iphone 4 has stopped working HELP!

Hi

I had the error 1004 issue yesterday evening with my brand new iPhone 4
After several hours, I found the beginning of a solution
A few month ago, when I wanted to jailb... my iPhone 3G, I added a DNS entry in the host file (I can't really remember what it was for).
This entry was for gs.apple.com (probably the activation servers, necessary for restoring devices).
I deleted this entry (/etc/hosts), deleted my cache, and everything went fine.

For those who don't have this entry, just check that you have access to gs.apple.com.

I had iPhone 4 plugged in to the PC while vieweing iTunes app store and my PC made the sound that happens when you plug a device in. I no longer saw my iPhone in iTunes and when I looked at my Iphone screen it was black! I have only had it since the 23rd. I hope I can get a replacement soon as I goto the apple store. BTW I have tried all the usual reset and dfu mode as well with no response...

Thanks,

Chris

Like tmendonca, my new iPhone 4 suddenly stopped working after less than 24 hours. It's not locked up, the entire thing seems to be dead, yet charging, resetting and restoring do not work. Sadly, I bought it directly from the Apple store, so I cannot simply walk in and exchange it and Apple support has been less than helpful.

My options? Well, I can mail my only phone back into them. Not a problem, they say. Just take the sim card out and put it in ANY other AT&T phone. WRONG! I tried that and the smaller sim card does not fit in either the iPhone 3GS or another AT&T phone I tried. Both take a larger sim card. Thanks Apple!

OK, we can mail you a new phone and you can mail us back the defective one, they say. BUT... There's a $29 charge for this service AND we need to charge your debit card $500 until we get the original phone back and process it. Service? Hmmm... It seems like you're just fixing the defective product you sold me. I think Apple should pay ME $30 for my time spent in resolving the issue with THEIR defective product. Thanks Apple!

Now, since the phone stopped working on Friday (less than 24 hours after receipt), the earliest a new phone would be mailed out is Monday, since they only ship on business days. sigh OK, I email the support person my debit card info to get the order rolling. Uh oh, she's out of the office for the weekend. So, I borrow a friend's phone and call today and get put on hold for 20 minutes before I finally hang up. Thanks Apple!

I'm a paramedic. I use my phone at work to call hospital emergency rooms, poison control, pt.'s families, etc. Now I have no phone to use until this is resolved. Not only has Apple been less than helpful, what little help they do offer requires a PHONE! I can see that I'm going to have to spend more time and money trying to get this taken care of. I'm mad enough to just get a refund and switch to another smart phone.

Thanks for everything Apple!

Thank you!

I had forgotten about that entry in hosts. That solved my error problem. I had almost given up. I guess those are the troubles we sow when jail breaking.

I'm glad I found your post.

Thank god for this forum.My iphone completely stopped working yesterday and was at a loss as to why.I have only had the phone for 3 weeks so was covered by the my networks insurance,but was concered as it was christmas and knew that i would not have my phone back and fully working until way in the new.It was too late to contact my network provider so decided to try a forum.After 1 minute of searching i found the answer to my problem.Unsure if holding the home key and sleep key together for 8 secs would work as suggested,i tried with baited breath and hey presto.Full system restored,and my god what a relief.Thanks so much for this invaluable information.I am one happy bunny again