on Apple sites it becomes more than obvious where the problem truly lies.

Some users complain apps don't work after an OS update. I don't see how an OS update is always in the best interest of the user, because if an app developer doesn't benefit from the newest OS by updating its app, the app won't work properly with the latest OS.

Some good apps haven't been updated since 2012 or mid-2013.

Apple has a lot of problems.

Safari is not efficient code and the iTunes store is not efficient code.

When four browser apps work flawlessly on websites, but only Safari crashes frequently, it's not javascript on a website. Who develops Safari?

Resetting all settings is a bit drastic and avoids the real issues.

It's more appropriate to empty the Safari cache and history.

This is a very active thread. Over 570,000 views.

For a new electronic device that's the latest and greatest in the world, one shouldn't have to spend this much time to get it to work properly.

Browsers have a development history of over twelve years, so if Safari can't be developed properly to run efficient code, that's not the Internets fault.

To me, the most telling thing is that most of the times I get crashes I am on websites that worked perfectly fine on my iPad 2 and iPhone 5 (not to mention iPhones 3GS and 4) before installing iOS 7. I mean, imagine that--I still go to the same old websites I always went to, rather than radically changing my online habits after iOS 7. (I am, however, on this forum a lot more often than I ever felt the need to be before iOS 7.)

Not to mention that if an Internet browser and operating system for devices intended for Internet browsing can't really handle websites that actually make up much of the Internet, maybe just maybe there's something wrong there.

You're more experienced than me with Apple because I never owned an iPad 2 or iPhone 5. My first OS is 7.0.3.

My Safari is crashing on a brand new iPad Air wifi on very basic websites - text only websites. When I look at how much money I gave to Apple for this device, it's ridiculous.

I could buy an Asus netbook for less than half the price and it would work better.

I need to have URLs please.

I need to know if Safari is the only app that crashes.

You are not entitled to complain here. You are entitled to technical support and we are going to try to give it to you.

Can you go to the apple store, and get a display ipad air to crash?

Here's the thing: if you are having crashes outside Safari like for instance in the settings app or in itunes, the problem is not reproducible en mass. In order for it to be a bug, it needs to be in every ipad. It's not.

We have a web developer that has fixed his website by updating jquery, tightening dom etc. including dom events that loop.

You may not understand that, but I more or less do.

He said that it got better in iOS7. That is consistent with the early reports about iOS7.

Does resetting all settings help?

also, does it happen at the apple store? (with your ipad)

--Sam