My iPad can't Connect to iTunes Store/AppStore

I'm using iPad 3G.
i used to be able to connect to the AppsStore, purchase games & Apps, LIFE WAS GOOD.
suddenly, my iPad is not able to connect to iTunes/AppStore !
i used wifi, used 3G, used office wifi, used parents wifi, no use. Even though i had internet and able to browse, check emails and tweet !
i reset the connections, no use!
what should i do ?

iMac 24", Mac OS X (10.6.1), 3.06 GHz Intel - 4 GB RAM

Posted on Jun 23, 2010 1:23 PM

Reply
358 replies

Aug 2, 2011 6:56 PM in response to madireyn

The Apple App Store is garbage. It's just that simple (at least from an iPad).


I've reset my password at least 6 times over the last 3 days and been able to use the account/password via the web every time, but the iPad can't log into the App Store work with these credentials for nearly a week (which is why I started doing the resets).


I now have a useless POS iPad that I've paid a ton for including the applicaitons I've purchased.


Apple doesnt' really care either because they won't provide support via the phone. All you can do for any iStore or App issue is write email (which I've done 3 times without response) because they simply don't want to be bothered supporting their products and services (unless it's hardware).


I'll probably end up having to set this iPad on eBay and buying an Android tablet. I've never had any kind of account issues with the Android store.

Aug 29, 2011 12:05 PM in response to lowsphere

Same issue and another version of a solution.


I tried everything I read here, and what worked for me was:


  1. in settings go to app. store and sign off
  2. go back to the main menu and tap on the "app. store" icon
  3. it should say "could not connect to iTunes store" or similar again. By pure coincidence I then wondered if by tapping on t he app. would automatically sign me in or not. So I went back to the App. Store and I check it .... and I wasn't.
  4. Sign in again.
  5. Next my iPad was able to connect to the App. Store again !?!?!?!?!?


Totally unintentional and simply a random actions sequence which I would have not remembered if I did not got done a few seconds ago.


I guess a good starting point, is try everything you can think of in a completely random way. There is a very good chance something (which you might not remember exactly how it happen) will work.


Good luck.

Oct 10, 2011 1:44 AM in response to lowsphere

Wow this really *****. Over a year after the original post and Iʻm experiencing the same issue on a 16gb wifi apple ipad2 running 4.35. Newly restored, tried everything in the list... Even signed into game center. I cannot sign in to store from settings or access the appstore app or itunes store. (all web apps fine eg. safari, netflix...) I tried to different accounts working accounts working on other devices on the network. I bought this table to evaluate it for 1:1 deployment on my schools campus. So far this is a nightmare... and Iʻm the IT guy... Tsk, Tsk... The nearest apple service provider is an hour away.


...


Amazing! I thought as a last ditch effort I would try to create a new account from ipad->settings->Store create a new account. In the middle of my ipad a window popped up with a deformed/cropped web page asking me to download iTunes 10. Ouch. I clicked download for the **** of it. Now it just a shows nice white box in the center of the screen. I like easter eggs, but this is definitely a trick and not a treat!


Sincerely frustrated.


Update: tried tethered to iphone that connects to the store fine - no go. 😟

Oct 19, 2011 2:57 AM in response to lowsphere

Dear All,

i am having the same isseu on my iPad2 3G. I upgraded the iOS 5 day before and since then it is not connecting to iTunes or App Store not it is opening any Secure websites. I have tried all the recommended solution on this thread but nothing helped. Also, i tried running Dignostics and an error came up saying itunes cannot conenct to Secure server and after clicking on Help i found teh error as "The requested URL /itunes/win/10.5/ was not found on this server."


Please help.

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My iPad can't Connect to iTunes Store/AppStore

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