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Jack Pollard Author

Level 1

29 points

Reserved for Store Pickup, No pre-order and Ship to Store!

I'm reading all these discussions and my head is exploding. I was up @ 4am yesterday banging away like you all.

My criteria was this; I was eligible for upgrade @ $199 with the activation fee waived (sweet). I wanted to pick the phone up at my Apple store because I trust it more then brown.

When I clicked the pre-order link, there was NO option to have it sent to the store, it could only be sent to my house. Let me repeat that, NO option to send anywhere but house. It even says it "Pre-order your iPhone 4 from the Apple Online Store and we’ll ship it free — directly to your door and ready to use."

So I went to the reserve in store process. There was NO WAY TO PAY for it up front. Let me repeat that; NO WAY TO PAY for the reserved phone. So I received my confirmation email and said there is a phone waiting for me on the 24th!

I called 2 Apple stores and chatted online with 3 Apple support people and they ALL, every single 1 of them, said the same exact thing. The only way to pickup in the store is to go through the reservation process. The store will have 2 lines, reserved and general. The reserved will be there all day for you to pick up.

So, does anyone have some proof that you pre-ordered it, paid for it and have it sent to your Apple store, not your home to pick up?

iPad 64g wifi, iPhone 4(Soon), MacBook Pro, iPhone 3, iPhone OS 3.1.3

Posted on Jun 16, 2010 6:33 AM

17 replies

Jun 18, 2010 10:01 AM in response to IL mac

I think Jack Pollard's posting (a few above) makes sense, i.e., there is a cap to the number of reservations each store will have (probably dependent on the crowd the store can manage.) That said, there will be two lines. One for those with reservations and the other without (assuming apple has additional units for those without reservations, otherwise, there would only be one line.) Then, all reserved iphones will be labled with a sticker that says "reserved".

I can speak for that because I was at the launch for the iPad. Once you get to the store, an apple store employee will ask you for your email address that you used to make the reservation (or simply your name). Once your reservation is confirmed, you will be redirected to the line for those who have reservations. That line should be shorter unless everyone shows up at 7am or earlier.

Jun 23, 2010 11:59 PM in response to timmayb

I got the same exact message mentioned earlier. After I reserved my iphone 4 for in store pickup I got a message that said:

"iPhone is reserved for pickup. Please bring government issued ID, debit or credit card."

I received no e-mail confirmation or any sort of order number.

Reserved for Store Pickup, No pre-order and Ship to Store!