iPhone iOS4 + Nike Plus = Bad Combination

I have been having a lot of these issues since I upgraded to 4.0 - loss of my previous runs, difficulty linking shoe sensor, inability to link my watch remote (although, to be fair, this last problem was going on for a few mo this before the new os). Other problems I have been having include: difficulty in selecting a playlist and music cutting in and out. I though the issue might be due to multitasking - too many apps open at once so I shut all other open apps and did a soft reset with no improvement in the situation. I'm glad to know I'm not the only one with these issues. I hope they fix it soon - I have come to rely on my Nike+ to get me through my runs.

Same problem here! Nike+iPod is sometimes even greyed out in setup. The sensor could only be activated once then stopped during training. After that the sensor wasn't recognized any more. Tried the sensor of my wife same problem! Restart changed nothing.

I just bought an iphone 4 with iOS4 preloaded and it will not sync with a brand new sensor. It tells me to "walk around to activate your sensor" and when I walk nothing happens. Is there a trick to get it to connect?

I have managed to get both the sensor and remote working on my iPhone 4 by switching off and on the Nike app and then relinking.

now works perfectly, I hope that this works for some of you

Ivan

It might help to push the button on the back of the sensor a few times (short). Don't push it in continuous because then it goes to sleep.

I had the same with a sensor that i'm using over a year. It happened because i tried a soft reset advised by Nike to resolve some problems.

The first time relinking the sensor took me about 5 minutes walking around, since that it is just seconds.

If you don't know how to find the button check this picture http://www.flickr.com/photos/mafo/4772005642/

Below the exact description from the Nike forum http://forums.nike.com/thread.jspa?threadID=31896&start=45&tstart=0
+1. Give the button on the back of the sensor a series of quick presses. (Make sure you don't hold the button down for a prolonged press! This will put your sensor to sleep.)+
+2. Re-link the sensor to your device by going to "Settings > Nike + iPod > Sensor > Link Sensor" and follow the steps to link your sensor.+

Same problem here, upgraded to OS4 on my 3gs yesterday.

All my history has been wiped and I can no longer get spoken feedback by pressing the Home button.

Very frustrating especially as I can't log onto the Nike+ site through my mac for some mindnumbingly stupid reason, I called Nike+ tech support about the website issue about 6 months ago and they were generally clueless so I wouldn't hold my breath people. Apple should team up with a different sports brand, Nike are just not tech savvy.

I just wanted to express my disappointment in Apple on this issue. At least somebody is responding in the Nike forums with suggestions on a few things to help with the sensor linking problem, and to clarify that fixes to the Nike+ app have to go out with Apple's OS releases, meaning that Nike can't fix anything unless Apple releases a patch. I doubt that Nike+ is a priority fix for Apple right now, given the bad press over the signal bar issue. But I would really like to hear back from the company on any kind of timeline at all. Or even that somebody is paying attention to this problem.

My sensor wouldn't sync. But I fixed that after doing a ton of resets. Lost my history and calibration. Playlist restarts at the beginning if the run is paused. Sometimes pauses workout for no reason (loses connection with the sensor, I assume).

I'm so frustrated because I liked both my phone and my Nike+ a lot. And now it's broken.

Can't agree more with Celeste, Apple is just not supporting or trying to support. When looking how the Nike Support is asking also to make the problems clear to Apple giving me the idea that even Nike isn't getting through to Apple.

Really an arrogance on behalve of Apple thinking in how small the percentage of people is that are complaining about their product. That way the don't feel the need to respond or resolve the problem.

iOS4 en Nike+ is just not working and making the investment in a sport system of a lot of people almost worthless.

Hi Celeste

Unfortunately, Apple do not respond to issues on the forums. The forums are monitored for abuse but that's it. There is a feedback page on the forums that does get picked up or alternatively you can email Mr Jobs on sjobs@apple.com.

If you live near an apple store you can see a Genius rep or if your product is less than 3 months old get telephone support.

Ivan

I am sorry I don't have a solution but the issues I have may help solve the problem.

After ios4 update, iphone 3GS does not sync at all. Attempted many times, no success.

Ipod 2G does sync but there are many issues I have exprienced:

a) Ipod becomes really slow i.e. screen is slow to update.
b) Sync is lost randomly. This has happened many times over the last couple of weeks.
c) Nike + app closes randomly.
d) Wrong data recorded...ran about 6 miles only 3 miles recorded.

I have been using the nike plus regularly for about two years and only started experiencing this problem after the ios4 update. Nike plus has been a big motivator and now with with ios4 update malfunctioning the sync, it is quite dissapointing.

advice to Apple...if it ain't broke don't fix it. Waiting for quick and 'just works' solution.

I was finally able to get my sensor to link up when I went to:

1. Settings//Nike + iPod// Click off.
2. Settings//Nike + iPod// Click on.
3. Settings//Nike + iPod// Scroll to the bottom and click "Reset Calibration"
4. Settings//Nike + iPod//Sensor

This is complete bull crap. Its been over a month and still nothing. The most annoying problem Im getting is the app will automatically start "pausing workout...resuming workout...pausing workout...resuming workout"
I cant believe that Apple or Nike wont address this. Its the same thing I get when I had problems with the Tom Tom navigation app. I call tom tom and they say its apple. I call apple and they say its tom tom. We pay alot of money for a better alternative to PC crap and then apples stuff starts working like PC crap...
Can I get my money back for a defective product?

Having same issue. All my runs since June 17 have not been uploaded to Nike+ website.

It appears I have the same problem as well, I have a bit of a delay when press the home button to when my workout details are correct, I just thought it was because the screen doesn't 'refresh' whilst it's idle, I noticed a couple of occasions there was no feedback but assumed this was because I had knocked my phone on to silent, it has worked for the last couple of days though! Then there is this huge problem with keeping distance, my clock keeps running (as do I!) but my pace is shown as 00 00 and my distance remains the same, today I ran 6.78 miles it only recorded 4.25 miles, a right pain in the arse if you ask me, and very disheartening! I thought it was another problem with compatibility with the iPhone 4 as Apple in their infinite wisdom always seem to change compatibility (have had 3 ipod jacks for my car since new versions have come out) APPLE, SORT IT PRONTO.

I have had same trouble! Bought a new sensor, as I thought it might be the sensor, but still have same issue!