Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Conflict Resolver problem back

Recent update to OS and iTunes generated annoying pop-up conflict resolver window. Despite repeated attempts to resolve, pop-up keeps coming back. Suspect Mobile Me (which I do not subscribe to) is the issue -- I use Entourage and preferences for syncing to iCal and Contacts (which I need to do for my iPhone) include Mobile Me. Can anyone tell me how to turn off Conflict Resolver or take the Mobile Me sync out of the loop? This was not a problem 24 hours ago before I installed the updates and only happens when Entourage is open.

MacBook, Mac OS X (10.6.3)

Posted on Jun 18, 2010 8:23 AM

Reply
21 replies

Jun 30, 2010 6:38 AM in response to tedmann

Same problem here...
- Entourage running
- Stimulated by starting iCal
- Conflict resolver report 437 conflicts (which are not resolvable)
- Resource quickly depleted -- spinny-thing; computer unresponsive
- Eventually started terminal.....
- Tried resetsync.pl reset described above (no matching processes were found)
- Started ActivityMonitor from command line
- Killed Conflict Resolver (44.6 GB)
Computer came back.

This happened twice now - please fix ASAP.

Jul 7, 2010 6:03 PM in response to iceman wiggins

iceman wiggins wrote:
I solved my issue. Follow these instructions:

http://support.apple.com/kb/TS1627?viewlocale=en_US


Mac OS X v10.6 Snow Leopard

1. If you see this Sync menu extra in your menu bar skip to step 2. If you do not have this icon, you need to enable it in System Preferences:
* From the Apple () menu choose System Preferences.
* Click MobileMe and then click the Sync tab.
* Select the option to "Show status in menu bar."
2. While holding down the Option key on your keyboard, click the Sync icon in the menu bar (if you see the Sync menu extra but you are unable to open it, skip to step 5)
3. Choose Reset Sync Services.
4. Click Reset Sync History.
If this does not resolve your issue or if you are unable to open the Sync menu extra, follow these steps:
5. In the Finder, choose Utilities from the Go menu.
6. Open Terminal.
7. In the Terminal window, type or paste the following command on a single line:
/System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsyn c.pl reset
8. Press Return.
9. When the operation is complete quit Terminal.


I followed these instructions several days ago and I haven't had a problem since - all normal automatic syncing ever since. Thank you!!

Conflict Resolver problem back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.