iphone cannot be synced a duplicate file name was specified....

Question

Level 1

45 points

iphone cannot be synced a duplicate file name was specified....

After updating itunes to 9.2 I now get the message " The iPhone "iphone" cannot be synced. A duplicate file name was specified."
WHY!!!!!?????!!!!?
I am NOT running iToner so its not that! .

I knew I should have not updated I get burned every time.

Mac Pro, Mac OS X (10.4.7)

Posted on Jun 17, 2010 11:49 AM

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Answer 1

jhillestad Author

Level 1

45 points

Jun 17, 2010 11:56 AM in response to jhillestad

I may have jumped the gun , there was something in my /library/itunes/itunes plug-ins folder called itonerSupport.bundle - I have promptly removed it! maybe SnapzPro put it there because i have no idea what it is. I am officially through with any itunes plug ins.... never again , that folder will be empty forever because of this nonsense.

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Answer 2

Jun 17, 2010 2:09 PM in response to Shawn Orbanic

I'm also getting this problem, however I don't have iToner installed.

In fact, the only plugin I have installed is the Quartz Composer Visualizer.

It's rather annoying because before I allowed the update everything was fine. Fortunately, it is still syncing, but the error message is getting annoying...

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Answer 3

TheBudda

Level 1

0 points

Jun 21, 2010 4:24 PM in response to jhillestad

I just opened iToner and ran the Check for Update, pulled down the new 2.0.5. Installed and relaunched iToner and iTunes and all is well, syncs perfectly now. Just sync'd and backed up perfectly, now I can install iOS4!

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Answer 4

macisgr8

Level 1

5 points

Jun 21, 2010 7:46 PM in response to TheBudda

I had the exact problem, I really haven't used iToner but it was installed, I opened ran the updater provided and it appears that I can Sync again.
I should have checked her first as I cleared all my apps, music, photos off the phone.
I guess it was time for a cleaning anyway.

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Answer 5

Jul 13, 2010 2:22 AM in response to onrope

Can you give me the exact location of where to find the User folder on my iPod Nano? I searched and I found a File but I was asked what program to open it with so I don't think that was it. I know it's Library>Users etc., but how do you get to Library? I don't have iToner and I can't locate the Quartz Composer, so where is that?

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Answer 6

Jun 17, 2010 1:34 PM in response to jhillestad

I had the same problem after updating to iTunes 9.2. After updating iToner to the latest version the problem has disappeared.

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Answer 7

jhillestad Author

Level 1

45 points

Jun 17, 2010 9:12 PM in response to Darren290

Check both itunes plug in folders... there is your personal one that resides under your name and then the main one under library of the root directory ....

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Answer 8

spitpip

Level 1

0 points

Jun 17, 2010 9:45 PM in response to jhillestad

I too had this same problem when updating iTunes to 9.2, but when I updated iToner, the problem went away. Hope this helps others.

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Answer 9

Waenni 2

Level 1

19 points

Jun 20, 2010 7:49 AM in response to jhillestad

It was indeed the "intoner.support.bundle" left in the
User/library/itnes/itunes plug ins.

removed it and all worked fine. Since I don't liked itoner (was the trial version) - not a problem...

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Answer 10

RobNYC

Level 1

43 points

Jun 22, 2010 3:31 PM in response to Shawn Orbanic

That just fixed it for me, thanks for the info.

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Answer 11

Jun 24, 2010 9:51 PM in response to jhillestad

That fixed my problem as well with the iPhone4

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Answer 12

onrope

Level 1

0 points

Jul 7, 2010 11:18 AM in response to jhillestad

Deleted itoner, still had same message. YOU NEED TO DELETE IN BOTH THE HARD DRIVE AND UNDER YOUR NAME IN PLACES.
Then it all workes fine.
Thanks everyone.

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Answer 13

rickop

Level 1

0 points

Jul 10, 2010 1:13 PM in response to jhillestad

I cannot sync. "A duplicate file name is specified." iTunes 9.2 and a brand new Nano with software updated.
iToner is not in iTunes Plug-Ins (Mine or the hard drive's) but Quartz Composer is.

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Answer 14

onrope

Level 1

0 points

Jul 12, 2010 10:09 AM in response to rickop

Delete that too.

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Answer 15

onrope

Level 1

0 points

Jul 15, 2010 5:49 AM in response to Bri_Ashlee

Sorry, I can't help with Nano as I've never had one. If you do a search on your computer looking for Quartz composer you should find it and be able to delete.

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