I can connect my new iPad to my wiFi router (Actiontec) but after several minutes connection is lost. I need to re-sign in. I worked with Verizon to reset router per Apple instructions (kb/T53304) but nothing helped. Switching from WEP to WPA or WPA2 was useless. Apple folks, please develop a fix!
Ihave had my iPad since the launch day here in NYC and have had the issue from the get go. If IPADS weren't so hard to find since then I would have returned it for another one. Either way here we are 3 months later and still no real fix from apple. They need to stop saying it's router settings which they know it's not. Amazingly every other wifi piece of equipment works with my router just fine. I enter my wep key at least 5-10 times a day. Enough apple! Fix this! Your working on a fix for the new iPhone already how about acknowledging the 3 million people who have suppoerted and made your iPad a phenomenon!
My ISP in spain is Telefonica and we can't change from WEP. I have to reboot the router every day because I get a message to enter again the password. Normaly hapens when I came home after being using other WEP routers.
My iPad works better with WEP than WPA.
There is a an Apple support page that gives suggested fixes for wifi problems. That support page also states that "Apple will also address remaining Wi-Fi connectivity issues with a future iPad software update."
I am having the same issue with my iPad 16G + 3G. I used to have this problem with my iPhone and iPhone 3GS, until iPhone OS 3.1.1 or 3.1.2 came out (I can't remember), so it is clearly a software issue. I'm hoping Apple will address this issue before iOS 4 for iPad comes out in the fall.
Just to add to the litany of voices, I'm having the same problem with my iPad. It's less than one week old but continually drops the wifi signal inside my home. I also have Verizon Fios but have other devices that connect to it and stay connected with no issues whatsoever. Please fix because I otherwise love the iPad.
A Little Background: I have a Belkin N1 Wireless router. Says it is "based on the 802.11n draft." It's about 2 years old and I have NEVER had any wifi problems with it using 3 Mac Laptops.
However, my new iPad 64GB w/3g has a huge (for me) problem with wifi. The wifi connection is lost if I go more than, say...10-15 minutes without engaging the router. I think the wifi is timing out to save battery power, but then it won't reconnect. Here is a description of a condition that causes the lost connection:
Situation 1: If your are composing an email and you keep the screen alive while you compose the message for about 10-15 minutes (don't let the screen go black due to not typing at all for too long) the connection to the server is lost. (So...Type a little, proof read a little, etc. Just need to keep the screen alive and not let it black out due to total inactivity with the iPad). Then, if you try to send the e-mail, you can't send the message. The little swirling "trying to send/connect to the server" icon just keeps swirling and then eventually a message appears that the server can't be found...or something like that.
Now, here is a description of a similar situation where the connecting is NOT lost!
Situation 2: If you are typing an email and leave the iPad alone and go away for 10-15 minutes the screen goes black. Then, click the home button, reenter your password (assuming you have your iPad set up to use a password), and then go back to email. Under these conditions, it will send! What's up with that?
The solution I use to get around this is to go into Settings, turn off wifi, turn wifi back on. Doing this reconnects you. But, what a pain in the butt! Also, my employer uses First Class Client (Open Text) e-mail. If this happens while using First Class ALL the text of your e-mail is lost when you reconnect. With G-Mail, luckily it seems to save the text. So, you have to remember to save the text of a First Class Client E-Mail b/4 turning off your wifi.
I have read a ton about this problem and can't understand why Apple has not said "jack" about it. Do they not have anyone reading these forum posts? Can't they at least say their working on it? I think some people have not noticed the problem b/c they probably have not let the iPad wifi time out...if indeed this is a timing out problem at all.
Mr. Luigi wrote:
A Little Background: I have a Belkin N1 Wireless router. Says it is "based on the 802.11n draft." It's about 2 years old and I have NEVER had any wifi problems with it using 3 Mac Laptops.
If your router is based on the 802.11n draft you should update the firmware in your router. See the Belkin support web pages.
Mr. Luigi wrote:
I have read a ton about this problem and can't understand why Apple has not said "jack" about it. Do they not have anyone reading these forum posts? Can't they at least say their working on it? I think some people have not noticed the problem b/c they probably have not let the iPad wifi time out...if indeed this is a timing out problem at all.
Tried this. Didn't work for me. If I work on an e-mail for more than a couple minutes and then try to send I can't. Seems the wifi has timed out or something. This trick didn't work for that.
Thanks JimHdk for the info about registering this problem with Apple. I actually decided to call Apple support after writing my post and the gentleman who worked with me has been extremely patient. He gave me his telephone number and extension at Apple and asked that I call back tomorrow to continue the troubleshooting process. I certainly can't fault Apple in this area. Unfortunately, we still haven't come up with a solution to my problem. As far as the Belkin Router, I had already gone to Belkin support and my firmware is the latest version. If the source of the problem turns out to be the router, it looks like I will have to get a new router. Has anyone else read something about routers running the DRAFT version of 802.11n being potentially problematic for the iPad wifi system? I could swear that somewhere I read an official Apple post stating this. One parting piece of information. My sister also has a 64GB 3g enabled iPad. She and I bought ours at about the same time. She is using a pretty "Plain Jane" Netgear router and the wifi works FINE! The big difference between her router and mine...mine is about 3 or so years old and hers is only 1/2 year old. Do with that info what you will.
