Passcode Expired message

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Level 1

9 points

Passcode Expired message

I installed the new iOS4 today, and immediately got a message that my passcode has expired and to enter a new one. I do that, and it accepts the passcode, but everytime I hit the "home" button, I get the "passcode expired" message and have to do it all over again. The settings will not allow me to turn off the passcode. Help.

3gs, iOS 4

Posted on Jun 21, 2010 3:39 PM

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Answer 1

abadran

Level 1

5 points

Jun 21, 2010 5:10 PM in response to ginlaw01

I had the same issue and it was due to a profile that I setup which has a password policy. Go to settings, general and profiles and remove any installed profile with a passcode policy. Please talk with who provided you the profile to install it again.

Message was edited by: abadran

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Answer 2

ginlaw01 Author

Level 1

9 points

Jun 23, 2010 9:44 AM in response to ginlaw01

This post that was under another question solved my problem:

"I run an Lotus Traveler server which syncs Lotus Notes on to the iPhone via the Exchange ActivSync transport and I am seeing the same issue. Nothing to do with Google.

The profile for our iPhones is created using the Apple iPhone Configuration Utility and it seems where I have clearly set the auto-lock setting to 'never'. When i look in the XML file that the utility produces it says that it is set to 60 minutes, which isn't exactly 'never' but I think it's good enough. When this profile is loaded onto the phone, the Auto-Lock setting becomes grayed out and set to 1 minute. Buuuuuuut.......... If I use the Iphone Config. Util. and set the Auto lock to one of the other options (1 to 5 minutes) then the setting works as intended. So if I have set it to 5 minutes then it DOES NOT become gray on the iPhone and can be change to anything from 1 to 5 minutes (but not never).

I would say that that this is a bug in iOS4 tht is misinterpreting 'never' setting and nothing to do with a setting on the remote end."

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