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"An error occurred while restoring this iPhone"... (-402620415)

When will I learn not to do upgrades while I'm traveling? Sigh...

I'm on the road, and without thinking, clicked "OK" to the upgrade this afternoon. After a while of downloading, backing up, and verifying, eventually things hit a snag with "An error occurred while restoring this iPhone (-402653091)". Restarted the phone, got the message "iTunes was interrupted while restoring", asked if I wanted to continue. That seemed promising, so I said "yes". However, now it continues to just say "An error occurred while restoring this iPhone (-402620415)".

My full back-up is still on my hard drive in ~/Library/iTunes/Mobile\ Backups, and I can do a restore to some "default" OS 4 install (in ~/Library/iTunes/iPhone Software Updates", but after doing the restore, I always still get the same error message when it's actually trying to restore the data.

Sometimes after this, the computer says it doesn't recognize the phone (once, it had to go through ATT activation? I got a message to wait a while during activation, and eventually a message that my iPhone was ready to use- but iTunes was asking whether I wanted to set it up as a new phone, or restore from a backup)

So, it looks like I can get it to a point where it can boot and probably send/receive calls, but my data is hosed, and I can't manage to make it restore from the backup that it made. Ideally I'd find a way to get around the error and restore, since I'm on the road and won't be back on the home computer for a bit. At this point, anything that lets it recognize my phone as an "instance" of my old phone would be good, though.

Hjalp?!?

iPhone 3G, iOS 4, (or trying to use iOS 4, anyway; stuck between 3 and 4)

Posted on Jun 23, 2010 9:47 PM

Reply
24 replies

Jul 4, 2010 9:28 AM in response to shato

Hi,

In my Windows XP the manifest.plis file was in this folder:
C:\Documents and Settings\Administrador\application data\Apple Computer\iTunes\Mobile Backups\87XXX6HDXXK

The exactly problem that i had was that in my manifest.plis file you have the aplication list with this format:

<dict>
<key>CFBundleIdentifier</key>
<string>com.blizzard.armory</string>
<key>File Name</key>
<string>com.blizzard.armory.zip</string>
<key>User ID</key>
<integer>286170327</integer>
</dict>

In my case the <key> and the <integer> was missed in this application:

<dict>
<key>CFBundleIdentifier</key>
<string>com.suponix.budgetcare</string>
<key>File Name</key>
<string>com.suponix.budgetcare.zip</string>
</dict>
I only add the missing lines from other application and reconecting the iphone was everything ok.

<key>User ID</key>
<integer>286170327</integer>

It allows to me to continue with the restoring without applications.

Message was edited by: brugillo

"An error occurred while restoring this iPhone"... (-402620415)

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