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No sound on Mac Mini

I just upgraded from 10.6.3 to .4 and now my mini won't play sound. I have tried all the usual suspects by checking into Sound Preferences, opened and checked the Audio Midi Setup info, repaired permissions (both before and after upgrading to .4), but have not tried going backwards via Time Machine. Is there a separate sound board on the Mini? I have what started out as a Core Solo mini, then upgraded the processor to a Core2Duo (1.83) about a year ago (work done by a great local Apple Reseller, it was way too hairy to work underneath the logic board) and have had no problems until today.

Intel Mini 1.83 Core 2 Duo, Mac OS X (10.6.4)

Posted on Jun 17, 2010 9:02 AM

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16 replies

Jun 19, 2010 1:56 PM in response to Steve1a

Have your tried resetting the SMC?

This is for Intel machines only.

Here is the Apple info:

Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve

Shut down the computer.
Unplug the computer's power cord.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.

It might be worth a try and doesn't take very long.

Jul 3, 2010 9:30 PM in response to Steve1a

I had this problem and it turned out to be that the cable on the audio card had cracked and was no longer making a true connection. Ordered a new Apple audio board, part no. 922-7316. This is the part inside that has the wide gold cable that must be disconnected when upgrading parts, and so is prone to cracking if a number of installations are performed. It is considered to be a service only item, but is, in fact, not a challenge to install, not even for me- an old lady with no real computer service skills. I bought one, used, from Gainsaver for under $25, once shipping costs were applied (actual cost was $18.99). The cost of a brand new one is in the $50 range.

Aug 8, 2010 6:25 PM in response to Steve1a

Hi, I do have the same problem. After Snow Leopard 10.6.3 to 10.6.4 update no sound. No startup chime, no audio in- or output devices, no nothing. Seems to be a driver problem as I didn't move my mini. Will no try to re-install SL from DVD and then go to 10.6.3 or install the Combo update http://support.apple.com/kb/HT4150.

Did any of you have the same problem and do you know a working solution?
I use the mini as media center, so no sound is really bad ;-(

Oct 18, 2010 3:13 PM in response to ArtfulDodger5601

Hello ArtfulDodger.

I saw your post about replacing the Mac mini audio board due to a cracked cable from repeated installs. I have the same problem. I installed a new hard drive in my mini but once I reconnected the gold ribbon cable of course there is no sound. Where/how did you find the part number for the audio board for your model mini?

I don't see an obvious way to remove the audio board - did you figure that out by yourself or do you know of a location with information on the removal of the old board and installation of the new one? Thanks!

Nov 5, 2010 7:19 AM in response to Randy Knowles

Sorry I have not been available to answer your questions, but I am home and available now, should you still need any help.

To answer your current questions, first thing you are going to want to do is to check this image and see if it looks just like the part inside your Mac-min. The part is Apple Audio Board #922-7316:

http://applecomponents.com/items/922-7316board-audio/0000003035?pn=1&cmp=0095&perpage=30

You ought to be able to tell right away, as the boards do not look the same in the various models. (Please note, this is not the sound card, but is the actual audio board, by which the earphone jack and optical port are connected to your computer.) If this does look like the part inside your Mac-mini, then great, we are all set. If not, then let me know just which Mac-mini model you have, and we will see if we cannot locate the appropriate part for you.

To remove the audio board is really, really simple, but not, at first, obvious. Take your small Phillips head screwdriver- using a small flashlight helps anytime you work inside a Mac-mini- and look straight down from the top, directly at that small circular inset on audio board. You will find, to your surprise, I am sure, a single screw holding the board in place. Once removed, just rock the board in a careful downward and then out motion, being careful not to force it as the framework holding it in place is quite fragile. It should pull free quite easily, though, so you needn't worry too much. Once it is out, you can then simply reverse the process and install the your new audio board.

Be careful when you are connecting the new ribbon cable for the first time. Last thing you want is to crack it, right? So be sure to be careful and gentle. Also, if you look carefully, you will see a small brown plastic guard that runs along the base of where you plug the cable in. It is tiny, barely a fraction of an inch wide, yet is vitally important in holding the ribbon tightly in place. If you try to force the cable in place, especially by using tools, you risk popping this right out. If so, it ought to pop right back in with no problem, unless, of course, you lose it (it really is small), or else you break off one of the end pieces that snaps into place. Should this ever happen, you can still use it to hold the cable, but be warned that if it does ever break, should you upend the computer at anytime, you risk this falling off, even if your Mac-mini is closed.

If you have any questions, I am only too willing, now that I am home again, to answer whatever I can.
(Hey! I just checked Gainsaver, and they are now selling the audio board and cable separately, as well as together. Should your board still be good, and you only need the cable, you can get it there for under $4.00 ⚠. If you think you need a new audio board AND cable, you can get them both for only $8.99. (It has come down $10 in the few months since I bought mine.) While they are pre-owned, most places sell the same used parts for $40 or more. This is the URL address, to check out:

http://www.gainsaver.com/catalog/list.aspx?Keyword=%20Audio%20Board%20#922-7316

No sound on Mac Mini

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