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iPhone 4 in endless reboot

I received my iPhone 4 yesterday and promptly plugged it into my computer to activate it via iTunes. Unfortunately my battery was completely drained so I had to wait for it to charge a bit before I could activate it. Once activated I did a restore to put all of my things on the new phone and used it the remainder of the evening.

Much to my dismay I woke up this morning, turned it on and saw the activation screen telling me to plug it into iTunes. I turned the phone off and then back on and now the phone is in a dreaded reboot sequence. The Apple logo appears for about ten seconds, disappears for about five seconds and starts the whole process over and over again. I've tried holding down the power button, holding down the power and home buttons, etc. all in multiple variations and number of sequences but I can't get out of the reboot nightmare.

I'm going with my wife to get her iPhone reserved at the Apple store a little later today so I guess I'll have them take a look at it while I'm there.

Any ideas that I should try first or is my unit DOA? Also, do you think the Apple store will have an iPhone to replace my defective unit with if they can't get mine working again?

iMac 24" (Early 2007) & MacBook Pro 17" (Late 2007), Mac OS X (10.6.4)

Posted on Jun 24, 2010 3:00 AM

37 replies

Jun 24, 2010 6:31 PM in response to mferguson333

Nm, I see there is a iRecovery windows port... can anyone confirm this works for this specific issue?

Jun 24, 2010 6:34 PM in response to mferguson333

iRecovery also works in Windows console command, you will have to find exe through a search.

The console commands are the same as they are in terminal

Jun 24, 2010 7:08 PM in response to dyelton

I have the same exact issue with my iPhone 4 32GB.

Jun 24, 2010 7:27 PM in response to ex_spy_guy

are you assuming we jailbroke the phone? where can i download iRecovery? more info if you could...

Jun 25, 2010 6:40 AM in response to wallyn

That's a software issue not hardware.

Jun 25, 2010 6:42 AM in response to dyelton

These parenthesis that you are using are supposed to be commas at each end. Where did you learn English?

ShapeGSX

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Jun 25, 2010 7:42 AM in response to dyelton

I got the recovery to work finally. You have to hold the buttons down with the cable connected to your computer for 20 seconds or more.

However, the recovery failed with a 1611 error. Tech support on the phone said it sounded like a hardware issue. I'm heading to an Apple store tonight to try and get it swapped.

dyelton Author

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Jun 25, 2010 7:56 AM in response to dyelton

I went to the Apple store yesterday and stood in line for 5.5 hours to get this resolved. I was going to be there anyway since my wife reserved a new iPhone and it is a new line on my account. An Apple Genius looked at it and recreated the issue. He said this was most definitely a hardware issue and I received a replacement right away. Luckily the local Apple store had just received a few spare iPhone 4's reserved for replacement of defective units. Apparently they can't replace a pre-order iPhone with a new retail iPhone 4, it must be a replacement part number iPhone 4.

My new replacement iPhone has worked flawlessly FWIW.

Jun 27, 2010 8:28 PM in response to dyelton

Same exact issue.

when i received the phone it was completely dead, got it to work, but to day, 3 days later i saw the activation screen telling me to plug it into iTunes. I turned the phone off and then back on and now the phone is in a dreaded reboot sequence.

Jun 30, 2010 4:29 AM in response to dyelton

I have the same problem. My iphone 3GS was updated to iOS4 after a recommendation of itumes and after that I have my iphone in endless reboot each 5 minutes. Someones says that a hardware problem. I don't think so, because it worked fine before the update. Otherwise, the battery is like a vampire...

dyelton Author

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Jun 30, 2010 4:32 AM in response to Radioneuro

What you described is not the same problem. The endless reboot I had (and others here) was a constant reboot meaning it would reboot every 10 seconds or so and only the Apple logo (displayed during bootup) would appear.

I would attempt a DFU on your 3GS and see what happens.

Jun 30, 2010 4:39 AM in response to dyelton

Thanks. I've tried this and didn't work neither. I've done the irecovery command and nothing changed.
In DFU mode I don't know where should I go to fix this.

dyelton Author

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Jun 30, 2010 4:40 AM in response to Radioneuro

Did you jailbreak your unit at any point?

Jun 30, 2010 4:41 AM in response to dyelton

I have a constant reboot each 5 minutes with apple logo and each time I loose 1% of my battery

Jun 30, 2010 4:43 AM in response to dyelton

No. I've changed the battery 2 months ago. Here in Brazil it's forbidden to the mobile companies to lock the phones.

iPhone 4 in endless reboot