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Flawed screen

I got my 32gb iphone 4 just now from fedex. I just noticed a flaw on my display. It wasn't very obvious, i was messing with the phone for a good 45 minutes till i even spotted it. On the bottom 10% of the screen there are 3 blotches about the size of shirt buttons that discolor the screen a brown/yellow color.

Again hardly noticeable at first but now that i know it's there my eyes get drawn too it. Shows up well when its a white background. I was hoping it was just some grime but wiping down the front didn't help. Oh well, guess i'll hang onto it until apple gets a few more in stock and trade it in a few weeks from now.

Intel, Windows Vista

Posted on Jun 23, 2010 10:33 AM

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161 replies

Jul 12, 2010 2:23 PM in response to goodie10

Thanks for the guidance.

I emailed someone at Applecare earlier, as they couldn't deal with me on the phone at the time as they couldn't get anything on to the system apparently. So I have also copied in someone that was dealing with a case before, hopefully I'll get somewhere. It's not so hard to get something without flaws or your money back is it (without hassle)? Or apparently it is!

Jul 21, 2010 8:28 AM in response to Hudubious

I'm now on iPhone 4 number 5 and all seems good, apart from two specs of dust that are under the glass. They can be seen when the screen is off and appear raised above the LCD, so it's not a dead pixel, however, I can live with it.


It's well worth getting someone senior at AppleCare to look into your case if you've had many problems. I honestly didn't think I would get anywhere, but as I had been travelling to Apple Stores every week, I was getting tired and just wanted a phone delivered to me without me having to go without a phone for 10 days or having to give over £420+ as a holding fee.

It turned out too that due to all of the hassle I'd gone through with the iPhone 4, they wanted to offer a gift. I received an email with a list of things, such as iPod Nano, iPod Touch 32GB, Time Capsule, etc... I went with the Time Capsule.

So big thanks to AppleCare! Couldn't have wished for a better ending to what appeared to be a never ending annoyance!

Aug 11, 2010 1:29 PM in response to Alnitak312

Alnitak312 wrote:
Hi everyone, I'm an Italian user and I have bought iPhone 4 some days ago. I have the same problem at the display. These yellow strips will really disappear or I have to send my iPhone to the assistance?

Sorry for my bad English.


The yellow tint/blobs are what is called the paint residue. Basically the manufacturer does not have the time to fully dry out the screens before they get packaged and shipped out. Normally if you use it every day, it should dry out and disappear, I had this problem as well so I took mine to the apple store showed it to one of the genius and was told that it could be the paint residue that wasn't fully dried when it shipped. He told me to use it at least a week and see if the yellow tint disappears, he also told me his story that his mother also had a iphone but with yellow blobs everywhere, but she didn't care about it and used it, and told me that a week later all of them have disappeared. But of course I got mine replaced because of the gap on the phone between the band and the back.

So use it for a week or so, and if it does not disappear then I'd take it to the apple store and have them take a look at it.

Flawed screen

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