iPad Safari crashing regularly

Safari on my iPad is crashing fairly frequently; sometimes when I restart it retains the pages that were previously open, and sometimes not.

Have not yet established a pattern, but it seems prevalent on very large pages (for example pages with many images) and on pages with embedded video (particularly Flash).

Anyone else experiencing the same issue and/or have any further information? Anybody using a browser other than Safari on the iPad?

Mac OS X (10.5.1)

Posted on Jun 14, 2010 12:29 PM

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1,742 replies

Jan 8, 2014 4:34 AM in response to Rob Bruen

Yep, this is my third ipad. My old ipad running ios7 was fine, very rare crashes. My nice EXPENSIVE ipad air crashes several times a day. Seems to crash on 'busy' pages like newspapers that have all sorts of pop ups, embedded video etc.


apple can charge high prices because they provide a premium product, forget that and it's the beginning of the decline of a massive brand.

Jan 8, 2014 8:33 AM in response to Rob Bruen

Not sure if anyone at Apple reads these posts, but I thought I would add my comment. I have a 3rd generation iPad (32gig) and never really had any issues with it until I updated to IOS 7. Since then, it crashes at least one a day when I try to unlock the screen. I hate to say this because I love my Apple products, but I have started to test a Surface unit with Win 8.1 as a possible replacement for my mobile work device.

Jan 8, 2014 9:04 AM in response to Rob Bruen

Just a wild idea from my observation using an ipad air128 cellular. In IOS7 because it is multi tasking almost every app stays open. To see this use the 4-5 finger swipe. This shortcut can be found in settings. Took me awhile to get the swipe and all fingers on board to swipe up. There are icons of each open program. Each individual program can be closed with a swipe up. Maybe that will help.


Also in Safari new pages just keep making tabs. There are three little dots by the last tab. You might surprise yourself with the number of tabs open. I sure have.


Don't know if this will help anybody, but hope it does.

Jan 8, 2014 3:48 PM in response to dabluone

You purchased from John Lewis Clearance.


http://www.johnlewis.com/


You cannot ever trust such a site.


I would try to allow them to repair it. I would ask what that process entails, where they send it, etc.




I believe that the ipad may have been put on clearance because it was defective.


You can pickup used ipads at Powermax very inexpensively. I would do that instead.


I just did.


--Sam

Jan 8, 2014 7:19 PM in response to Rob Bruen

I'm here to just throw my hat into the ring that I, too, have been experiencing daily, numerous, almost constant Safari crashes. I began to experience them after upgrading my old ipad2 to ios7. I have since upgraded to ipad Air (16gb wifi) and since day 1 (I purchased mine from Best Buy on launch day), I have experienced the random crashing. This happens on all sorts of websites; newspaper websites, forums, sites with embedded YouTube video or comment sections, you name it. It happens regardless of the number of tabs I have open. It happens regardless of the amount of free memory I have on my device.


I have NOT yet attempted a system restore to see if it resolves the issue, although I am skeptical as it has been happening since the day I purchased it.


I'm glad I live in Austin, TX and have access to an Apple store.


I hope Apple is listening. Steve is turning in his grave...

Jan 8, 2014 9:05 PM in response to Rob Bruen

Our new iPad air crashes all the time in safari! Went to the Apple store today with the iPad to have them test and was told just certain sites that use Java or Flash Player are probably making it crash because Apple doesn't support them... I found this discussion now and it seems to be a major problem.... Started to have the same issue with our old iPad but was able to fix it by deleting history and cookies and restarting the iPad. The fix didn't work on the air though... :( so it still crashes... Apple please fix this problem!!!

Jan 9, 2014 12:20 AM in response to Sam Katz1

@Sam Katz1


No, I didnt purchase from John Lewis "clearance" if that comment was in reply to me? Also John Lewis is a large UK company with a solid reputation and has been in business for years with bricks and mortar stores, Im guessing you dont know that?



Update: 2nd full factory reset and setup as a new ipad and it still crashes in Safari. Its going back and Im demanding a refund sadly.


Im sure certain people on this thread will say its user error, a reset will help even though Ive already done this or to seek third party assistance 😉

Jan 10, 2014 10:48 AM in response to dabluone

This is insane! I've been on this thread almost from the beginning and it seems that NOTHING has changed or been fixed with either updates or new tablets.


Yes, I have the Original iPad and it use to work beautifully until OS 5.1. And yes, I know that there is NO FEASIBLE WAY the updates after 5.1 can/should affect my iPad. So, WHY WOULD my iPad be crashing more and more, with every update that's Apple releases, in the SAME applications (Safari, Daily News Reports, etc) everyone else in this thread is complaining about?

Jan 10, 2014 1:44 PM in response to Nutsochick

Nutsochick, you're getting crashes on iPad 1 with no iOS 7?

If the apps that are crashing are updates, then maybe the problem isn't iOS, but coding that was included in the app updates to wok with iOS 7, but don't play nice wih any iPad.

We're probably not hearing much about this on iPad 1 because users aren't coming to these threads.

Jan 10, 2014 2:33 PM in response to psmyth

dear friend. this thread was started IN Jun 14, 2010 4 years ago!! because iPad 1 users were experiencing problems with safari

apple never recognized nor addressed these problems and latter ipads are suffering similar problems with similar non-addressing behaviour from the builder of the tablet


my venerable ipad 1 is relegated to low level cames such as solitaire or weather app

and I'm not very keen to come back to 'these threads' because I'm dismayed to see that our claims and troubles are not digested by apple, and even new apple users fall in the trap

I'm happy now with my LEOTEC low cost android phone, not planning to buy any apple hardware.

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iPad Safari crashing regularly

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